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DARCARS Lexus of Englewood - Service Center

Englewood, NJ

4.6
742 Reviews

742 Reviews of DARCARS Lexus of Englewood - Service Center

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May 28, 2018

Accommodating and efficient. Called to make an appointment for service- my air conditioner was blowing hot air. I was told to bring my car and a service car would be provided. The More

by RSTRICK39
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel Veriguete, Service Consulant
Jun 29, 2018 -

DARCARS Lexus of Englewood responded

Thank you for leaving us your review. I am happy to hear that you were pleased with the service you received from us. If there is anything more that we can do please come back and see us again. Take care! Sincerely, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

May 26, 2018

A lot friendlier than Park Ave BMW service. Peter Faltraco handled my recall situation. We had a very friendly and informative conversation, not just about the recall, but the overall condition More

by GWH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Faltraco.
Jun 29, 2018 -

DARCARS Lexus of Englewood responded

Taking the time to leave this review means a lot to us. A positive experience is what we strive for every day. Thank you for letting us know how your experience was, and please always feel free to reach out if you need anything! Sincerely, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

May 25, 2018

The team there is always professional-accommodating- Everyone in the service department is always very knowledgeable, professional and willing to provide expert assistance. The loaner service is always g More

by Harmax
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter and Dan-Service
Jun 29, 2018 -

DARCARS Lexus of Englewood responded

Thank you for your continued patronage and for leaving us this feedback. Our team works extremely hard to keep our customers coming back and it's a pleasure to hear we've succeeded. Please let us know if there's anything else we can do for you. Sincerely, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

May 25, 2018

Great very clean and relax and employee are very friendly, service is very efficient , we feel like home , will revisit for next service. lunch and water More

by DIANACHUK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carmine Demaio
Jun 29, 2018 -

DARCARS Lexus of Englewood responded

Thanks for leaving us this great review, Diana. I’m glad that you enjoyed our service! Let us know if you have any other questions or concerns about your vehicle. Sincerely, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

May 24, 2018

Regular Check up Service is pretty good, kind and considerable care. I would recommend to other one! I like they have some complements for visitors. Love to visit agai More

by CAMRIVER99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Santiago Caro
Jul 12, 2018 -

DARCARS Lexus of Englewood responded

We are very humbled by your kind words. Thank you for your very kind recommendation of our dealership. It was a pleasure to do business with you and we hope to see you again in the future! Best, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

May 24, 2018

Always a pleasant experience. I always enjoy coming to this facility. My service consultant is always helpful. If there is anything wrong with my vehicle, he explains to me the b More

by constance.scales
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan
Jul 12, 2018 -

DARCARS Lexus of Englewood responded

Thanks for leaving us this great review. We're glad that you enjoyed our service! Let us know if you have any other questions or concerns about your vehicle. Best, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

May 23, 2018

Fabulous!! For as much as I could tell, the work seemed good. The car looks like a new car when I picked it up. And everybody is so nice! More

by DOC147
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Kandil
Jul 12, 2018 -

DARCARS Lexus of Englewood responded

Thank you so much for your review! We feel our service department is what makes Lexus of Englewood special, and reviews like yours help us to make sure that we're meeting the needs of our customers. Thank you again for the fantastic feedback and we look forward to seeing you for your next service appointment. Best, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

May 23, 2018

Will be a loyal cuyin Englewood I was very pleased with everyone will certainly only shop for my Lexus in Englewood I. everyone is professional and very accommodating I would reco More

by TT3934
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Vasallo
Jul 12, 2018 -

DARCARS Lexus of Englewood responded

Thank you for leaving us your review. I am happy to hear that you were pleased with the service you received from Lexus of Englewood. If there is anything more that we can do please come back and see us again. Take care! Best, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

May 22, 2018

Service of my RX350 The guys at the entrance to the service are were very polite and professional. The young man who took the information was wonderful. The car was ready More

by INFO59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The entire service group
May 23, 2018 -

DARCARS Lexus of Englewood responded

Thank you for taking the time to submit this awesome feedback. Hearing that you received "excellent service" from our team is always encouraging and reassures us of our commitment to our customers. We look forward to hopefully doing business with you again in the future. All the best, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

May 21, 2018

Horrible service center Never bring your car or money here this dealership absolutely sucks from sales to service, I baught a car here 2 years ago and was promised by the sal More

by GNYIS23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Juan Ospina
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