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DARCARS Lexus of Greenwich

Greenwich, CT

4.7
1,136 Reviews
At DARCARS Lexus of Greenwich, it’s our mission to provide our customers with prestigious luxury cars from Lexus. From unparalleled customer service to world-class quality, we implement our high standards daily to meet your expectations by selling the finest New and Pre-owned Lexus cars ever built. Located in Greenwich CT, DARCARS Lexus of Greenwich, an Elite Lexus Dealer. Serving the Tri-State Area. Visit us and experience how we go beyond customer expectation every day!
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19 Railroad Avenue

Greenwich, CT

06830

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Showing 1,136 reviews

May 07, 2020

This is my second purchase from Lexus Greenwich...... both times they have gone above and beyond as far as customer service, reliability, and overall helpfulness during the sales process. I dealt with More

by Frank430
Recommend Dealer
Yes
Employees Worked With
Dave Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 27, 2020

Dave Miller was the BEST to work with This is the second Lexus I have purchased from Lexus of Greenwich. I worked with Dave Miller. During these crazy times with the COVID-19 Dave helped m More

by lisa.oko
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Oceguera
March 23, 2020

happy customer Mr. miller is professional, friendly, funny, and experience it was a pleasure working with him i drove off the lot with one of my dream cars, i highly More

by morgan.annakay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
March 16, 2020

Thank you so very much for your professionalism and seamless experience! The greatest experience ever encountered . Dave’s sincere kindness and care for his customers is greatly appreciated! Thank you More

by Kathy V.
Recommend Dealer
Yes
Employees Worked With
Dave Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 13, 2020

Happy Cutomer I purchased a CPO 2016 Lexus ES 350 from Lexus of Greenwich. We love our new (lightly used) sedan! The dealership did a great job with making sure t More

by Steve
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Louis Rivera, Alex Oceguera, Michael Bonbrisco
March 11, 2020

I would give 10 stars if I could!! I have been a customer at Lexus of Greenwich for several years. I have owned 3 RX’s with them, and now I am on my fourth new UXh... not only does my family do business with More

by Silvia
Recommend Dealer
Yes
Employees Worked With
Scott Litt, Louis Rivera, Justin Archilla, Carlos Villaverde, Alex Oceguera
March 01, 2020

Outstanding Customer Service My mother and I recently visited the Lexus of Greenwich Dealership, to pursue a lease buyout of an expiring lease she had with the dealership. Carlos More

by AJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Edwin Molina-Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos Villaverde, Alex Oceguera
February 29, 2020

It was my first car purchase experience from a dealer , and I was impressed how fast and smooth that could be ! Very helpful and knowledgeable staff . They answer all my questions even after the purchase . More

by Marcolino
Recommend Dealer
Yes
Employees Worked With
Dave Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Garcia, Maggie Ray
February 24, 2020

Such a cool group! I have bought my 4th RX 350 and I could not be happier. The team at Lexus of Greenwich are such a pleasure to deal with each and every time you call. More

by Rhoda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lenny Messina
February 14, 2020

Have been a 25 Year Customer of Lexus owing over 7 different Model’s. Still currently own my 1994. As usual and every few years my Wife will Lease another. Have used 2 Dealer’s in this time.. As a ret More

by JCRC
Recommend Dealer
No
Employees Worked With
Art Accurso
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Litt
Feb 21, 2020 -

DARCARS Lexus of Greenwich responded

We pride ourselves in delivering an exceptional experience to all customers. Additionally we make sure all needs are met, we review each deal at great length and do a final disclosure statement with every customer. This was never requested or brought up during the sales process, and your disclosure makes no mention of this. Sorry for any confusion.

Feb 21, 2020 -

JCRC responded

Sorry, after 25 year’s of business with Lexus and owning 7 Car’s, there was no confusion, rather a convenient and clever way to “win back a great Customer” only to realize we were lied too. PS.. after 2 new car’s from Greenwich alone that both had over mileage, hand shake’s on both deal’s and never any bill month’s later, my Wife and I realize Greenwich is run by very different people today. Customer of Greenwich Lexus and or Lexus in general is NO MORE!!!! Everyone reading this should make sure they make their entire deal on paper because hand shake’s are “Cunfusion” after the deal is completed. Thanks!!!

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