DARCARS Lexus of Englewood - Service Center
Englewood, NJ
742 Reviews of DARCARS Lexus of Englewood - Service Center
Accommodating and efficient. Called to make an appointment for service- my air conditioner was blowing hot air. I was told to bring my car and a service car would be provided. The Called to make an appointment for service- my air conditioner was blowing hot air. I was told to bring my car and a service car would be provided. The service was completed the afternoon of the same day. Superb customer service. More
A lot friendlier than Park Ave BMW service. Peter Faltraco handled my recall situation. We had a very friendly and informative conversation, not just about the recall, but the overall condition Peter Faltraco handled my recall situation. We had a very friendly and informative conversation, not just about the recall, but the overall condition of my car. His attention to detail, corrected a few data entry errors. Unfortunately, I don't remember her name, but the young lady behind the reception desk was a joy to talk with. Great smile and personality "early" in the morning. Her intricate hair braids were quite unique. More
The team there is always professional-accommodating- Everyone in the service department is always very knowledgeable, professional and willing to provide expert assistance. The loaner service is always g Everyone in the service department is always very knowledgeable, professional and willing to provide expert assistance. The loaner service is always greatly appreciated. Thank you. More
Great very clean and relax and employee are very friendly, service is very efficient , we feel like home , will revisit for next service. lunch and water very clean and relax and employee are very friendly, service is very efficient , we feel like home , will revisit for next service. lunch and water is great idea while waiting More
Regular Check up Service is pretty good, kind and considerable care. I would recommend to other one! I like they have some complements for visitors. Love to visit agai Service is pretty good, kind and considerable care. I would recommend to other one! I like they have some complements for visitors. Love to visit again More
Always a pleasant experience. I always enjoy coming to this facility. My service consultant is always helpful. If there is anything wrong with my vehicle, he explains to me the b I always enjoy coming to this facility. My service consultant is always helpful. If there is anything wrong with my vehicle, he explains to me the benefits of having the extreme service. More
Fabulous!! For as much as I could tell, the work seemed good. The car looks like a new car when I picked it up. And everybody is so nice! For as much as I could tell, the work seemed good. The car looks like a new car when I picked it up. And everybody is so nice! More
Will be a loyal cuyin Englewood I was very pleased with everyone will certainly only shop for my Lexus in Englewood I. everyone is professional and very accommodating I would reco I was very pleased with everyone will certainly only shop for my Lexus in Englewood I. everyone is professional and very accommodating I would recommend the dealship to a friend More
Service of my RX350 The guys at the entrance to the service are were very polite and professional. The young man who took the information was wonderful. The car was ready The guys at the entrance to the service are were very polite and professional. The young man who took the information was wonderful. The car was ready before they said it would be ready. All in all, it was an excellent experience. More
Horrible service center Never bring your car or money here this dealership absolutely sucks from sales to service, I baught a car here 2 years ago and was promised by the sal Never bring your car or money here this dealership absolutely sucks from sales to service, I baught a car here 2 years ago and was promised by the sales manager a complete change of all bended rims with purchase of tire and wheel warranty ($1500) they never honored it. Damaged my car in there shop and took 2 weeks to fix the blemishes. Peter delfraco service advisor is very rude and unprofessional, i braught my car in for servicing because my tire was leaking air (still under warranty). Peter said he will not change my tire even though i have the tire and wheel platinum package, He tells me he will not because the tire thred is too low i told him i want to see the proof that my tire count is too low for them to change, he replya “ i dont give a xxxx about your tire thread im not replacing your tire with a new one, bring in my loaner otherwise i will charge you $75” and hangs up, What a xxxxxxx please whatever you do STAY aWAY FROM THIS PLACE!!! More