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DARCARS Lexus of Englewood - Service Center

Englewood, NJ

4.6
742 Reviews

742 Reviews of DARCARS Lexus of Englewood - Service Center

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May 14, 2018

Focused on time service Professional, prompt and executed as promised. Consistent with prior experience. Englewood is a top notch dealership delivering a great sales and serv More

by Dpatern@aol.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dick Shore
May 15, 2018 -

DARCARS Lexus of Englewood responded

We appreciate your kind words. Thank you for leaving us such excellent reviews on both our sales and service departments! Be well, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

May 14, 2018

All Went Well! I brought my 2005 Lexus in for its regular maintenance. The car is great - that's why I've kept it so long. Service was excellent as usual. All attend More

by LEXUSLUCY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Bang
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2018 -

DARCARS Lexus of Englewood responded

I’m glad to hear that your service visit went so well. It's always great to hear from our customers and we appreciate you taking the time to give us feedback. Thank you for choosing Lexus of Englewood for your vehicle needs. Be well, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

May 14, 2018

Great service department Always know that my car will be properly handled and nothing is done that doesnt need doing . Service reps are always the best especially Peter More

by footfix
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carmine Demaio
May 15, 2018 -

DARCARS Lexus of Englewood responded

We appreciate your wonderful comments about the entire service team. I will be sure to pass along your kind words to Peter. Thank you for continually choosing Lexus of Englewood for your vehicle needs. Be well, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

May 14, 2018

Excellent Service They are very professional and excellent service all the time.. The service center are awesome and ensure customer satisfaction . Joel and Jorge are g More

by j48velasquez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joel and Jorge at service
May 15, 2018 -

DARCARS Lexus of Englewood responded

Thank you so much for your excellent review. As a team, we are committed to quality service and I’m happy that Joel and Jorge were able to show you that. Thank you for your commitment and we hope to see you soon. Be well, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

May 14, 2018

Lexus of Englewood NJ. Excellent repair shop This location is beautiful. My wife and I enjoying the location whenever we bring her for regular maintenance. I notice that the shop cut down on thei More

by KUNLEQ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George
May 15, 2018 -

DARCARS Lexus of Englewood responded

Thank you for continually choosing Lexus of Englewood for your vehicles’ service needs. We hope to provide you with the same excellent service for many years to come. Be well, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

May 13, 2018

Fast, Efficient, Effective Service was fast, efficient, and hassle free. Joel from service did a great job ensuring satisfaction and making sure the vehicle was serviced properl More

by George
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel Veriguete
May 15, 2018 -

DARCARS Lexus of Englewood responded

Thank you so much for this great review, George! I’m glad Joel and our team provided you with fast, efficient, and pressure-free vehicle service. If you have any further needs, do not hesitate to come back in for a visit! Be well, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

May 10, 2018

Very good experience Everything went very smooth No problems. Joel was quite Courteous and respectful. Breakfast and lunch selection were very fresh and tasty . All in al More

by BECKYFRANKS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sorry but I didn’t get any other employees names just Joel
Jul 12, 2018 -

DARCARS Lexus of Englewood responded

Becky, thank you for taking the time to review your experience with us. I am very pleased to hear that Joel made your service experience pleasant. If there is anything else we can do for you please don't hesitate to contact us! Best, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

May 10, 2018

Excellent service Quick and attentive service. Personable staff with welcoming attitudes. Service consultant made sure that all services due to be performed were perfo More

by CHRIS91281
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Phillips
Jul 12, 2018 -

DARCARS Lexus of Englewood responded

Thank you for reviewing your service experience, Chris. It is our goal to provide every one of our customers with the kind of excellent service you described and we're glad we achieved that. If there is anything more that we can do please come back and see us again. Best, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

May 10, 2018

excellent service Service department person Joel did very good job for my first 5,000 miles car service. Sorry but I didn’t get any other employees names just Joel. More

by DAVID.Y.CHEN78
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Stephen Ham
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2018 -

DARCARS Lexus of Englewood responded

Thanks for your outstanding review, David! Love to hear that Joel is doing a great job. We strive to provide excellent service, and I’m glad that this was the case for you! Please let us know if there's anything else we can do for you. Be well, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

May 10, 2018

Doing the right thing My new IS 300 air conditioning was not charged from the factory. All of this was accomplished in 24 hours. I called the dealer they delivered a loa More

by Curb
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jorge Robin
May 15, 2018 -

DARCARS Lexus of Englewood responded

Hello and thank you for your feedback. I’m very happy to hear that your experience was nothing short of exceptional. Our staff and customers are very important to us and we want to be able to provide them with the kind of service they deserve. Come and see us again! Be well, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

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