DARCARS Lexus of Greenwich

New Lexus GS 350 Very pleased with all the help in selection, purchasing and delivering my new Lexus GS 350. I would highly recommend Lexus of Greenwich to my friends Very pleased with all the help in selection, purchasing and delivering my new Lexus GS 350. I would highly recommend Lexus of Greenwich to my friends and family. More

Car Service I brought my car in for new brake pads. After I picked up car we notice a vibration when driving over 65mph. Had to dropp off car again. After 3 days I brought my car in for new brake pads. After I picked up car we notice a vibration when driving over 65mph. Had to dropp off car again. After 3 days we were told that they could figure it out. Could be tires but our tires are 5 months old. My husband was told that we have to live with it until we buy new tires. Never getting another Lexus from this dealership.Phillip Boutall was really nice to us but that did not help. More

Review of purchase process This is the third car I have purchased from Lexus of Greenwich. Mike Rosen was the sales person for all three. When I asked Michael for his best p This is the third car I have purchased from Lexus of Greenwich. Mike Rosen was the sales person for all three. When I asked Michael for his best price, he gave me that without any hesitation. I also visited another dealer and found that the best price they had was comparable to what Mike had offered; however, the process with this dealer was not smooth and I was disappointed by their pressure tactics. The other dealer had offered to pick up the last remaining payment on my prior lease as well as free scheduled maintenance for the first 2 years and Mike matched that. I went with Mike and Lexus of Greenwich because I trust Mike and, in the past, whenever an issue arose, Mike and Lexus of Greenwich were able to take care of the issue to my complete satisfaction. So, it was a good experience and I would highly recommend Lexus of Greenwich and, in particular, Mike Rosen. More

Lexus of Greenwich Have been dealing with dealership for years. Was very satisfied with my purchase. Steve helped me and he was very patient. I would recommend Steve Have been dealing with dealership for years. Was very satisfied with my purchase. Steve helped me and he was very patient. I would recommend Steve and the dealership to my friends. More

Satisfied Customer Everyone at this dealership was very friendly and helpful. Katie and John were very helpful in getting me the car I wanted as quickly as I wanted it. Everyone at this dealership was very friendly and helpful. Katie and John were very helpful in getting me the car I wanted as quickly as I wanted it. The service there was fast, freindly, and very thorough in explaining the car and all its features. More

LOG (Lexus of Greenwich) provides service excellence that defines the brand. My ES was bumped in the rear on Saturday and Rob in the LOG body shop had both insurance companies talking by Monday. An appraisal defines the brand. My ES was bumped in the rear on Saturday and Rob in the LOG body shop had both insurance companies talking by Monday. An appraisal was done on Wednesday and delivery made on Friday. Our claim was closed in less than one week and thanks to the conscientious efforts of LOG's body department, we were contacted by both insurance companies and LOG on a daily basis with status updates that capped off a model claim process with no hitches and a get it right the first time attitude from the outset. More

Katie was courteous, professional, and very knowledgeable and Tim was friendly, quick and efficient. A very pleasurable experience. I highly recommend Katie and Tim of Lexus of Greenwich and Tim was friendly, quick and efficient. A very pleasurable experience. I highly recommend Katie and Tim of Lexus of Greenwich More

I had a horrible experience at this dealer and will not go back. The salesman was rude and actually ignored me while I was sitting with him answering his phone and giggling with another salesman. Price w go back. The salesman was rude and actually ignored me while I was sitting with him answering his phone and giggling with another salesman. Price was high and thought he was unprofessional. Will not go back. More

Katie was excellent in determining what was most important to me in the purchase of a new car, rather than just asking me what I wanted. She was extremely patient and thorough about everything from important to me in the purchase of a new car, rather than just asking me what I wanted. She was extremely patient and thorough about everything from the moment I walked into her office right through to the delivery. I highly recommend the dealership and Katerina! More

Please note that I was very pleased with the entire user experience from Katie K and her collleagues at Lexus Greewich; their service was great and I was in and out quickly as shopping for cars is not one o experience from Katie K and her collleagues at Lexus Greewich; their service was great and I was in and out quickly as shopping for cars is not one of my pleasures. The car is great too and would whole-heartedly recommend the dealership...thanks. More