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DARCARS Lexus of Greenwich
Greenwich, CT
1,122 Reviews
At DARCARS Lexus of Greenwich, it’s our mission to provide our customers with prestigious luxury cars from Lexus. From unparalleled customer service to world-class quality, we implement our high standards daily to meet your expectations by selling the finest New and Pre-owned Lexus cars ever built.
Located in Greenwich CT, DARCARS Lexus of Greenwich, an Elite Lexus Dealer. Serving the Tri-State Area. Visit us and experience how we go beyond customer expectation every day!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 7:30 PM
Sunday Closed
Service
Monday 7:30 AM - 7:30 PM
Tuesday 7:30 AM - 7:30 PM
Wednesday 7:30 AM - 7:30 PM
Thursday 7:30 AM - 7:30 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:30 PM
Tuesday 7:30 AM - 7:30 PM
Wednesday 7:30 AM - 7:30 PM
Thursday 7:30 AM - 7:30 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 1,122 reviews
April 28, 2004
We had a pleasant experience with the purchase of our new Lexus at Lexus of Greenwich I just wish I could say the same for the service. We had brought our car in several times for the same problem which was Lexus at Lexus of Greenwich I just wish I could say the same for the service. We had brought our car in several times for the same problem which was never fixed. We also never received a loaner car after booking our appointment days in advanced because of overbooking commitments. I found the worst service of all came from the Service Director who was extremely rude and created an even more frustrating experience. After getting the car back I brought it to a local mechanic who made the necessary repairs. We are happy with the vehicle itself but I would never recommend this dealer to anyone else.<br><br><br> More
by wiltow
November 08, 2003
A whole different kind of experience. Example - maintence light goes on while we are out at 8:00 pm. We drive over to the dealer - no call, no appointment - drive right into the shop, give our name, sign a f light goes on while we are out at 8:00 pm. We drive over to the dealer - no call, no appointment - drive right into the shop, give our name, sign a form, go have dinner, return about an hour later, car has had its 6000 mile service done, free, car has been washed, sign a form, drive home. Beat that! Service department open until midnight, and on Saturdays. Even if the cars were not outrageously reliable, the service would keep you coming back. More
by tonyny
