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DARCARS Lexus of Greenwich - Service Center

Greenwich, CT

4.8
91 Reviews

91 Reviews of DARCARS Lexus of Greenwich - Service Center

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April 11, 2022

This is by far one of the greatest dealerships ever. When I get my car serviced Justin is just so professional and so thorough. He always makes sure that my car is washed and always asks how my dad is More

by Rhokeishaford
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Archilla
Apr 11, 2022 -

DARCARS Lexus of Greenwich responded

What a wonderful review! We are so glad to hear that you enjoy your visits with Justin and that he ensures you and your vehicle are well taken care of. Thank you for being part of the DARCARS Lexus of Greenwich family!

March 31, 2022

Brought my car in and worked with Jeff in service at Lexus of Greenwich. Amazing quality service. Highly recommend! More

by Matt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey Castaneda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2022 -

DARCARS Lexus of Greenwich responded

Hi Matt - Thank you for taking the time to recommend Jeff and our team! We appreciate your business and we hope to see you again at DARCARS Lexus of Greenwich. Drive safely!

Apr 01, 2022 -

DARCARS Lexus of Greenwich responded

Thank you for the five stars, Matt! We're glad to hear that Jeff went the extra mile in his service to you. We'll be sure to pass along your compliments to him. If we can assist you in any other way, please be sure to let us know!

March 28, 2022

Justin was great. He was all ears as I explained the noise that my car was making, and assured me that the team would do their best to get it taken care of. Lo and beh More

by NunyaBiz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Archilla
Mar 28, 2022 -

DARCARS Lexus of Greenwich responded

Thank you so much for your five stars! We are delighted to hear that Justin helped get your vehicle running smoothly in a timely manner. All of us at DARCARS Lexus of Greenwich appreciate your support and look forward to assisting you in the future!

March 28, 2022

Jeff in Service is a honest person. Love the service with a smile. Thank you for everything More

by Michele
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey Castaneda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2022 -

DARCARS Lexus of Greenwich responded

Thank you so much for the five stars, Michele. We appreciate it! We are glad to hear that Jeff and the DARCARS Lexus of Greenwich team took great care of you!

March 28, 2022

Justin was very helpful. I was in and out of there in a couple of hours. He was knowledgeable and professional. I would recommend. More

by TB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Archilla
Mar 28, 2022 -

DARCARS Lexus of Greenwich responded

It was a pleasure serving you. We’re gratified to hear that Justin was so helpful and friendly. Drive safely and we’ll see you next time!

March 28, 2022

Justin always makes the service experience an A+. He goes out of his way to meet your needs and address your concerns in a professional and thoughtful manner. I know if I have a question, he can ei More

by Mell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Archilla
Mar 29, 2022 -

DARCARS Lexus of Greenwich responded

Your glowing review of Justin means a lot to us! Thank you for choosing DARCARS Lexus of Greenwich and for taking the time to share your support. We are looking forward to the next opportunity to assist you!

March 28, 2022

I had my car serviced and was greeted by Justin. I must commend him as he was professional, knowledgeable and amiable. It was a pleasure speaking. He was interested in my concern and truly cared. More

by archilla6
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Archilla
Mar 28, 2022 -

DARCARS Lexus of Greenwich responded

We are touched to read this very kind and detailed review regarding your experience with Justin! Thank you for taking the time to share. We will pass along your compliments and look forward to seeing you next time!

March 21, 2022

Jeff in service was awesome! Best dealer-service experience I’ve ever had. Highly recommend! More

by Joe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey Castaneda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2022 -

DARCARS Lexus of Greenwich responded

Joe, your recommendation of Jeff and the team means a lot to us! Thank you for choosing DARCARS Lexus of Greenwich and for sharing your terrific feedback. Drive safely until we see you again!

March 16, 2022

Very good service experience with this dealership. Specifically with Cesar. Loaners were great, and a quick turnover. More

by zacharyohayon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cesar
Mar 17, 2022 -

DARCARS Lexus of Greenwich responded

Cesar will love hearing how much of a positive impact he had on your service experience, Zachary! It was our pleasure to make your visit seamless and straightforward, and we look forward to seeing you again down the road.

March 15, 2022

Jeff and his team were helpful and responsive, they had my car done in just a couple hours and it rode like new. More

by Matt.Saidman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey Castaneda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2022 -

DARCARS Lexus of Greenwich responded

Matt, we're happy to hear our team was able to demonstrate our commitment to great service. Your support means so much to all of us at DARCARS Lexus of Greenwich. Drive safely!

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