DARCARS Lexus of Silver Spring
Silver Spring, MD
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Wonderfully Amazing Experience! Alex is the epitome of Lexus service motto. From the time of my arrival until I decided on my purchase, I never felt pressured or guilted. Everyone we Alex is the epitome of Lexus service motto. From the time of my arrival until I decided on my purchase, I never felt pressured or guilted. Everyone went above and beyond the norm to ensure I established trust (Huge!). I have been a Lexus owner since the LS400 release and I must say that Silver Springs Lexus made me feel better that my Lexus induction experience. Highly recommend Alex. I will be back! More
Service Department Customer Service Improvement UPDATE: After a scheduling issue with the dealership, Mr. Ngyuen Tang assisted to resolve my concern. While I am requesting a change in my service adv UPDATE: After a scheduling issue with the dealership, Mr. Ngyuen Tang assisted to resolve my concern. While I am requesting a change in my service advisor, C.J., who needs a customer service refresher, I am finally content with the service provided. More
Great experience! Tony Kim was the most friendly and honest sales person I've ever met. He and his manager worked very hard to get our ideal model. The buying process w Tony Kim was the most friendly and honest sales person I've ever met. He and his manager worked very hard to get our ideal model. The buying process was stress-free, it was a great experience! More
EXTREMELY INFORMATIVE AND PLEASANT HE WAS GREAT! HE IS EXTREMELY INFORMATIVE AND PLEASANT. THE PROCESS WAS SEAMLESS.. HAD A WONDERFUL TIME. WILL DEFINITELY RECOMMEND JOEL. VERY THANKFU HE WAS GREAT! HE IS EXTREMELY INFORMATIVE AND PLEASANT. THE PROCESS WAS SEAMLESS.. HAD A WONDERFUL TIME. WILL DEFINITELY RECOMMEND JOEL. VERY THANKFUL TO HIM. More
Wonderful Sales Experience without the Pressure Ali was very pleasant to work with. He was most interested in understanding the features of the car my mom wanted. He found her and sold to her exac Ali was very pleasant to work with. He was most interested in understanding the features of the car my mom wanted. He found her and sold to her exactly what she wanted. More
Excellent Customer Service I was referred to Ajay Aurora by a good friend. I was very pleased with his customer service. He took the time to review all of my financials before I I was referred to Ajay Aurora by a good friend. I was very pleased with his customer service. He took the time to review all of my financials before I arrived to make the transaction smooth. When I arrived at the dealership he greeted me and my children. He escorted them to an area where they could work on the computer while I handled the transaction. He offered them snack and drinks. He escorted us to the vehicle for a test drive. Afterwards he explained the next steps in finalizing the deal. Everything he promised and discussed was just as he had indicated, there were no surprises. After i finished, he had his son explain all the intricate details about the vehicle and I was on my way home for Mother’s Day in a brand new Lexus. I love, love the car.!! SInce my purchase he has contacted me to see if I had additional questions and to make sure I was satisfied with my purchase. Yes, I am!!!! I have already shared with my family and friends to go and talk to Ajay Aurora if they were in the market for a vehicle. I am very pleased and look forward to my next purchase. T. Davis, Upper Marlboro, MD More
Amazing, fun, and guaranteed satisfaction Great place to come to and make a deal always makes the customers happy and satisfied under all circumstances! Totally recommend this dealership and A Great place to come to and make a deal always makes the customers happy and satisfied under all circumstances! Totally recommend this dealership and Alex Abbaszadeh! More
2016 Dodge Charger Hellcat Absolutely a pleasure to deal with, car was everything he said and more. I would definitely recommend him and the deal ership. Thank you for everythi Absolutely a pleasure to deal with, car was everything he said and more. I would definitely recommend him and the deal ership. Thank you for everything. Robert More
Ajay and Lexus - Great combination Lexus of Silver Spring is great to work with especially Ajay Arora. His no nonsense, honest approach is refreshing. I have leased 2 cars from him and Lexus of Silver Spring is great to work with especially Ajay Arora. His no nonsense, honest approach is refreshing. I have leased 2 cars from him and he has time and again proven to be a man of his word. He has a great support staff at Silver Spring Lexus. If you are looking for a car, I highly recommend Ajay at Silver Spring Lexus. More
The Best New Car Purchase Experience I Have Ever Had When is the last time you purchased a new car and spent only a little over an hour at the dealership? It all starts with the sales consultant and Aja When is the last time you purchased a new car and spent only a little over an hour at the dealership? It all starts with the sales consultant and Ajay Arora is the best, period. Ajay found the exact car I wanted, had most of the paperwork ready when I arrived, and made sure the financial part of the transaction was quick and pressure free. Clearly the best and easiest car purchase of my life. Lexus of Silver Spring , General Manager Trevor Warwick, and Executive Sales Cosultant Ajay Arora have my highest recommendation. If you are looking for a new Lexus, you should visit Lexus of Silver Spring. You won’t be disappointed. More