DARCARS Lexus of Englewood - Service Center

I have used Lexus of Englewood for 8 years, ever since I bought my car and was always helped by Mike Ramos. He's great. Always good advice, takes care of all problems andI can trust him. One time recently h bought my car and was always helped by Mike Ramos. He's great. Always good advice, takes care of all problems andI can trust him. One time recently he was not working when I brought my car in for servicing and Alfredo Carratala took care of me. He too was very good. I definitely recommend Lexus of Englewood. They are not cheap, but give wonderful service. More

I've bought new cars from this dealership and have been going to them for years for service. Ever since they opened up the large service facility, I have caught their service advisers being dishonest abou going to them for years for service. Ever since they opened up the large service facility, I have caught their service advisers being dishonest about the work that need to be done on several occasions. As someone else already pointed out, if they say you need new brakes, I highly recommend you get second opinion. Unless your brakes are baking screechy sound from wear-pin hitting disc, you have plenty of time to get second opinion. This is highly lucrative service for them as they will usually pressure you into cutting rotors. Several hundred dollars in labor charges alone to cut 4 rotors and change 4 pads, which can all be done in less than an hour. Also watch out for wheel alignment job that is not needed, as well as "suggested" spark plugs change at 60,000 miles as part of 60k service. Guys, just look at your Lexus service manual. Very few models require spark plugs change at 60k. More

I Only went to this dealer for maintenance for past 3 years. I always did what they advised. 5000 miles check ups followed by 200dollars more expensive 15000 miles check ups. Latest, they told me I need years. I always did what they advised. 5000 miles check ups followed by 200dollars more expensive 15000 miles check ups. Latest, they told me I need whole brakes changed, front and rear, costing about 1,300 dollars. I don't know why they didn't pick this up my earlier at the regular maintenance in September that I just did and paid 295 dollars. I usually trust dealers but I feel like they didn't do their parts of checking my car when they just charged 295 dollars for an oil change. Claiming I went to different place, ... no, for the last 3 years, this delaer is the only place I went for maintenances. If dealer is going to charge 295 dollars for oil change then they should have found out my brake problem and did more thorough job and should have let me know then. Not when I bring the car in because it has other problem and telling me I need to change whole brakes. My final advice is don't do extra service, apparently, they don't see the problems anyways until it's too late. Just do minimum oil change service at this dealer. Only 1 courteous and professional person who always has the most wonderful smile is Gracie. More

The service representatives are always friendly and courteous . I love Grace at the check out desk. She is always very cheerful and kind. She makes my experience very pleasurable. My only concern is th courteous . I love Grace at the check out desk. She is always very cheerful and kind. She makes my experience very pleasurable. My only concern is that the guys should pay closer attention to the amount of gas in the Loaner cars. Today the loaner paper said 1/2 tank of gas, when it actually had about 1/8 tank of gas. But overall I love my Lexus of Englewood service center. I will not take my SUV anywhere else , unless I'm on a trip and need work. More

The best people I have ever encountered. Mr. Arreola thru the years have proven his professionalism and care for the customers and Gracie has been a great pleasure to deal with her, always courteous and disc the years have proven his professionalism and care for the customers and Gracie has been a great pleasure to deal with her, always courteous and discreet. Thank you More

Both Michael and Gracie are the reason for my continued patronage. They are the pillars of Lexus of Englewood. Kudos to BOTH of them! I will keep coming back because of them. There professionalism, war patronage. They are the pillars of Lexus of Englewood. Kudos to BOTH of them! I will keep coming back because of them. There professionalism, warmth and caring makes Lexus of Englewood an outstanding dealership. More

Customer Service is fantastic. All of the employees are warm and inviting. Quality of work is great, I have no issues or complaints. Pricing is fair and I am comfortable with the facilities, they are cle warm and inviting. Quality of work is great, I have no issues or complaints. Pricing is fair and I am comfortable with the facilities, they are clean and neat. I truly enjoy my experiences at Lexus of Englewood. More

I have had my Lexus serviced at Englewood Lexus for 8 years and have been very happy. I deal with one service consultant who is very knowledgeable and professional, Peter Arriola. In all these years of years and have been very happy. I deal with one service consultant who is very knowledgeable and professional, Peter Arriola. In all these years of service only once or twice was there a minor problem after I got the car back and Peter brought the car right in to correct the problem. I will continue to have my car serviced by Lexus of Englewood. Also, when work is being done I receive a loaner at no cost and since I work and depend on my car, that is a very important issue for me. More

This would be my second time working with PEter for unfortunate reasons: While I love the work he does and his absolute dedication to the very best customer service, it is obviously not good you see Pe unfortunate reasons: While I love the work he does and his absolute dedication to the very best customer service, it is obviously not good you see Peter :-) This time, a NYC Yellow Cab met up with my rear quarter panel. To make a long story short, the car comes back from the shop looking as new as it did the first day I bought it. Once again, Peter makes the experience seem pleasurable, if that can be said of a collision. I would not think of taking my car anywhere else for service or body work! Thank you Peter and team at Lexus of Englewood. More

Lexus of Englewood service was very delightful Peter Paltraco the Collision Manger was awesome providing a high level of expertise and keeping me informed and at ease throughout the process that my vehi Paltraco the Collision Manger was awesome providing a high level of expertise and keeping me informed and at ease throughout the process that my vehicle was in great hands all turned out Perfect. I would also like to Thank Micheal Zearfus for all is help with all my service needs Lexus of Engelwood a great facility to take care of all your Lexus needs. Regards, Alesi More