DARCARS Lexus of Greenwich

Katie Koroleva and Lexus of Greenwich My experience with the dealership and with Katie was perfect! Everyone was polite, professional and friendly. And, Katie is by far the most competent My experience with the dealership and with Katie was perfect! Everyone was polite, professional and friendly. And, Katie is by far the most competent sales consultant I've ever worked with! She is polished, super detail-oriented and totally helpful! I will recommend her and Lexus of Greenwich to my friends. More

Service-after-the-fact I've had nothing but pleasant experience in my interaction with Sale Consultant Katie Koroleva! The missing part I requested was quickly located and I've had nothing but pleasant experience in my interaction with Sale Consultant Katie Koroleva! The missing part I requested was quickly located and shipped promptly to my total satisfaction. Thank you Lexus of Greenwich! Thank you Katie! More

Very Dog Friendly Art was wonderful. He rode in the back seat with our dog for the test drive to make sure he was comfortable and enjoyed the ride. Art was wonderful. He rode in the back seat with our dog for the test drive to make sure he was comfortable and enjoyed the ride. More

Fabulous Experience On many levels, this was the finest experience with a car dealership that I have experienced in over 40 years. Most recently, I have driven the Lexus On many levels, this was the finest experience with a car dealership that I have experienced in over 40 years. Most recently, I have driven the Lexus ES330 and 350 - both of which were excellent. I decided to change to the RX350 and was very clear with the various dealers - provide me with your best and final price up front - that I have little patience or time to "negotiate" with multiple dealers. Dave Sturm got the ball rolling after my internet inquiry with Greenwich by presenting a very competitive price. Dave referred me to John Annunziatio - who introduced me to Steven Zinaman, one of the salesman in the office. Steve reviewed the correspondence and, working with Ched, made the deal happen almost immediately. Bob Katz and Ched dealt with the paperwork which was pain free and fast. Because there were two different types of "black" RX350s, Steve insisted on taking me to the Lexus lot to show the difference between the two. Because my wife and I were going out of town the following day, the team got the car prepped and ready for pick-up the very next day. That's right - a one day turn-around (prep, plates transfer, insurance, etc.). All seamless to us. When we picked up the car, Steve did not go through the options and electronics in five minutes as many salesmen do after a deal has been closed. Rather, he spent a full hour going through all the systems, making certain that my wife was comfortable with each before we left the showroom. He is to be applauded. Overall, a fabulous experience. This may very well be a function that they are a smaller dealership that appears to pride themselves on a quality experience. That's their differentiator. They have a new customer. More

Excellent Experience Steve Zinaman provided a great experience. He was very knowledgeable and helpful throughout the process. When I had questions or needed additional i Steve Zinaman provided a great experience. He was very knowledgeable and helpful throughout the process. When I had questions or needed additional information, he was quick to do the research and respond. All the while, he was very straight forward and professional without being pushy -- very refreshing. He's also a very nice guy. I wouldn't hesitate to recommend him to a friend. Ched Gelb, one of the business managers, made the actual purchase transaction very quick and easy, which I greatly appreciated. Moreover, I was impressed with the entire dealership. They seem very well-run and very service-oriented. I would not say that about every other dealership. I am glad to be one of their customers More

Most helpful salesman! I recently leased the ct200 f sport. It is my first Lexus and I owe it to Bill. He made my Lexus experience wonderful. Bill took the time to get to kn I recently leased the ct200 f sport. It is my first Lexus and I owe it to Bill. He made my Lexus experience wonderful. Bill took the time to get to know me, completely fulfilled my needs in a vehicle, and made me feel at home. I couldn't be more happy with my experience and new vehicle. Thank you Bill! More

Best car buying experience! Typically buying/leasing a car is an unpleasant experience in my opinion. Steve made this experience enjoyable! He was professional, friendly, hones Typically buying/leasing a car is an unpleasant experience in my opinion. Steve made this experience enjoyable! He was professional, friendly, honest, knowledgeable and he truly worked with us to give us a great deal. I highly recommend working with Steve!! More

Pleasently surprised Just picked up my new CT200 hybrid. Its my first Lexus and thanks to Steve Zinaman at Lexus of Greenwich I'm sure it won't be my last. The entire pro Just picked up my new CT200 hybrid. Its my first Lexus and thanks to Steve Zinaman at Lexus of Greenwich I'm sure it won't be my last. The entire process was smooth, comfortable and professional. Steve and the entire dealership has customer service in the forefront of their mind. Overall it was a great experience and I would highly recommend bringing your business to this dealership. More

Excellent experience! Steve was great! He listened,was extremely knowledgeable and worked with us in a very relaxed environment. One of the best experiences at a car dea Steve was great! He listened,was extremely knowledgeable and worked with us in a very relaxed environment. One of the best experiences at a car dealership ever! And this is my 5th Lexus! I definitely recommend Steve and Lexus of Greenwich! More

You'll never want to go anywhere else! I have now leased two cars from Lexus of Greenwich, and each time the experience was truly a pleasure. They are clear, professional, and customer serv I have now leased two cars from Lexus of Greenwich, and each time the experience was truly a pleasure. They are clear, professional, and customer service is of the utmost importance to them. I always feel quite pampered when I do business with them! This time around I worked with Katie Koroleva, and she was amazing. At the end of the deal, I simply had to give her a hug. They are like family! I will work with them again and again. More