DARCARS Lexus of Englewood - Service Center
Englewood, NJ
759 Reviews of DARCARS Lexus of Englewood - Service Center
Good experience...not exceptional but good The amenities in the waiting area were not as good as previous visits. The service consultant and service to my car were very good yesterday The amenities in the waiting area were not as good as previous visits. The service consultant and service to my car were very good yesterday More
Pleasure visiting Lexus of Englewood I recently had my Lexus ES 350 serviced at Lexus of Englewood. From the time I entered to the return of my car I was treated very nicely. The service I recently had my Lexus ES 350 serviced at Lexus of Englewood. From the time I entered to the return of my car I was treated very nicely. The service advisor Joel Verigutte is very knowledgeable and friendly at the same time. All members of the staff greet you verbally or with a smile. In sales, I hear from Bobby Rodriguez who always advises me of the possibility of upgrading if I choose. Never pushy. It’s a pleasure dealing with Lexus of Englewood. More
very happy extremely satisfied with the service represenative and the wait area . The lounge was very clean and had many things available like coffee tea water extremely satisfied with the service represenative and the wait area . The lounge was very clean and had many things available like coffee tea water and snacks More
Amazing I schedule my appointment ( very easy process ) with a short time they give me an appointment for the same day. Joel my service advisor explains to m I schedule my appointment ( very easy process ) with a short time they give me an appointment for the same day. Joel my service advisor explains to me what my vehicle need it and he give me options on what to do first ( it was a large service) the staff is very courteous (Yoselin was very helpful), I will be returning to Lexus of Englewood. More
Maintenance service Completely satisfied with the service received during my visit for maintenance. The staff was very helpful and tried to look after my best interest an Completely satisfied with the service received during my visit for maintenance. The staff was very helpful and tried to look after my best interest and not that of the dealership. More
Excellent customer service experience Excellent customer service experience. Way better than the ones in Manhattan or Queens. The employees here are friendly professional and you don't fee Excellent customer service experience. Way better than the ones in Manhattan or Queens. The employees here are friendly professional and you don't feel pressure into buying anything which I really appreciated. Thumbs up for Lexus of Englewood very pleasant environment always a pleasure coming to this location. More
Outstanding I was greeted by staff as soon. As I walked into the reception area. Everyone was very helpful including the young ladies at the reception desk I was greeted by staff as soon. As I walked into the reception area. Everyone was very helpful including the young ladies at the reception desk More
Very slow service fo an oil change. It took over 3 hours for the oil change to be completed. I’ve never had a lexus service take so much longer than I was told. fo an oil change. It took over 3 hours for the oil change to be completed. I’ve never had a lexus service take so much longer than I was told. More
Promptly serviced the vehicle There was a slight mix up on the scheduled appointmentt time but the my vehicle was promptly serviced upon my arrival. Vehicle was ready in an hour. There was a slight mix up on the scheduled appointmentt time but the my vehicle was promptly serviced upon my arrival. Vehicle was ready in an hour. More
VERY PROFESSIONAL STAFF I LIKED THE ATMOSPHERE OF LEXUS SERVICE.THEY ARE VERY PROFESSIONAL.WHEN I MOVE TO NJ I WILL LEASE FROM THERE .THANK YOU FOR GOOD SERVICE I LIKED THE ATMOSPHERE OF LEXUS SERVICE.THEY ARE VERY PROFESSIONAL.WHEN I MOVE TO NJ I WILL LEASE FROM THERE .THANK YOU FOR GOOD SERVICE More