DARCARS Lexus of Englewood - Service Center

Michael was very curteous and obliging. Fast checking in and fast pickup. I got an appointment immediately . Fast answer to my calls. Great service. Would recommend to all my friends and fast pickup. I got an appointment immediately . Fast answer to my calls. Great service. Would recommend to all my friends More

Michael Ramos has always been attentive to my needs. He returns calls promptly and handles all questions with ease. He is a pleasure to deal with. returns calls promptly and handles all questions with ease. He is a pleasure to deal with. More

This is my second Lexus ES from Lexus of Englewood and the service is superb! Hit a curb and caused a flat tire, (with my 94 yr old Mom in the car) and they dispatched someone to help within 30 minutes. the service is superb! Hit a curb and caused a flat tire, (with my 94 yr old Mom in the car) and they dispatched someone to help within 30 minutes. Great service. Also have had my car in for servicing twice and everyone there always goes the extra mile. 5 Star Dealership! More

Dear representatives , I take this moment with great satisfaction to let you know how pleased I am with the service I have received from your service crew, especially Mr. Peter Arriola. Mr Arriola is satisfaction to let you know how pleased I am with the service I have received from your service crew, especially Mr. Peter Arriola. Mr Arriola is very effient and very professional; he is always able and willing to walk the extra mile to please the client. You should be proud of this kind of person in your crew. Attentively, Juana Nunez. More

Peter Faltraco is very personable/professional and always such a pleasure to deal with. He has been my consultant before so I appreciate building the relationship with someone I know. My truck is always such a pleasure to deal with. He has been my consultant before so I appreciate building the relationship with someone I know. My truck is always serviced ahead of the time I ask for it to be completed and Peter always keeps in constant communication with me. More

Mike Ramos is the definition of excellent customer service. He has always exceeded our expectations. Mike is one of the main reasons we have continued to get our cars at Lexus of Englewood. Frank, service. He has always exceeded our expectations. Mike is one of the main reasons we have continued to get our cars at Lexus of Englewood. Frank, Carmine and Chris have all been wonderful to us. The entire team have made us loyal Lexus customers. We are constantly recommending the dealership to others Ken and Andi Simon More

Michael was very knowledgeable. I mentioned the warning lights/error messages displaying on my dash and he knew exactly what the problem was and that this particular issue was covered by the manufacturer, lights/error messages displaying on my dash and he knew exactly what the problem was and that this particular issue was covered by the manufacturer, even though my warranty had expired. Michael was notably calm and cool throughout my contacts with him, even though he was clearly very busy. I was given a choice in what loaner car I wanted and was offered refreshments. A great experience overall. More

The experience I had at Lexus of Englewood was a good one. It shows that all Lexus dealerships are not built the same. Great service department and great employees who work to make your experience amazin one. It shows that all Lexus dealerships are not built the same. Great service department and great employees who work to make your experience amazing. More

My service is always what is explained in advance. No surprises. All employees from valets to cashiers are very customer friendly. I like always having the same customer rep. Mike knows me and my car n surprises. All employees from valets to cashiers are very customer friendly. I like always having the same customer rep. Mike knows me and my car needs. I own my car and travel long distances alone. I trust the car will be at optimum performance level for me More

The moment you pull in to "The Service department" through the automatic doors, the staff at Lexus of Englewood are very professional and courteous. Michael Ramos, the service consulta department" through the automatic doors, the staff at Lexus of Englewood are very professional and courteous. Michael Ramos, the service consultant is very knowledgeable about the cars. He always listen patiently to the needs of his customers and returns the calls in a faster manner. He accommodates the needs of my car with my schedule and efficiently has my loaner ready to avoid interruption with my activities. Mike is a great access to the "Lexus Of Englewood" because with his attitude and excellent personality the customers will always come back. Grace, the receptionist at check out is so polite and always with a pleasant smile. It is a great pleasure to see her behind that desk taking care of all of us and no matter how gray the day is, like today, her smile brighten the whole receptionist when she ask you "how can she help you" and after she finish taken care of you she continues to wish you a safe trip home with a bigger brighten smile. Congratulation to Lexus of Englewood for having such a great team, I always recommend this dealer to my friends and speak highly about Mike Ramos and Grace More