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DARCARS Lexus of Greenwich

Greenwich, CT

4.7
1,122 Reviews
At DARCARS Lexus of Greenwich, it’s our mission to provide our customers with prestigious luxury cars from Lexus. From unparalleled customer service to world-class quality, we implement our high standards daily to meet your expectations by selling the finest New and Pre-owned Lexus cars ever built. Located in Greenwich CT, DARCARS Lexus of Greenwich, an Elite Lexus Dealer. Serving the Tri-State Area. Visit us and experience how we go beyond customer expectation every day!
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19 Railroad Avenue

Greenwich, CT

06830

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Showing 1,122 reviews

August 30, 2012

My wife and I recently purchased a new GX460 from Lexus of Greenwich in CT. The service provided by all the staff there was tremendous especially our sales person, Katie Koroleva. I would highly recommen More

by chris.ziccardi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Katie Koroleva
August 20, 2012

Lexus of Greenwich knows that its vehicles have a recurring mold problem. My RX had a mold problem which they tried to fix 7 times, but have not been able to fix it. Notwithstanding the danger to h More

by AimeeJennifer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Leo Maturi
June 06, 2012

What a pleasure it was to work with Katie at Lexus of Greenwich. I had been looking at a couple of brands of cars for many months, but truly it wasn't until Katie took me out and gave me a thorough expl More

by marycj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Katie Koroleva
May 18, 2012

This dealership has demonstrated a total lack of concern for the customer and honestly trashes the fine name Lexus has built over the years? My most recent experience had them charge me 150 for a loaner ca More

by Lgkelly
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Chris
April 08, 2012

By far this is the best experience ever!!!!!! I had went to a dealer near Lexus of Greenwich and the staff was not like Greenwich, the service tech they had me talk was not very helpful very disrespectful More

by Lex01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew pollard
February 01, 2012

They excel in the old bait and switch. NOT ONE ISSUE on the sales or finance terms were solid. They always came back with a worse price for the car, trade-in or interest rate... One example they use is More

by keef1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
sales and finance
September 15, 2011

Lexus of Greenwich is truly a great dealership. They have a very knowledgeable and friendly team. I never once felt 'pressured' to purchase my vehicle nor rushed to make a decision. Having someone actually w More

by malfonso
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
a few associates
August 07, 2011

We recently bought a pre-owned RX350 from Lexus of Greenwich and I must say that I was really impressed with the friendliness, politeness, technical knowledge and the customer service of the staff. I More

by lenacusson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gerry
July 05, 2011

After having visited the unprofessional, unfriendly Westport dealership, this dealership seemed like a savior, figuratively speaking. The salesperson approached me warmly and explained to me each and More

by bfgxk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Some British Dude - dont remember his name
March 31, 2011

I gotta say up front all seems ok. They talk about great customer service and how the customer and product represent them, etc. They failed huge on the morality and integrity barometers!!! They talk a great More

by ital1dude
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
many from sales people to sales mgr.