DARCARS Lexus of Englewood - Service Center

Rx350 Most friendly service tech and receptionist very pleasant experance. Opened the service door when I arrived (25 miniutes early) and had loaner ready. Most friendly service tech and receptionist very pleasant experance. Opened the service door when I arrived (25 miniutes early) and had loaner ready. They make you feel important More

Excellent Was on vacation and hit a pothole blowing a front tire I was worried about having to drive it back to Rhode Island like that but thankfully my road ha Was on vacation and hit a pothole blowing a front tire I was worried about having to drive it back to Rhode Island like that but thankfully my road hazard insurance through Lexus financial had me covered dropped off the car they ordered my tire and picked her up later that afternoon. Thanks again for a speedy service and great staff More

Very professional They are prompt and seem to enjoy as respect to there job.All appts made on the same day always have been granted therefore making it convenient for m They are prompt and seem to enjoy as respect to there job.All appts made on the same day always have been granted therefore making it convenient for me. More

2500 miles Great service. Only hope it could be faster. My car set there after it was done my rep was busy with another customer. Not his fault Great service. Only hope it could be faster. My car set there after it was done my rep was busy with another customer. Not his fault More

5000 mike check up . My service rep, Peter Faltraco, always goes the extra mile to see that the service is thoroughly conducted. He got me in and out in about 1 hour. My service rep, Peter Faltraco, always goes the extra mile to see that the service is thoroughly conducted. He got me in and out in about 1 hour. More

Great love Lexus that’s why I buy Lexus. Best service everytime I go there. They are the best lexus of Englewood. When I have an issue they get it resolved with any problems. They are super Best service everytime I go there. They are the best lexus of Englewood. When I have an issue they get it resolved with any problems. They are super nice st lexus of Englewood the best. More

Front Tow Panel Front tow panel somehow fell out and was lost. Replaced without question and car returned fully washed and tires checked. In meantime, coffee and sa Front tow panel somehow fell out and was lost. Replaced without question and car returned fully washed and tires checked. In meantime, coffee and sandwiches were just what was needed. Polite and great service. More

Service and Information With the three cars I've dealt with in my lifetime, Joseph was the most patient, knowledgeable, and friendliest salesman/employee. He knows what he ta With the three cars I've dealt with in my lifetime, Joseph was the most patient, knowledgeable, and friendliest salesman/employee. He knows what he talks about, gives you the best options, gives his recommendations, and is very straight forward with you unlike other salesman out there! More

Damaged Multiple Parts of Vehicle During Service I recommend customers to stay away from this service department. They have incompetent mechanics that will most likely damage your vehicle. This was t I recommend customers to stay away from this service department. They have incompetent mechanics that will most likely damage your vehicle. This was the case for me and several other reviewers here with the same exact issue as well. I had brought in my car for service and when picking up the car after service, noticed that the mechanic damaged at least four areas of the car. They were pretty visible too. The service manager took a look and resorted to pin the damages on me stating they had pictures from the drop-off inspection. After reviewing the pictures together, he claimed the pictures were too fuzzy, but can see damages a little bit so it was my fault. So they refused my request for replacement of the parts. I had reported to BBB and Lexus headquarters but they did nothing. Stay away from this place. Drive a little further down to Prestige Lexus. Never had a problem with them. More