DARCARS Lexus of Greenwich

Purchased a vehicle here and the customer service was outstanding. They were hard working, honest and very professional. They did everything they promised and beyond. I have bought many vehicles elsewher outstanding. They were hard working, honest and very professional. They did everything they promised and beyond. I have bought many vehicles elsewhere over the years but I was truly impressed by this dealership. One of the best! Special thanks to Jeff, Dave & Isabella. More

I recently purchased a 2017 GX from Dave Miller (Sales Manager) + Randall Spears (Sales Consultant). Although the vehicle I was looking for was not at their specific Greenwich location, they utilized Manager) + Randall Spears (Sales Consultant). Although the vehicle I was looking for was not at their specific Greenwich location, they utilized their DARCARS network to find the car at their Maryland location. They had the car transported here and went above and beyond to make sure it was in great condition prior to me purchasing it. They serviced the car, detailed it, got a second key made and did other improvements without me asking for it. A lot of car dealership employees and managers always say they will "take care of you" but Dave and Randall truly mean it. I know price is important, but when people go above and beyond to make sure you have a great experience, that is what truly delivers a great customer experience. Thanks again, Dave & Randall. More

I dealt with James Palmer and Dave the SM . They are both the BEST !!!! Don't hesitate to deal with them. They are both the BEST !!!! Don't hesitate to deal with them. More

Everything was great,good experience from James palmer, I like it thank you so much like it thank you so much More

Beware of any service done at their facility. I purchased a pre-owned vehicle there and a simple oil change was incorrectly performed. Oil filter installed was the wrong filter and was left loose I purchased a pre-owned vehicle there and a simple oil change was incorrectly performed. Oil filter installed was the wrong filter and was left loose. Oil leaked slowly and luckily it was corrected before any major engine problems occurred. If they cannot perform this simple task....I can only improve more complex issues....BEWARE STAY AWAY....... More

Low pressure, very professional, Extremely courteous. No high-pressure tactics, everyone was quiet, confident and there to make you feel comfortable and help you make the best decision about your purchas No high-pressure tactics, everyone was quiet, confident and there to make you feel comfortable and help you make the best decision about your purchase. More

Brittany was fabulous we would not have purchased there if she hadn’t been our salesperson she rates higher than the dealership itself! if she hadn’t been our salesperson she rates higher than the dealership itself! More

We had an excellent experience buying a car from Mr James Palmer he was very helpful and polite !! Palmer he was very helpful and polite !! More

Dealing with both Dave Miller and Randall Spears was the BEST. Two knowledgeable and helpful guys that I would recommend to anyone. Thanks guys! BEST. Two knowledgeable and helpful guys that I would recommend to anyone. Thanks guys! More

I had an excellent experience leasing a Lexus at this dealership. In particular, Art was a pleasure to deal with - he is knowledgeable, patient, and goes to great lengths to explain things clearly and ma dealership. In particular, Art was a pleasure to deal with - he is knowledgeable, patient, and goes to great lengths to explain things clearly and make his customers happy. Many thanks for all of his help! More