DARCARS Lexus of Silver Spring

I had an exceptional experience at this Lexus dealership, and I’m beyond impressed with the service, which is entirely a reflection of James Early. I was out of state and in the middle of international tr and I’m beyond impressed with the service, which is entirely a reflection of James Early. I was out of state and in the middle of international travel when I decided to purchase a Lexus LC 500 Inspiration Series, a special edition final production that was effectively sold out nationwide. This wasn’t a routine purchase. The entire deal started and closed with just a few phone calls and texts. Purchasing a car over the phone and sight unseen worried me, but the team at Darcars was incredibly helpful and got me my car! James eliminated any worries and helped me secure everything. I genuinely appreciate James trusting me, a random guy who called up a dealership “inquiring about a car”! From the first conversation, James operated with a level of professionalism that was impressive. He was straightforward and didn’t play games or inflate the pitch. He understood the significance of the vehicle and treated the transaction accordingly. What stood out most is that every single detail discussed over the phone was honored exactly as promised. When you’re acquiring a rare, limited-production vehicle remotely, trust is everything, and James delivered on every front. The vehicle, the numbers, the logistics—everything aligned seamlessly despite the distance, time zones, and complexity involved. There’s a clear distinction between someone who sells cars and someone who understands clients, scarcity, and value at a collector level. James operates in that tier. As a long-time Lexus buyer, if you want a process that reflects that caliber, DARCARS Lexus of Silver Spring—and specifically James Early—are in a class of their own. More

I recently bought a used Nissan Sentra from this dealership. It was my first car-buying experience and my salesman Alejandro Canales was knowledgeable, friendly, and explained everything clearly. He dealership. It was my first car-buying experience and my salesman Alejandro Canales was knowledgeable, friendly, and explained everything clearly. He was attentive from the start and I was able to take the car for a test drive soon after walking in. Once I finished the paperwork, they detailed the already pristine car and topped off the fuel tank so it was ready to go. 10/10 buying experience and I highly recommend this dealership and Alejandro on the sales team! More

Let's get one thing out of the way: I truly do not enjoy car shopping. The back-and-forth between the salesman, the manager, me, back to the salesman, the manager, and finally back to Me... you get what I car shopping. The back-and-forth between the salesman, the manager, me, back to the salesman, the manager, and finally back to Me... you get what I mean. But with Sam Kim, none of the bickering and back-and-forth I'm used to reared its ugly head and the buying experience was absolutely stress-free and dear I say, pleasant? I called Sam Kim on Thursday and laid out which model he had in stock I wanted and the price I was willing to agree to. He didn't say, "Why don't you come into the dealer and we can talk about the price" He said, "We can do that" over the phone in 10 minutes. I went to the dealer the next day and I was greeted by Angelica, who showed me all the features of the 2026 RX 350h I was purchasing, and I purchased the new Lexus without any surprises. I want to thank Sam, Angelica, and everyone at DARCARS Lexus for the stress-free buying experience. More

Mr. Carlos F. Dent is an exceptional Salesperson. His patience, knowledge and professionalism was excellent. He took the time to really listen and then explain and made it simple for us to make the right patience, knowledge and professionalism was excellent. He took the time to really listen and then explain and made it simple for us to make the right choice. Even up to the day of pick up when I wanted to possibly select another vehicle he listened patiently and never rushed us. From there, I knew my husband and I chose the right dealership to purchase a new vehicle. The Finance Manager, Mr. Saji Vettukattel is exceptional as well. He was very pleasant and made us feel comfortable, a great communicator and very detailed. There are so many positive attributes I can use to describe our experience at Darcars Lexus of Silver Spring. We will definitely share and recommend you to our family and friends. Thank you again from the Wilson family for a wonderful experience. 😉💞 More

Stephen Enilolobo was behind a pleasure to work with. The care and time he took to help me purchase a new car was impeccable. His patience and knowledge made this a great experience. He truly wants you t The care and time he took to help me purchase a new car was impeccable. His patience and knowledge made this a great experience. He truly wants you to make a good decision for your need. I appreciate him and would recommend him to anyway looking to purchase a Lexus. More

Stephen Enilolobo at DARCARS Lexus of Silver Spring made my car-buying experience seamless and stress-free with his professionalism and clear communication. He truly goes above and beyond, I highly recommen my car-buying experience seamless and stress-free with his professionalism and clear communication. He truly goes above and beyond, I highly recommend working with him! More

