DARCARS Lexus of Greenwich

From the first conversation with Felix I felt comfortable. There was no pressure. He was upfront with price structure and knowledge. Calls were returned promptly and when we finally met in person comfortable. There was no pressure. He was upfront with price structure and knowledge. Calls were returned promptly and when we finally met in person he greeted us with genuine appreciation for our business. I would recommend Felix and the entire staff for your next car buying experience. More

What started out as a great experience, went terribly sour as time went on. The dealership was responsive in getting all of my questions answered in a timely fashion until after they made the sale, which sour as time went on. The dealership was responsive in getting all of my questions answered in a timely fashion until after they made the sale, which is where they dropped the ball. During the process, I was faced with a lot of back and forth frustrations and kurt interactions from the manager, Dave Miller, prior to James stepping in and helping (whom started out well). However, after the sale, the dealership (James included) completely delayed (by 21 days) submitting the paperwork needed to register my car and receive my title. Ultimately, lapsing my temporary plates, and refusing to do the legwork to get new ones reinstated. To add insult to injury, spreading inaccurate information regarding the DMV for my state needing additional insurance information (which the DMV confirmed was false). Til this date, they have yet to send the necessary paperwork needed to register my car, nor returned the fees they’ve collected to process the subsequent paperwork (that they never processed). They have purposely ignored phone calls and emails requesting documentation. This process shouldn’t be much of a headache. Unfortunately, the attorney general is now involved in the process due to their lack of diligence and slackness. If you’re content with getting gaslit, ignored, and penny pinched for services you won’t receive, this is the place for you! I see why you’re pressured to submit a review before leaving with your new vehicle. More

I recently had a really good experience at DARCARS of Greenwich! From the moment I walked in, I was greeted with warmth and professionalism. The staff genuinely care about their customers and take the ti Greenwich! From the moment I walked in, I was greeted with warmth and professionalism. The staff genuinely care about their customers and take the time to make you feel welcome. Overall, James, Isabella, and even Andreas provided an exceptional car-buying experience. I left feeling not only excited about my new Lexus RX but also valued as a customer. If you're in the market for a vehicle, I highly recommend visiting them—you won’t be disappointed! More

Delightful car shopping experience at Darcars Lexus of Greenwich! I had a delightful car shopping experience at Darcars Lexus of Greenwich! My salesperson, Benjamin Braskie, was incredibly helpful wh Greenwich! I had a delightful car shopping experience at Darcars Lexus of Greenwich! My salesperson, Benjamin Braskie, was incredibly helpful when I reached out to the Pre-Owned Lexus of Greenwich in Connecticut. I searched nationwide for a like-new pre-owned Lexus and finally found one with all the options I wanted in my preferred color and at a reasonable price. What stood out most was the respect and honesty I received from Benjamin. Unlike many used car dealers, he never pressured me into making a decision. He balances his work at the Lexus dealership with a career in the medical field, which highlights his commitment to helping others. Since I was calling from over 800 miles away, I requested that he involve his general manager in the deal. That’s when I had the pleasure of speaking with Dave Miller. He was a true gentleman—sincere and professional. He collaborated with me and Benjamin to finalize the deal, instilling enough confidence in me that I decided to purchase the car over the phone. Remarkably, Dave sold me the car without asking for any deposit. I picked it up two days later, and everything was exactly as advertised—no surprises. I highly recommend Darcars Lexus of Greenwich. You can buy used cars from them with complete peace of mind. More

We drove an hour to this dealership to check out a car not expecting to make a purchase but our sales consultant Rehina and sales manager David were so great and accommodating that we could not leave with not expecting to make a purchase but our sales consultant Rehina and sales manager David were so great and accommodating that we could not leave without the deal they gave. They were great to work with and answered all our questions. We drove home happy. Thank you DARCARS Lexus of Greenwich for a great buying experience. I would highly recommend this dealership. More

James was wonderful! ! He helped make this the best buying experience ever! Thanks James and Datcars!! ! He helped make this the best buying experience ever! Thanks James and Datcars!! More

James was honest and upfront. Would absolutely work with him again in the future for sure. Would absolutely work with him again in the future for sure. More

James was great work with. He was very responsive and thorough, plus a pleasure to speak to. We never felt rushed by James and he always took the time to answer any questions He was very responsive and thorough, plus a pleasure to speak to. We never felt rushed by James and he always took the time to answer any questions we had even when it was at or past closing time. I would recommend him to anyone and feel he represents the dealership in the best possible way. More

James was very professional and made the buying experience seamless. He explained everything thoroughly and I would buy from him again! experience seamless. He explained everything thoroughly and I would buy from him again! More

I had a terrific experience working with Benjamin in sales. His sincerity, communication and professionalism are second to none, leading to my final decision to purchase. I would recommend him 100%. sales. His sincerity, communication and professionalism are second to none, leading to my final decision to purchase. I would recommend him 100%. More