DARCARS Lexus of Greenwich

Edwin is very patient when it comes to explaining the services to me, always takes good care fo me. services to me, always takes good care fo me. More

I’m a bit surprised by the positive reviews because our experience has been terrible. Between my wife and I we have leased or purchased over 20 cars including BMWs, Mercedes and Lexus’ in the past and our experience has been terrible. Between my wife and I we have leased or purchased over 20 cars including BMWs, Mercedes and Lexus’ in the past and our experience with Darcars Greenwich has been abysmal. About the only thing they were good at was taking our money for a new car. No inspection sticker on a new car led to a ticket. Expired dealer registration plates took over a dozen calls to fix. No second set of keys despite promises to get hem. No calls ever returned from sales, the GM etc. More

BEST experience ever buying a car. Knowledge and kind. Zak knew the pain I had experienced in my car accident and was very helpful in putting me into a safe car. Knowledge and kind. Zak knew the pain I had experienced in my car accident and was very helpful in putting me into a safe car. More

The best vehicles: Lexus! The best dealership: Lexus of Greenwich! Both highly recommended. We have been buying our Lexus with this dealership for 15 years already. Always t The best dealership: Lexus of Greenwich! Both highly recommended. We have been buying our Lexus with this dealership for 15 years already. Always treated exceptionally well by Art Accurso, and this year by Billy Music and Zakaria Elsherif. They represent the best of their profession; courteous, professional and great listeners. They work hard to present multiple options, and find the one that fit with our possibilities. Plus, the after service is top notch punctual, clean and honest. Thanks to all Lexus of Greenwich team. We will be back! More

Very attentive, honest and helpful. Answered all our questions. Worked with our needs. Not pushy. Answered all our questions. Worked with our needs. Not pushy. More

James Palmer was an awesome sales person. Very knowledgeable and has a great personality. He will take care of every aspect of the sale. Just a pleasure working with him. Very knowledgeable and has a great personality. He will take care of every aspect of the sale. Just a pleasure working with him. More

This was the best car buying experience I ever had! My daughter and I were in need of a car mostly for her to get to and from work. Dave Miller, Neerja Tandon, and Ted Assatly were a huge help working My daughter and I were in need of a car mostly for her to get to and from work. Dave Miller, Neerja Tandon, and Ted Assatly were a huge help working out the best deal they could for me. I am so happy I opted for the L/Certified warranty in combination with the DARCARS Assurance program! I know I will be taken care of for as long as I own this vehicle by this fantastic team! More

Once you drive out of this dealership, you are on your own. No one literally wants to help you with anything. Have reached out for over two weeks and no one is responding or answering questions. When purc own. No one literally wants to help you with anything. Have reached out for over two weeks and no one is responding or answering questions. When purchasing your vehicle you have to be careful when you are asked to add Darcas Assurance. Used or not they will not refund your money. I had issues called and I was told I lost all the money. These set of people are fraud with their sales and finance department. More

I sent them a message on cars. com, Dave reached out to really quick, he said Ted would call me shortly. Ted called me within a few minutes, & I asked him more pictures, he quickly com, Dave reached out to really quick, he said Ted would call me shortly. Ted called me within a few minutes, & I asked him more pictures, he quickly texted me pictures & I said I wanted it. Dave pulled the vehicle & held it for me , I flew in a few days later to buy it . Outstanding customer service, Dave used car manager & Ted the salesman are great. I flew in to buy the vehicle, they picked me up at the airport & the RX 350 was sitting there waiting me to drive home. We finished the paperwork & I was off loving this vehicle More

Chris was an excellent help & I appreciated his professionalism & assistance! I loved the experience there. professionalism & assistance! I loved the experience there. More