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DARCARS Lexus of Englewood - Service Center

Englewood, NJ

4.6
742 Reviews

742 Reviews of DARCARS Lexus of Englewood - Service Center

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May 31, 2018

Stupendous Service Every time i go in I get the best support Awesome service by Joel. He is so agile , he handles clients with great care and smile on his face . Eve More

by BOBVAD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel Veriguete, Bobby Giordano
Jun 01, 2018 -

DARCARS Lexus of Englewood responded

Thank you for sharing your experience with us, Bob! I’m very pleased that you receive excellent service for every visit. I’ll share your comments with Joel and to the rest of the team, and we look forward to seeing you at our dealership in the future. Sincerely, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

May 31, 2018

Great service! Great service area and waiting room. Technician was helpful. Appointment started and ended on time. Fully explained what service was completed and More

by LARRYHENRIQUES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jun 01, 2018 -

DARCARS Lexus of Englewood responded

Thank you for reviewing your service experience, Larry. It is our goal to provide every one of our customers with the kind of excellent service you described and we're glad we achieved that. If there is anything more that we can do please come back and see us again. Sincerely, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

May 31, 2018

Great service Everyone is very polite and make sure your taken care.Also when your car is done they let you know what was done to your car in detail......Oh great p More

by QDIDDY0456
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Kalachian, Juan Ospina, Santiago Caro, Rafael Gomez, Juan Cascardo
Jun 01, 2018 -

DARCARS Lexus of Englewood responded

Thank you for the kind words! We've put a lot of effort into raising our customer service levels, and we're happy that it shows. If we can help with anything in the future, please don't hesitate to visit us. Sincerely, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

May 30, 2018

Maintainers I visited it for the first time and I was very good at it. I was very friendly and well explained.very good! Thank you! More

by Mi lee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel Veriguete
Jun 03, 2018 -

DARCARS Lexus of Englewood responded

Thank you for leaving us your review. I am happy to hear that you were pleased with the service you received from Lexus of Englewood. If there is anything more that we can do please come back and see us again. Take care! Sincerely, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

May 30, 2018

Initial visit to transfer warranty and service. My visit was short but everyone I encountered was helpful and friendly. I was able to transfer over the service and warranty from the dealership that More

by VTORRES0719
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Can’t recall specific name
Jun 03, 2018 -

DARCARS Lexus of Englewood responded

Thank you for leaving us this great review! We always enjoy hearing from our customers. I am pleased to hear that our staff was helpful and friendly during your visit. We look forward to seeing you again in the future! Sincerely, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

May 30, 2018

Excellent service My daughter had a minor accident with her new car. Lexus of Englewood service dept was beyond accommodating. They took care of everything immediately. More

by robbieallie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Giordano, Maurice gargano
Jun 01, 2018 -

DARCARS Lexus of Englewood responded

Robbie, we really appreciate you taking the time to leave a review about your experience at our Auto Body Shop. Our team works hard day in and day out to provide the best results for our customers! I’ll be sure to share your feedback with Bobby and Maurice and if you have any questions about the work that was done please feel free to contact us. Sincerely, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

May 30, 2018

Outstanding Service and Hosptiality From the moment I pulled into the service center to the time they brought my car to the pick-up door the service was outstanding. Full 10,000 mile ser More

by SHINETIM82
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel Veriguete, Bobby Giordano
Jun 03, 2018 -

DARCARS Lexus of Englewood responded

Thank you for your feedback. I’m very happy to hear that your experience was nothing short of exceptional. Our staff and customers are very important to us and we want to be able to provide them with the kind of service they deserve. Come and see us again! Sincerely, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

May 29, 2018

Joel is great! He was friendly and made me feel like a VIP customer. I appreciated his warm smile and his knowledge of my vehicle. Thank you! See you in 5000 miles. More

by LEXUSowner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel in service
Jun 29, 2018 -

DARCARS Lexus of Englewood responded

Thank you for your kind words! Joel is a great asset and we appreciate him for giving you excellent level of customer service that you deserve! We look forward to working with you again down the road. Sincerely, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

May 29, 2018

Service Great experience, fast professional service, and waiting area is enjoyable. Employees were all friendly and helpful. From the time you arrive to t More

by LC0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Vasallo, Dick Shore
Jun 29, 2018 -

DARCARS Lexus of Englewood responded

Thanks for leaving us this great review. I’m glad that you enjoyed our service! Let us know if you have any other questions or concerns about your vehicle. Sincerely, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

May 28, 2018

Great work and friendly staff Everyone I encountered was professional and friendly. It was a quick process and the car came out great. The team was also very accommodating and prov More

by SSHOUKRY45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Worked with a gentleman named Steve but I don’t know the last name
Jun 29, 2018 -

DARCARS Lexus of Englewood responded

Thank you for writing such a great review about our dealership! We appreciate the feedback and are pleased that your service experience was so positive. We look forward to seeing you again. Sincerely, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

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