DARCARS Lexus of Silver Spring
Silver Spring, MD
Filter Reviews by Keyword
By Type
Showing 1,725 reviews
Excellent service Sam Kim provided superb service with courtesy and extremely helpful behavior. I am very happy to know Sam and will go back to him for service again an Sam Kim provided superb service with courtesy and extremely helpful behavior. I am very happy to know Sam and will go back to him for service again and will recommend to others as well. Sam thanks for making my RX buying experience so seamless and enjoyable. More
Bayo Ojo - Sales Consultant of the year! I've bought my first Lexus 4 years ago from Bayo. Service at that sale was fenomenal. Car was beautiful, sale price that I could negotiate with Bayo - I've bought my first Lexus 4 years ago from Bayo. Service at that sale was fenomenal. Car was beautiful, sale price that I could negotiate with Bayo -also. Buying my second car I decided to buy only Lexus and only at Lexus of Silver Spring. And -Oh luck! - Bayo was still there! The process of purchasing of my second car - has become a complete pleasure. I bought a unique crafted line car for a very good price. Thank you, Bayo and Sally (that arranged its financing)! I appreciate efforts of all staff at the Lexus of Silver Spring to create a friendly, customer caring environment. I wish you luck in your business, will spread only excellent references about you and your service, and will come back to you as I would need to purchase a next car. More
Customer experience My experience at this dealership was exceptional. My sales agent; Sam Kim gave amazing customer service and was patient and ready to work with my budg My experience at this dealership was exceptional. My sales agent; Sam Kim gave amazing customer service and was patient and ready to work with my budget. He made my buying experience worth returning and will recommend him to anyone More
Sam Kim is the best sales person I ever dealt with I've bought many cars in the past and dealt with a lot of sales person before but I've never experienced such a great service, professionalism, and at I've bought many cars in the past and dealt with a lot of sales person before but I've never experienced such a great service, professionalism, and attitude from a sales person. Sam went above and beyond to get me the best price possible even if he had to speak to not one but two different managers. I understand now why he received so many 5 stars in short period of time. He is the best sales person you will ever meet so if you are in the market for Lexus, you Must go see Sam Kim!!! More
Phenomenal Service Experience!!!! CJ, very professional and compassionate about my repairs. The person that checked me out, not so much. I love how my car is running now. CJ, very professional and compassionate about my repairs. The person that checked me out, not so much. I love how my car is running now. More
Awesome Experience from the best team ever Firstly I would like to thank Bayo Ojo who is a Pre-Owned sales consultant. The hospitality and his attention to detail was remarkable today during my Firstly I would like to thank Bayo Ojo who is a Pre-Owned sales consultant. The hospitality and his attention to detail was remarkable today during my purchase of a used Lexus IS250 F Sport. He made the process completely stress free. I was in and out in a breeze!! I was also pleasantly surprised when Chris Morris came to me and thanked me for the purchase today. Usually the sales manager sits at a desk like a robot and has the arrogance of a lion!! Chris was so down to earth, in fact several times he interacted with me while i was waiting for the car to be prepped and detailed. I knew every single step of the way what was happening during the process. How can I forget Oksana Kolinyk she was just awesome at the finance department. She was quick and advised me of several options that made absolute sense and explained each and every step. Her customer service skills were simply the best that i have experienced. This is not a paid review and neither did I get pressurized by anyone about any reviews. I hope the team that helped me today get to read my review because this is the only way I can truly appreciate what awesome and fantastic crew this is!! Bayo Ojo at the very end gave my wife a fantastic gift. This was really the best gesture ever!! I salute you sir and my wife said thanks. I have been sucked in to the Lexus brand. Amit More
Good salesman I am very satisfied with my experience with Jonathan Dorfman at Lexus or Silver Spring. He is professional, and attentive to detail and not pushy. He I am very satisfied with my experience with Jonathan Dorfman at Lexus or Silver Spring. He is professional, and attentive to detail and not pushy. He educated me on the features in a luxury car More
Best Dealership regardless of brand I have ever dealt with. I've purchased a lot of cars/trucks. From BMW to MB to Range Rovers. Regardless of the brand, this dealership and Lexus has been the best! My sales I've purchased a lot of cars/trucks. From BMW to MB to Range Rovers. Regardless of the brand, this dealership and Lexus has been the best! My sales guy Jonathan Dorfmann combined with the management and service staff have attended to all of my families needs on my last 3 cars. I have no doubt I will be getting my next car from them! More
Love my rep Mike Aragon I have bought my last 4 lexus from Mike. I have given him countless referrals. Which I'm waiting on my gift card for lol He has always taken care of m I have bought my last 4 lexus from Mike. I have given him countless referrals. Which I'm waiting on my gift card for lol He has always taken care of me and my family and we are waiting for us to upgrade to the 2017 RX F. I know Mike willl call me when it's time to trade up. Always recommend Mike and Lexus More
Best car seller! This guy is the reason why you always want to choose a Lexus to drive and specially this dealership. I walked into the place and Jon was very helpful This guy is the reason why you always want to choose a Lexus to drive and specially this dealership. I walked into the place and Jon was very helpful and had all the answers to my questions. More