DARCARS Lexus of Greenwich

Great experience! What a great experience! Last year at this time I was "just looking" at my Lexus choices. Katie Koroleva was my Sales Consultant. She was so nice, ye What a great experience! Last year at this time I was "just looking" at my Lexus choices. Katie Koroleva was my Sales Consultant. She was so nice, yet very professional, in showing me what my options were at that time. She followed up with me once or twice afterwards and was respectful that I was not ready to commit to a purchase or lease at that time. About a month ago, I was ready to purchase/lease another car for our family. I didn't even think twice about where to go. I called Katie and she was welcoming and ready to set-up a few test drives for me. Because Katie had another customer in her office, she ask Albert Gonzalez to take me on the test drive, discuss leasing options, etc. Albert was awesome!!! I leased an RX 350. Albert really helped me decide the best leasing options for me (no sales pitches!). I felt like he had my best interest in mind. Bob Katz, in financing, completed the excellent customer service experience. All made the process go smoothly and quickly. My time was valued by all. I plan to purchase another Lexus within the next few years and I know who to call! More

A million thanks to Darren !!! We had a wonderful experience in selecting & delivering our LS460. Darren McNeill was extremely helpful,friendly,& very knowledgeable of all car featu We had a wonderful experience in selecting & delivering our LS460. Darren McNeill was extremely helpful,friendly,& very knowledgeable of all car features & details. We would definitely recommend him highly to our circle of family & friends. More

Can't ask for a better dealership Albert Gonzalez went above and beyond to ensure my purchase of ES 350 went smoothly. I have been with this dealership for 20 years. this is my 3rd Lex Albert Gonzalez went above and beyond to ensure my purchase of ES 350 went smoothly. I have been with this dealership for 20 years. this is my 3rd Lexus. I do all service and body work and everything here with nary a complaint. I know John McCaffrey since 2006 and he and Albert are the best!! More

Terrible Customer Service Loyal client. Third Lexus and have never been mistreated like I have been now. Will never get another Lexus again due to the fact of the problems I ha Loyal client. Third Lexus and have never been mistreated like I have been now. Will never get another Lexus again due to the fact of the problems I have experienced. More

Thank You Albert My husband and I are in love with my new RX 350 Lexus! I am filled with appreciation for Lexus of Greenwich and Albert Gonzalez, my sales consultant. My husband and I are in love with my new RX 350 Lexus! I am filled with appreciation for Lexus of Greenwich and Albert Gonzalez, my sales consultant. The superior quality of service extended to us was far beyond expectations. Albert was honest, informative, polite, straight forward and professional, prompt at returning phone calls and made our car shopping experience very pleasant – previous experiences could be compared to pulling teeth without Novocain. He took us for a test drive and with absolute patience explained all the technology of the car. After a short drive, I was hooked. We went back to the showroom and negotiated a good price. Then I met with Bob Katz and he patiently went over options and financials for the lease. Albert then worked magic to get me the color interior and exterior that I insisted on, in the time- frame agreed on. When it was time to pick up my new car, he patiently went over the controls and gave good instructions on how to operate the vehicle. I would like to thank Albert for quality service and getting me the exact car that I wanted. My whole experience at Lexus of Greenwich was a very pleasant one and I look forward to doing business with the company and Albert for many years in the future. More

Best Car Buying Experience Thanks to Albert!!!!!! Thanks to Albert Gonzalez, my car shopping experience was the best I have ever had! Albert did a fantastic job in accommodating my needs and providing Thanks to Albert Gonzalez, my car shopping experience was the best I have ever had! Albert did a fantastic job in accommodating my needs and providing me with the best quality service ever! I love my new IS 250 and the friendliness and professionalism provided. I'm a very satisfied customer and would definitely recommend going to Lexus of Greenwich and Albert Gonzalez! More

excellent We're very HAPPY and so PLEASED of dealing with all the people here, especially Darren! Very knowledgeable and friendly! Thank You from the PINHO's We're very HAPPY and so PLEASED of dealing with all the people here, especially Darren! Very knowledgeable and friendly! Thank You from the PINHO's More

Excellent experience in purchasing my new car :) Katerina had great knowledge about the vehicle I wanted to purchase. She was very friendly and easy to talk to. She made me feel comfortable and not p Katerina had great knowledge about the vehicle I wanted to purchase. She was very friendly and easy to talk to. She made me feel comfortable and not pressured. She was willing to negotiate and made a sale at a price that was good for the both of us. I would recommend her to anyone interested in a lexus!! More

Purchased IS350 Very friendly environment. Darren went with us to the far-out car lot to select the car exterior and interior color. He was very knowledgeable and pro Very friendly environment. Darren went with us to the far-out car lot to select the car exterior and interior color. He was very knowledgeable and professional. Explained options and pluses and minuses very well. Katie gave a courtesy call a couple days after our first visit. Bob Katz was very helpful with all the financing and warranty options. The whole process was very smooth and stress-less. No hard push to sell. I would strongly recommend Lexus of Greenwich. More

Porfessional and courteous attitude I have working with the Lexus of Greenwich dealership for three years now. It was always a pleasant experience and wonderful attitude. I would strongl I have working with the Lexus of Greenwich dealership for three years now. It was always a pleasant experience and wonderful attitude. I would strongly recommend Lexus of Greenwich to anyone interested in acquiring Lexus. More