DARCARS Lexus of Silver Spring

Great customer service When I first met Sam he was kind and considerate to my needs. He was patient in explaining all the features to my new 2018 RX350. He set up my Enfor When I first met Sam he was kind and considerate to my needs. He was patient in explaining all the features to my new 2018 RX350. He set up my Enform and destination. I am a loyal customer for life. More

"Helpful, kind, patient" Chris was very friendly, helpful, and patient with information that help me make a decision on the purchase of my Lexus. Thanks Chris for your servic Chris was very friendly, helpful, and patient with information that help me make a decision on the purchase of my Lexus. Thanks Chris for your service. More

Excellent, helpful, and kind Chris is warm and welcoming. I came loaded with info and we worked through it together in conversation, test drives, and negotiation. Chris is an inte Chris is warm and welcoming. I came loaded with info and we worked through it together in conversation, test drives, and negotiation. Chris is an interesting person, a great story teller, as well as a seasoned salesman. I felt comfortable bargaining with him and learning from him since my purchase. I feel fortunate to have him as my initial contact with Lexus. More

Delighted with Chris Cedeno and this dealership Chris Cedeno was a wonderfully patient, trustworthy and approachable sales representative when I purchased my Lexus NX300 hybrid, which I absolutely l Chris Cedeno was a wonderfully patient, trustworthy and approachable sales representative when I purchased my Lexus NX300 hybrid, which I absolutely love. Chris bent over backwards to get exactly what I wanted and I felt respected. More importantly, nearly 2 years later, Chris remains responsive, helpful, patient and attentive every time I need something. If I need my car to be picked up at my house to be serviced (and a loaner delivered) Chris arranges service to call me straight away. I have never been so happy with a dealership! Deborah Doddy More

Amazing Service-Trusted, Knowledgable, Professional Service 'm going to start off by saying I, like many of you, do not trust dealerships; I hate taking my vehicle in to any dealership because: (a) I don't know 'm going to start off by saying I, like many of you, do not trust dealerships; I hate taking my vehicle in to any dealership because: (a) I don't know if my vehicle actually got repaired or looked at (thoroughly) like they say in the paperwork, and (b) I always feel like I got robbed when I leave. That was always me until I came here. I scheduled to drop my car off here on a weekday mid-day. Someone came out to greet me and I was seen by a rep pretty quickly... in and out I say (I had to drop my car off because it was one of those big milestone ones). Nguyen and Jason helped me this time and they were beyond amazing: courteous, professional, and knowledgeable. They did a thorough check on my vehicle (I didn't tell them there were some minor technical glitches/issues with my vehicle, but they called me back and said they found those issues and asked if I wanted them taken care of). I also loved that they let me know there were some upcoming mechanical repairs I would need to get done, but not necessary for the immediate moment, if I chose not to do it now. Best of all, I didn't feel like they were trying to "up-sell" me on unnecessary/costly repairs or services. My car feels all new again. This isn't my first time here and it won't be my last time. Thank you Nguyen, Jason, and Lexus of Silver Spring! *In case you wait there, they've got water, coffee, fruit, and some unhealthy (but delicious) snack options. Clean place, plus tv, plus wifi...check check check. More

Very pleasant experience Ajay is an excellent salesman. He is concerned about his customers and goes out of his way to be sure the customer is happy and has a pleasant trouble Ajay is an excellent salesman. He is concerned about his customers and goes out of his way to be sure the customer is happy and has a pleasant trouble Creekside Drive experience More

The go to dealership Chris Sedeno is the person to go to when purchasing a Lexus. He is professional, knowledgeable about the vehicle and treats the client with the utmos Chris Sedeno is the person to go to when purchasing a Lexus. He is professional, knowledgeable about the vehicle and treats the client with the utmost respect. Chris makes sure you are happy with the purchase and is always available if you have questions down the road. Lexus is the car, Chris Sedeno is the man to purchase it from. More

To Walk In And Turn Out To Be A New Person I walked in with Lexus with to intent to redo my entire veichele but when I walked through the door I was approached by wonderful embloyees. By the gr I walked in with Lexus with to intent to redo my entire veichele but when I walked through the door I was approached by wonderful embloyees. By the grace of God a nice man named Alex came and turned my entire world around. With his amazing knowledge with behind what he does in his profession, and ability to have a understanding of another persons situation not only that but lifestyle. I am very greatfull to have walked in here!! And I would advise anyone who would like to turn their life around to take a chance, have faith, and always believe there’s a way in or out of whatever situation you feel like you could be in. Thanks Alex!!! You Da Man Homie I got Chu Big Homie 💪🏾💪🏾💪🏾 More

Great sevice Thanks to Sam for coming over to my place to familiarize me with many options that Lexus has it. Very impressed with his personal attention and frien Thanks to Sam for coming over to my place to familiarize me with many options that Lexus has it. Very impressed with his personal attention and friendly nature. He is truly an asset to your dealership. i would highly recommend my friends and relatives to your place, especially to Sam More

5 time buyer! 10 years of excellence! Ajay is fantastic! I’ve known Ajay for the last 10 years. He is super responsive and always looks out for the customer. I’ve bought 4 SUVs and 1 se Ajay is fantastic! I’ve known Ajay for the last 10 years. He is super responsive and always looks out for the customer. I’ve bought 4 SUVs and 1 sedan over the years. I hope to buy 5 more cars from him over the next 10 years. More