I want to take a moment to sincerely thank the incredible team at DARCARS Lexus of Silver Spring for turning what could have been a stressful situation into an amazing leasing experience. Let me start wit team at DARCARS Lexus of Silver Spring for turning what could have been a stressful situation into an amazing leasing experience. Let me start with honesty — my 2024 TX350 was part of the first rollout year of the model, and unfortunately, I experienced some issues. That said, my family absolutely loved the vehicle. The size was perfect for us, the safety features gave us peace of mind, and the fuel efficiency was impressive for a vehicle in its class. Even with the challenges, we knew the TX was the right fit for our family. When we found ourselves still a few years into our lease but needing help, we reached back out to General Manager Berry Feiz — and he delivered in typical fashion. He was sympathetic, attentive to my concerns, and immediately connected me with Executive Sales Consultant Hafeez Omar. Hafeez was outstanding. Truly. He worked diligently to find me a 2026 TX with all the features my family wanted — and within my budget. He was transparent, honest, and patient while working through the numbers with me. I visited three other dealerships before making my decision, and I can confidently say they were SUPER competitive in their deal. Trust me!! The professionalism and fairness stood out. Once we secured the vehicle, I had the pleasure of working with Financial Services Manager Saji Vettukattel. If you’ve ever been in a finance office at a dealership, you know it can sometimes feel high-pressure with add-ons being pushed. That was NOT my experience here. Saji was incredibly honest, explained every option clearly, and never once made me feel pressured. He provided great pricing and helped me think strategically — especially when it came to maintenance. After seeing scheduled maintenance services creep up to $500, it made sense to lock in pricing and protect myself from rising labor and parts costs. If you know, you know — maintenance on luxury vehicles is a premium. Having that assurance across any Lexus dealership gave me peace of mind. And let me give you the real scoop on the Darcars Assurance add-on. Yes, at first glance it can feel like just another cost. But for me, it absolutely worked. I used the detailing service twice and both times my TX came back showroom-quality clean. Just plan ahead — I scheduled about two weeks out. Even better, I was able to leverage the credits from the program toward my new lease. That reduced my down payment and helped with my final numbers — which was a huge win. If you’re leasing, I also recommend the tire and wheel protection. It covered scratches and dents, and when it came time to trade in my lease, the process was smooth and stress-free because I had nothing to worry about regarding exterior condition. Car buying and leasing can be nerve-wracking. You never quite know what to expect. I’m sharing my honest experience in hopes that it helps someone else feel more informed and comfortable walking into their next deal. My sincere thanks to the team at DARCARS Lexus Silver Spring. I truly appreciate the professionalism, transparency, and customer care. I look forward to being back in three years for another lease. More

I had an OUTSTANDING experience purchasing my Lexus from DARCARS Lexus of Silver Spring, and especially working with Melany Hernandez. I was buying from out of town and completed most of the process remo DARCARS Lexus of Silver Spring, and especially working with Melany Hernandez. I was buying from out of town and completed most of the process remotely, including negotiating and finalizing details before traveling up to pick up the vehicle. Melany made the entire experience easy, comfortable, and stress-free. She was responsive, knowledgeable, and genuinely pleasant to work with! Communication was clear and timely the whole way through. I felt completely comfortable purchasing the car unseen, which says a lot. Everything was exactly as described when I arrived, and there were no surprises. The financing process was also very transparent: no pressure, no games, and all add-on options were clearly explained so I could make informed decisions. Even after the sale, Melany and the dealership followed through to make sure everything was taken care of, which I really appreciated. Overall, this was one of the smoothest car-buying experiences I’ve had. Highly recommend Melany and DARCARS if you’re looking for a straightforward, professional, and genuinely pleasant buying experience. More

Great experience from start to finish, walking us through the entire experience of buying a car at Darcars Lexus Silver Springs. Thanks for everything Jaryd and congratulations on a well run team. the entire experience of buying a car at Darcars Lexus Silver Springs. Thanks for everything Jaryd and congratulations on a well run team. More

Stephen at the Lexus of Silver Spring was GREAT! !! He was very knowledgeable and kind to us. He helped us with every step of the way and was very honest and straightforward. I appreciated that. I wo !! He was very knowledgeable and kind to us. He helped us with every step of the way and was very honest and straightforward. I appreciated that. I would recommend him to anyone and plan to recommend him to my family and friends! More