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DARCARS Lexus of Silver Spring

Silver Spring, MD

4.7
1,725 Reviews

2505 Prosperity Terrace

Silver Spring, MD

20904

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Showing 1,725 reviews

May 25, 2018

Wonderfully Amazing Experience! Alex is the epitome of Lexus service motto. From the time of my arrival until I decided on my purchase, I never felt pressured or guilted. Everyone we More

by LC 5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Hagos , Andreas Tsirikos, ALEX ABBASZADEH
May 29, 2018 -

DARCARS Lexus of Silver Spring responded

Thank you!

May 24, 2018

Service Department Customer Service Improvement UPDATE: After a scheduling issue with the dealership, Mr. Ngyuen Tang assisted to resolve my concern. While I am requesting a change in my service adv More

by Madams
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
C.J. Radfar, Nguyen Tang
May 25, 2018 -

DARCARS Lexus of Silver Spring responded

We are very sorry that this was your experience. CJ was finishing with another guest. We apologize for the delay in checking you in and that the expectation that oil changes are done in 30 minutes as they typically take 60 minutes. CJ woud like to offer you pick up and deliver service if you would like to give us another opportunity to earn your service business. Thank you!

May 23, 2018

Great experience! Tony Kim was the most friendly and honest sales person I've ever met. He and his manager worked very hard to get our ideal model. The buying process w More

by JingJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Kim, Andreas Tsirikos
May 23, 2018

EXTREMELY INFORMATIVE AND PLEASANT HE WAS GREAT! HE IS EXTREMELY INFORMATIVE AND PLEASANT. THE PROCESS WAS SEAMLESS.. HAD A WONDERFUL TIME. WILL DEFINITELY RECOMMEND JOEL. VERY THANKFU More

by SHAN_01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel Araojo
May 24, 2018 -

DARCARS Lexus of Silver Spring responded

Thank you!

May 22, 2018

Wonderful Sales Experience without the Pressure Ali was very pleasant to work with. He was most interested in understanding the features of the car my mom wanted. He found her and sold to her exac More

by LShoe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ali Golestani, Daji Cummings
May 23, 2018 -

DARCARS Lexus of Silver Spring responded

Thank you!

May 18, 2018

Excellent Customer Service I was referred to Ajay Aurora by a good friend. I was very pleased with his customer service. He took the time to review all of my financials before I More

by Livnrt2172
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ajay Arora
May 21, 2018 -

DARCARS Lexus of Silver Spring responded

Thank you!

May 18, 2018

Amazing, fun, and guaranteed satisfaction Great place to come to and make a deal always makes the customers happy and satisfied under all circumstances! Totally recommend this dealership and A More

by Tarun1965
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
ALEX ABBASZADEH
May 21, 2018 -

DARCARS Lexus of Silver Spring responded

Thank you!

May 17, 2018

2016 Dodge Charger Hellcat Absolutely a pleasure to deal with, car was everything he said and more. I would definitely recommend him and the deal ership. Thank you for everythi More

by Bobbyjanz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bayo Ojo
May 18, 2018 -

DARCARS Lexus of Silver Spring responded

Thank you!

May 17, 2018

Ajay and Lexus - Great combination Lexus of Silver Spring is great to work with especially Ajay Arora. His no nonsense, honest approach is refreshing. I have leased 2 cars from him and More

by cstarrman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ajay Arora
May 18, 2018 -

DARCARS Lexus of Silver Spring responded

Thank you!

May 16, 2018

The Best New Car Purchase Experience I Have Ever Had When is the last time you purchased a new car and spent only a little over an hour at the dealership? It all starts with the sales consultant and Aja More

by Ray and Mary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trevor Warwick, Ajay Arora, Andreas Tsirikos
May 17, 2018 -

DARCARS Lexus of Silver Spring responded

Thank you for the review. We appreciate your business!

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