
DARCARS Lexus of Mt. Kisco
Mt Kisco, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 7:30 PM
Sunday Closed
Service
Monday 7:30 AM - 7:30 PM
Tuesday 7:30 AM - 7:30 PM
Wednesday 7:30 AM - 7:30 PM
Thursday 7:30 AM - 7:30 PM
Friday 7:30 AM - 7:30 PM
Saturday 7:30 AM - 7:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:30 PM
Tuesday 7:30 AM - 7:30 PM
Wednesday 7:30 AM - 7:30 PM
Thursday 7:30 AM - 7:30 PM
Friday 7:30 AM - 7:30 PM
Saturday 7:30 AM - 7:30 PM
Sunday Closed
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Lexus of Mt. Kisco w/ Michael Day I had an amazing experience with Lexus of Mt. Kisco. Everyone I dealt with from the front desk, salesman (Michael Day), and business manager (Michael I had an amazing experience with Lexus of Mt. Kisco. Everyone I dealt with from the front desk, salesman (Michael Day), and business manager (Michael Libutti) were very nice, friendly, helpful, and informative. Michael Day walked me through every step of the way in the process all the way to the end until I drove out the parking lot. He was also very knowledgeable about the car and most importantly, he was able to give me the car that had everything I wanted for a GREAT price. I am very satisfied with the level of service I received from this dealership and I HIGHLY recommend them to anyone who is in the market for a new Lexus. More
So easy to work with I got a letter in the mail offering me to turn in my lease early and get a new car, with the remaining payments paid by Lexus. Last week I met with C I got a letter in the mail offering me to turn in my lease early and get a new car, with the remaining payments paid by Lexus. Last week I met with Carlo Colombo, yesterday I picked up my new car. He and the business manager Jeff made everything so easy, taking care of plates, insurance and everything. More
People who understands the customers' needs. I am loyal to Lexus brand, had 7 vehicles so far, but dealt with 5 different Lexus dealers. That's because the people that I dealt with at the time of I am loyal to Lexus brand, had 7 vehicles so far, but dealt with 5 different Lexus dealers. That's because the people that I dealt with at the time of the sales were no longer there or moved to the other dealer. Since it's the 'people' business, I tend to work with the 'people' who understands and sincere. I had 15,000 miles over on my lease and wanted to get some advise from the previous dealer what are my options. I called and even dropped by, talked to the sales person about my situation, but I am only get a call or email asking if I am still in the market, or they have a great special this month. Lexus of Mt. Kisco is nearby my work, so I decided to stop by since I cannot keep waiting for other dealers' answer and increasing the mileage. I met with Gene Moretti and Ched Gelb, who not only eager to help, but made the deal so that I can get out of the old lease and get into a new lease. Gene was sincere and professional, understanding the customers needs. As long as Gene is there, I will continue my Lexus buying at Lexus of Mt. Kisco. Great car buying services! More
Fine Dealership Over a period of four years I have bought, and had serviced, three new automobiles through Dave Sturm and his associates. Very pleasant. Never a pro Over a period of four years I have bought, and had serviced, three new automobiles through Dave Sturm and his associates. Very pleasant. Never a problem. This time Michael Day was also involved and was just as helpful as all the other personnel at this dealership. First class operation. More
Excellent Experience I was originally interested in a pre-owned ES 350 but decided that I wanted something sportier so Gene recommended driving the GS 350 which I did and I was originally interested in a pre-owned ES 350 but decided that I wanted something sportier so Gene recommended driving the GS 350 which I did and liked it very much. I wound up purchasing a 2013 CPO GS 350 which I am very happy with. Gene is a great salesman who in addition to being very knowledgeable about the car, was also very helpful in making my decision regarding purchase versus lease. He didn't pressure me in any way, and was truly concerned about pleasing me as his customer. This was absolutely the best car purchasing experience that I've ever had. More
Poor Customer Service Skills This dealer needs to train their staff and get them up to speed with the skills that are needed to be successful in today's business environment. This This dealer needs to train their staff and get them up to speed with the skills that are needed to be successful in today's business environment. This staff does not communicate as a team. A vehicle is one of the bigger purchases a person will make and this staff should make the consumer feel confident. When you are purchasing a quality vehicle like a Lexus you expect to receive the same level of quality from a customer service stand point. This staff needs to be held accountable. I hope the Scatterdays can use this review for training purposes and help improve the level of customer service one expects from a Lexus dealership. More
the best I gave the rating because I appreciated the way they handled me as a first time car buyer and the way that they complained the ins and outs about buyi I gave the rating because I appreciated the way they handled me as a first time car buyer and the way that they complained the ins and outs about buying a new car More
Wonderful Experience I have worked with Lexus of Mt. Kisco several times and am always surprised at how professional they are. They go out of their way to treat you like y I have worked with Lexus of Mt. Kisco several times and am always surprised at how professional they are. They go out of their way to treat you like you should be treated - it is a breath of fresh air to find people who always go above and beyond. I highly recommend Lexus of Mt. Kisco if you are looking for a car or service. More
Phenomina Car buying experience Michael Bergman was such a professional, he did everything he could to get the price we wanted on my new IS-250. The experience I had here was phenome Michael Bergman was such a professional, he did everything he could to get the price we wanted on my new IS-250. The experience I had here was phenomenal, I can say I will send all my friends to Michael Bergman.Even Jeff the finance manager helped to get the car delivered within a few hours. Great experience. More
Best car buying experience We have two Lexus cars now and we got both from Michael Bergman at Mt Kisco Lexus. Michael provided a truly outstanding experience each time. And we w We have two Lexus cars now and we got both from Michael Bergman at Mt Kisco Lexus. Michael provided a truly outstanding experience each time. And we will keep coming back to Michael in the future. More