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DARCARS Lexus of Englewood - Service Center
Englewood, NJ
742 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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742 Reviews of DARCARS Lexus of Englewood - Service Center
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April 02, 2018
Excellent and very attentive to the needs of a customer. The service was great. I was welcomed by the staff immediately upon entering the facilities. Everyone were courteous and friendly. It was my routine m The service was great. I was welcomed by the staff immediately upon entering the facilities. Everyone were courteous and friendly. It was my routine maintenance visit and I left satisfied with a delivery of a superb service. Thank you. More
by ELLA.KISELYUK
Verified CustomerEmployees Worked With
Joe Kandil
April 02, 2018
small dent repair Wonderful sales group and service team. We bought two new Lexus SUV's within 2 months, both at Englewood. We would highly recommend the Administration Wonderful sales group and service team. We bought two new Lexus SUV's within 2 months, both at Englewood. We would highly recommend the Administration Director Chris Vasallo and his salesman Nenad Djurasevic. They are an outstanding team to work with. Thank you for a great experience with both our cars! More
by Richard 2 New Lexus'
Employees Worked With
Chris Vasallo, Simone Morejon, Nenad Djurasevic
April 02, 2018
Everything was good The service representative are very polite.I would recommend anyone to this service center.they always fix the problem the first time around, will alw The service representative are very polite.I would recommend anyone to this service center.they always fix the problem the first time around, will always take my car there for service. More
by MEGATONE14
Employees Worked With
George
March 30, 2018
Service with Smiles! From the moment I pull in, the service gentleman greets me, PLEASANTLY. Dan is expecting me, briefly mentions the plan of service and then I relax in From the moment I pull in, the service gentleman greets me, PLEASANTLY. Dan is expecting me, briefly mentions the plan of service and then I relax in comfortable chairs and peaceful atmosphere. Another gentleman (sitting in Julian’s old office) who I recognize but don’t know his name, CHECKS ON ME, TOO. And, he knows my name. Coffee, water, popcorn at my disposal, it is a place I look forward to going! Very nice young lady at the reception desk, all help to make my experience simple and pleasant. In Good Hands! More
by GABEL30
Employees Worked With
March 29, 2018
Professionalism The service center is always prompt and professional and does an excellent job. I have never had an issue when brining my car for service. The service center is always prompt and professional and does an excellent job. I have never had an issue when brining my car for service. More
by PRISCOE
Employees Worked With
Dan Phillips
March 29, 2018
Steven Tedescu was amazing He was great in terms of making sure my concerns and needs were met! He went above and beyond with picking me up and exchanging my car when I couldn’t He was great in terms of making sure my concerns and needs were met! He went above and beyond with picking me up and exchanging my car when I couldn’t drive back to Lexus for the pick up! He simply exceeded all my expectations! More
by CONNI3
Employees Worked With
Steve. Tedescu
March 29, 2018
CONSISTENTLY GREAT SERVICE I have always been helped by Peter Faltraco, who, for the past 16 years has always provided me with outstanding service. This time he outdid himself b I have always been helped by Peter Faltraco, who, for the past 16 years has always provided me with outstanding service. This time he outdid himself by having my car dropped off at my office. This saved me a trip back to the service center the following day. More
by DOCBEN
Employees Worked With
Peter Faltraco
March 29, 2018
Very professional, and exceptional customer service My experience with lexus of Englewood service is always a pleasure. DAN PHILLIPS is excellent with customer service is one of the main reason why I ke My experience with lexus of Englewood service is always a pleasure. DAN PHILLIPS is excellent with customer service is one of the main reason why I keep coming back More
by HYUN91489
Employees Worked With
Dan Phillips
March 29, 2018
Efficient and Pleasant Experience Brought my car in at 7:20 am. Service rep spoke with me within 10 minutes. I explained my issues and told him I was going to wait. After about an h Brought my car in at 7:20 am. Service rep spoke with me within 10 minutes. I explained my issues and told him I was going to wait. After about an hour I had a complete diagnostic. 2 hours later everything was repaired, car washed and I was on my way to work. Sat in the cubby with a cup of coffee and worked while I waited. Flawless experience and visit. More
by SUSANMF818
Employees Worked With
Peter Faltraco
March 29, 2018
"Simply The Best" The Service Center operates like a well oiled machine. I experienced nothing but Great service here at Lexus of Englewood. I highly recommend there se The Service Center operates like a well oiled machine. I experienced nothing but Great service here at Lexus of Englewood. I highly recommend there service and sales department. More
by GILJ5
Employees Worked With
