DARCARS Lexus of Englewood - Service Center

Very professional They are prompt and seem to enjoy as respect to there job.All appts made on the same day always have been granted therefore making it convenient for m They are prompt and seem to enjoy as respect to there job.All appts made on the same day always have been granted therefore making it convenient for me. More

Timely response to all my questions and pleasant and proffes Just an overall pleasant experience I don’t have 25 words to say pleasant. But to say that the service was very well handled and I was informed of the Just an overall pleasant experience I don’t have 25 words to say pleasant. But to say that the service was very well handled and I was informed of the wait time More

Great job on insurance claim The body shop completed our insurance claim promptly, fixed features (bumper sensor) we didn’t even know we had, the vehicles headlights even worked b The body shop completed our insurance claim promptly, fixed features (bumper sensor) we didn’t even know we had, the vehicles headlights even worked better. Most of all they kept the total amount due the exact amount of the insurance claim. More

10000 mile service Service dept stuck to schedule and I was out in the allotted time. Car was washed and snow fell from roof of service center. Without my asking they ap Service dept stuck to schedule and I was out in the allotted time. Car was washed and snow fell from roof of service center. Without my asking they apologized for inconvenience and rewaahed the car More

Quick and easy Went to service for an issue. It was resolved and didn’t take forever. Service consultant explained everything that was needed to be done. Definitely Went to service for an issue. It was resolved and didn’t take forever. Service consultant explained everything that was needed to be done. Definitely will be coming back. More

Annoying First, I asked loaner but they refused to provide saying that my 10,000 miles maintenance would be done within an hour. I did understand, but it took First, I asked loaner but they refused to provide saying that my 10,000 miles maintenance would be done within an hour. I did understand, but it took 3 hours to be done. The reason was that the Service Consultant confused my NAME with other customer and handed over me other customer's car key not mine. Then it took another 30 minutes to find my car key and my car. If he would say to me "I am sorry" first, I could understand. But he kept on saying that this wasn't his fault and he blamed his co worker who made mistake. But I was talking to him as Service consultant not his co worker and he should have responsibility to check my car was correctly registered and handled properly. That was really annoying experience ever in Englewood Lexus Service center. I will lease my car in other lexus dealer once my current term expires.!!! He didn't give me the paper after my service was done. Normally I received paper work but this time, he didn't provide me anything. So I can't remember his name! More

5000 mike check up . My service rep, Peter Faltraco, always goes the extra mile to see that the service is thoroughly conducted. He got me in and out in about 1 hour. My service rep, Peter Faltraco, always goes the extra mile to see that the service is thoroughly conducted. He got me in and out in about 1 hour. More

Great love Lexus that’s why I buy Lexus. Best service everytime I go there. They are the best lexus of Englewood. When I have an issue they get it resolved with any problems. They are super Best service everytime I go there. They are the best lexus of Englewood. When I have an issue they get it resolved with any problems. They are super nice st lexus of Englewood the best. More

Tire replacement COVERAGE pay all expense but loaner car was terrible. Smokers ruin car air terribly disgusting. A headache all day! Technician took my driver side COVERAGE pay all expense but loaner car was terrible. Smokers ruin car air terribly disgusting. A headache all day! Technician took my driver side rubber mat. And dirty footprints. Lexus technicians should be trained well. BASIC! More

Recent visit. Lexus of Englewood delivers an excellent service every time I bring my car there. Everyone is knowledgeable, kind and attentive. My car was completed Lexus of Englewood delivers an excellent service every time I bring my car there. Everyone is knowledgeable, kind and attentive. My car was completed quicker than promised. Thank you! More