DARCARS Lexus of Englewood - Service Center

Promptly serviced the vehicle There was a slight mix up on the scheduled appointmentt time but the my vehicle was promptly serviced upon my arrival. Vehicle was ready in an hour. There was a slight mix up on the scheduled appointmentt time but the my vehicle was promptly serviced upon my arrival. Vehicle was ready in an hour. More

Outstanding I was greeted by staff as soon. As I walked into the reception area. Everyone was very helpful including the young ladies at the reception desk I was greeted by staff as soon. As I walked into the reception area. Everyone was very helpful including the young ladies at the reception desk More

Excellent customer service experience Excellent customer service experience. Way better than the ones in Manhattan or Queens. The employees here are friendly professional and you don't fee Excellent customer service experience. Way better than the ones in Manhattan or Queens. The employees here are friendly professional and you don't feel pressure into buying anything which I really appreciated. Thumbs up for Lexus of Englewood very pleasant environment always a pleasure coming to this location. More

amazing Lexus service I always trust Lexus Englewood Service Center.. they always get the job done! Thanks Rey and the rest of the staff! as always you guys can always be t I always trust Lexus Englewood Service Center.. they always get the job done! Thanks Rey and the rest of the staff! as always you guys can always be trusted with my Lexus! More

Trustworthy Dealer Went for an oil change on Saturday. Looks like the oil nut was broken and they didn't have the part to replace. I had to travel for my work and no one Went for an oil change on Saturday. Looks like the oil nut was broken and they didn't have the part to replace. I had to travel for my work and no one would be in NJ to pick up my car. Dan quickly took a decision and handed me a loaner car and asked me to leave the loaner car in my apt complex and travel to my work. Once the car was rectified they drove my car to my place and took back their loaner car without any hassles to me. I really appreciate their work ethics. This is the first time Dan was assigned to work with me as my regular advisor Joel was on leave. Thanks to Dan for his great support . My regular service advisor is Joel and he too is a gem of a guy. Bobby Giordano and the then manager Michael Ramos hand picked this young lad and he has proved his mettle. He is very energetic and helpful Last but not the least Bobby the big man is a very cheerful and helpful Manager of this facility. He slips into the shoes of customers and helps everyone. Thanks to all other support staff members at the reception who greet the customers with care Thanks to Lexus of Englewood for their great support. Cheers Ram Vadrevu More

Pinnacle of service For years I've been to all the too dealerships for new and pre owned Lexus cars. Seriously the service of Englewood Lexus is the pinnacle of luxury s For years I've been to all the too dealerships for new and pre owned Lexus cars. Seriously the service of Englewood Lexus is the pinnacle of luxury service. Immediate response and turnaround of the car and loaner car if it takes a little longer. Follow up care and personalized service is unheard of in today's market. A few of these managers deserve extra kudos. Peter Faltraco and Joel (sorry I forget his last name) are the best in the biz! Ask for them specifically... More

Employees The workers are very professional and pleasant, they are always respectful and respond to your questions and queries in a timely fashion..the best ser The workers are very professional and pleasant, they are always respectful and respond to your questions and queries in a timely fashion..the best service so far More

New car first service I bought the car in for it's first service. It was fast, easy and simple. I was out of the dealership in less than and hour, got a good cup of coffee I bought the car in for it's first service. It was fast, easy and simple. I was out of the dealership in less than and hour, got a good cup of coffee and they even washed the car for me. I would not hesitate recommending this dealership to anyone . More

The best dealership in 50 states!! Chris was amazing to deal with. He made all of our expectations true at the point of sale. John Lee was the most professional associate that was ass Chris was amazing to deal with. He made all of our expectations true at the point of sale. John Lee was the most professional associate that was assigned to us. The staff as a whole was as impeccable as their product. I would recommend this experience to anyone More