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DARCARS Lexus of Englewood - Service Center
Englewood, NJ
742 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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742 Reviews of DARCARS Lexus of Englewood - Service Center
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April 17, 2018
Expensive, but they know what they're doing In contrast to MANY prior visits, I was quickly written up when I dropped off the car; quickly given a loaner; and quickly given my car after paying. In contrast to MANY prior visits, I was quickly written up when I dropped off the car; quickly given a loaner; and quickly given my car after paying. The service on Lexus vehicles is VERY expensive: I've sometimes had the same work done by a local mechanic at a fraction of the price. But whatever they do, I have never had a problem with a Lexus for some 16 years with 5 vehicles. More
by John Doe
Verified CustomerEmployees Worked With
Didn't get their names
April 17, 2018
Nice Job! Service was done very quickly and they even gave me a ride to work and delivered the car to me when the service was completed. Service was done very quickly and they even gave me a ride to work and delivered the car to me when the service was completed. More
by yehudakohn
Employees Worked With
Chris Vasallo, Chris Lee
April 17, 2018
Outstanding Service Fantastic job for a scheduled service. They said it took to long so the service was FREE. Good job guys keep up the good work. Fantastic job for a scheduled service. They said it took to long so the service was FREE. Good job guys keep up the good work. More
by KKILLOUGH530
Employees Worked With
Michael Stella
April 17, 2018
Great job They do a great job taking care of your car and making you comfortable. The front desk was especially helpful. Also good coffee and snacks. They do a great job taking care of your car and making you comfortable. The front desk was especially helpful. Also good coffee and snacks. More
by PFMOREHOUSE
Employees Worked With
Peter in service
April 17, 2018
10,000 mile service Everything went smoothly. The driver was here on time even though the weather was very bad. I commend him! The car was back to our home by 2 pm. We w Everything went smoothly. The driver was here on time even though the weather was very bad. I commend him! The car was back to our home by 2 pm. We will definitely continue to use Lexus of Englewood. More
by KJP87
Employees Worked With
I don't know the names
April 17, 2018
Great service even on Sunday! Dan and Tara were amazing. Turn time was about an hour. Definitely would recommend Dan as point of contact for service. Overall fantastic experience o Dan and Tara were amazing. Turn time was about an hour. Definitely would recommend Dan as point of contact for service. Overall fantastic experience on my visit. More
by TIKICHERRY2004
Employees Worked With
Dan and Tara
April 17, 2018
My complimentary 5,000 miles service It was an efficient and courteous service! I brought in my car first thing in the morning (7 am), and they were ready for it. It was an efficient and courteous service! I brought in my car first thing in the morning (7 am), and they were ready for it. More
by EJY0303
Employees Worked With
don't remember names
April 16, 2018
Really bad service Brusque, unhelpful and long delays. Put me off ever buying a Lexus again. I really expected Lexus to go the extra mile, my experience was extremely NO Brusque, unhelpful and long delays. Put me off ever buying a Lexus again. I really expected Lexus to go the extra mile, my experience was extremely NOT stellar!!! More
by Disappointed
Employees Worked With
Not sure only the lady at front desk was warm, kind and helpful, the rest... Meh
April 16, 2018
This service was excellent I like the patients and listening process that Lexus gives me it is a very good car service and looking forward to having more. I will gladly recommen I like the patients and listening process that Lexus gives me it is a very good car service and looking forward to having more. I will gladly recommend this to friends and family because I know that they will like this type of service as well. More
by cerrone6
Employees Worked With
Juan Ospina, Frank Corallo
April 13, 2018
Consistently Great Service I have experienced nothing but friendly, professional service from the employees from drop off to pick up whether you go in for an oil change or a maj I have experienced nothing but friendly, professional service from the employees from drop off to pick up whether you go in for an oil change or a major repair! More
by LADYBLU160
Employees Worked With
Dan - service consultant
