DARCARS Lexus of Mt Kisco - Service Center

What a wonderful atmosphere you guys have her at Darcars Lexus of Mt. Kisco. Mike Suspiro is the best service advisors I have ever had the pleasure of working with. He’s super knowledgeable and takes care o Lexus of Mt. Kisco. Mike Suspiro is the best service advisors I have ever had the pleasure of working with. He’s super knowledgeable and takes care of your vehicle like it was his own. He always takes care of me with a smile and a great personality. More

Ondrej is always a pleasure to work with. He really knows his stuff and makes each experience easy and enjoyable! his stuff and makes each experience easy and enjoyable! More

Love this dealership! Ondrej is a great assest! Always has such great customer service. He answers all your questions/concerns and has such exceptional service! has such great customer service. He answers all your questions/concerns and has such exceptional service! More

Great dealership and always great service. I had to get a part replaced on my RX 350 and Mike Suspiro went above and beyond to get it done on time. That is why I continue to come back to this dealership. part replaced on my RX 350 and Mike Suspiro went above and beyond to get it done on time. That is why I continue to come back to this dealership. More

I have been working with Mike Suspiro since I started using the dealer and have received nothing but top notch service using the dealer and have received nothing but top notch service More

Having Mike Suspiro as a Service Advisor has been a pleasure! Awesome in every way! That's why I continue to have my car serviced there. pleasure! Awesome in every way! That's why I continue to have my car serviced there. More

Mike Suspiro is the best of the best! So knowledgeable and takes the time to explain things in a way that I can understand. and takes the time to explain things in a way that I can understand. More

Overall a very good experience as my service advisor Michael Suspiro was very informative on letting me know all the work that needed to be done such as a water pump/brakes and why it needed to get done Michael Suspiro was very informative on letting me know all the work that needed to be done such as a water pump/brakes and why it needed to get done. Micheal was very efficient and he went above and beyond even throwing in much needed new wiper blades on my Lexus RX which was very kind of him. When getting your car serviced at Lexus of Mt.Kisco make sure to see Michael it will be nothing but a pleasurable experience. More

Discovered my RX350 was leaking oil after the 10,000 mile service. Spoke to the Service Manager Dwight Ruiz. In less than an hour, he was at my house with a loaner RX350 and a mechanic who treated and cleane service. Spoke to the Service Manager Dwight Ruiz. In less than an hour, he was at my house with a loaner RX350 and a mechanic who treated and cleaned the oil from my garage floor and the garage door bottom strip from where some oil dripped on the car. The car is being cleaned and detailed. In addition the wiper blades that smeared oil on front and rear windows are being replaced. When informed the car was ready. Dwight wrote, "I know you understand no business is perfect but I think we both believe how you respond & fix any issues that arise is extremely important." With this exemplary customer service no explanation is required. More