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DARCARS Lexus of Mt Kisco - Service Center
Mt Kisco, NY
61 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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61 Reviews of DARCARS Lexus of Mt Kisco - Service Center
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April 30, 2012
This dealership has wonderful integrity. My mother's car was in for service when a dealership employee accidentally collided with another vehicle while moving the car around the lot. A service manager immed was in for service when a dealership employee accidentally collided with another vehicle while moving the car around the lot. A service manager immediately notified my mom, who asked me to deal with the situation. While the damage was not severe, management was clearly mortified and the result was AMAZING care from every employee involved in addressing the problem. Not only did the dealer repair damage from their own accident, they fixed a dent my mom had caused herself at another time. They detailed the car for free and and did the service the car was originally brought in for -- also at no charge. If the test of a business's character is how it responds when things go wrong (something always happens), Lexus of Mt. Kisco has superlative character. Chris Scatterday, Sal Cirillo and their teams have certainly earned our family's trust. More
by DaylamiUSA
Employees Worked With
Sal Cirillo, service manager
