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DARCARS Lexus of Englewood - Service Center

Englewood, NJ

4.6
742 Reviews

742 Reviews of DARCARS Lexus of Englewood - Service Center

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April 25, 2018

Great friendly service. Came in without an appointment. Was taken care of immediately. Provide me with an update of the progress. Car was washed before returning it to me. E More

by ANAMERCY1
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ray
Aug 17, 2018 -

DARCARS Lexus of Englewood responded

Thank you so much for this great review! We're glad you had a pleasant service appointment, and we hope to see you next time! Respectfully, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

April 24, 2018

Great Experience Really nice maintenance job! Glad to work with JOEL VERIGUETE! Did my maintenance four times so far, he always did good jobs and easy to work with. Hi More

by Frankie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JOEL VERIGUETE
Aug 17, 2018 -

DARCARS Lexus of Englewood responded

Frankie, we're glad that you always leave our dealership satisfied with our work! I’ll share your comments with Joel and we look forward to working with you again down the road. Respectfully, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

April 24, 2018

First service on the new car Getting my car serviced from Lexus of Englewood was a pleasurable experience. The service manager who took care of my information was very polite and More

by KCOLE426
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Frank Corallo
Aug 17, 2018 -

DARCARS Lexus of Englewood responded

Thank you for writing such a great review about our dealership! We appreciate the feedback and are pleased that your service experience was so positive. We look forward to seeing you again. Respectfully, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

April 23, 2018

Great service everyting was awesome from start to end quick anf easy. nice refreshment. Just the car wash was not that good but it wasn't even bad. More

by Syedakbar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Corallo
Aug 17, 2018 -

DARCARS Lexus of Englewood responded

We appreciate you taking the time to let others know about your awesome experience! We value your business and look forward to working with you again! Respectfully, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

April 23, 2018

Scheduled service Excellent response by staff, quick and fairly priced service and parts. Clean and spacious waiting area with several amenities available, and vehicle More

by FERDYS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service consultant and professional staff.
Aug 17, 2018 -

DARCARS Lexus of Englewood responded

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their stay at our dealership. Respectfully, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

April 22, 2018

Pleasant Expirience Very professional and friendly at the same time to help lease my new car. Very satisfied with my new Lexus so far and can't wait to lease another car More

by KANG.DAVE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Bang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2018 -

DARCARS Lexus of Englewood responded

Thank you for taking the time to write us a great review, Dave. I’m thrilled to hear that you had such a great leasing experience with us. I’ll definitely share your comments with Danny, and we look forward to working with you again down the road. Respectfully, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

April 18, 2018

Great job servicing the car Great experience- the car was picked up in Manhattan at my garage, serviced and returned spotlessly clean and with gas in the tank. What a great comp More

by HIRSHEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Stella
Apr 20, 2018 -

DARCARS Lexus of Englewood responded

Hi Hirshel, thank you for the 5-star review. I’m happy to hear about your great service experience. Here at Lexus of Englewood, we strive to provide the best service for our customers. Have a great week! Sincerely, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

April 18, 2018

Excellent Best service center ever I have visited excellent quality and knowledgeable personal they treated me like im the only client there I would recommend More

by BEKDAS57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Bang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carmine Demaio
Apr 20, 2018 -

DARCARS Lexus of Englewood responded

Thank you for sharing your feedback! I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything else we can do for you please feel free to pay us another visit. Take care! Sincerely, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

April 18, 2018

Excellent attention Excellent job great service Peter explained everything to me very carefully I’m ver happy with the service definitely I’ll recommend you guys .. l More

by ISEL310
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter service advisor
Apr 20, 2018 -

DARCARS Lexus of Englewood responded

I’m delighted you received such great service from Peter and our team. If you're ever in need of more help, please let us know! Sincerely, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

April 17, 2018

Very friendly staff and excellent service! The staff are very friendly and helpful. I don't remember the staff names, but each of them are nice and professional and can't complain with any of t More

by HTOOS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Can't remember
Aug 17, 2018 -

DARCARS Lexus of Englewood responded

Thank you for taking the time to write this review. I’m glad to hear that our staff was friendly and helpful! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Respectfully, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

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