Back

DARCARS Lexus of Englewood - Service Center

Englewood, NJ

4.6
742 Reviews

742 Reviews of DARCARS Lexus of Englewood - Service Center

Sort by
June 07, 2018

Got in and out as anticipated. Easy visit. Never saw my service representative though. My car was detailed. It was done OK but some areas of the car were missed. Not too bad. Much b More

by DRSACKS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't recognize any of these names.
Jun 08, 2018 -

DARCARS Lexus of Englewood responded

Thank you for your feedback! We specialize in making things easy for our customers without the hassle. We certainly appreciate your business and look forward to working with you again in the future! Respectfully, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

June 07, 2018

Love this dealership Friendly and competent, what else you would desire? Pleasant facilities, coffee, tee, snacks, popcorn - you will not leave hungry, nor disappointed. I More

by PIVERBA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I do not remember the names - everyone is great!
Jun 08, 2018 -

DARCARS Lexus of Englewood responded

Thank you for taking the time to write this review. I’m very happy to hear that you enjoyed your visit here with us at Lexus of Englewood. We are driven to offer great customer care and we strive to provide the best service experience. Thank you again and we hope to see you again soon! Respectfully, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

June 06, 2018

A+ Service at Lexus of Englewood Very polite friendly service. Reasonable waiting time. Service consultant was very helpful and kept me apprised of my needs, and of the work in progr More

by MORGANDD1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Veriguette
Jun 08, 2018 -

DARCARS Lexus of Englewood responded

Thank you for reviewing your service experience. It is our goal to provide every one of our customers with the kind of excellent service you described and I’m glad we achieved that. If there is anything more that we can do please come back and see us again. Respectfully, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

June 06, 2018

Excellent I had really good time and they’re very kind I enjoy i pretty much satisfy there job definitely recommend this dealer and service I will tell my frien More

by Park6370
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Ham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Vasallo, Dick Shore, Vlada Grigoryeva, John Guarnieri, Joe Kandil, Kay Yoon, Becky Grant, Rafael Gomez, James Zaku
Jun 08, 2018 -

DARCARS Lexus of Englewood responded

We appreciate your review and recommendation so much. It's good to hear that you're so satisfied with your experience at Lexus of Englewood. If there's anything else we can do for you, just let us know. Respectfully, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

June 06, 2018

Found the problem ordered the part and install the parts Found the problem ordered the part and installed the part. Said it would take an hour it did and I was on my way without delay More

by ZEITZW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Faltraco
Jun 08, 2018 -

DARCARS Lexus of Englewood responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and I’m proud that this was received during your time spent with us. We look forward to working with you again down the road. Respectfully, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

June 05, 2018

Thanks Lexus Another great visit..thanks for making my maintenance appointments so easy and enjoyable!! Can’t wait for the next 5,000 miles !! Everyone is a pleas More

by ROSEY1008
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Vasallo
Jun 08, 2018 -

DARCARS Lexus of Englewood responded

Thank you for your kind words, Rosey. We're glad you had a pleasant service appointment, and we hope to see you next time! Respectfully, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

June 05, 2018

Excellent service and follow-up. Bobby Giordano was excellent with his follow-up and customer service. Peter was equally excellent with his follow-up and answering of questions. Tom More

by STEVENSTONE5077
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Giordano, Peter,
Jun 08, 2018 -

DARCARS Lexus of Englewood responded

Steven, I’m pleased to hear that you had an excellent experience with our team. We would like to sincerely thank you for your business and encourage you to stop by or give us a call with any questions that may arise. Respectfully, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

June 05, 2018

Great Service The Service Rep was Great. Very Professional and Knowledgeable to my Service Need. A pleasant Experience. And Fast Service. I would Definitely use thi More

by mrc17509
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Philips - Service Advisor
Jun 08, 2018 -

DARCARS Lexus of Englewood responded

Thank you for taking the time to review your experience with us. I am very pleased to hear that our staff made your service experience pleasant. Thank you again and hopefully, we get to see you again! Respectfully, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

June 05, 2018

Easy and professional Dan was very good to me and made sure everything went well. Friendly and professional. Service was fast and easy. Thank so much for all the help! More

by DANNYA2591
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jun 08, 2018 -

DARCARS Lexus of Englewood responded

Thank you for leaving us this great review. I am happy to hear that everything went well for you. I will pass your feedback along to Dan. Drive safely. Respectfully, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

June 05, 2018

Excellent Service was professional & pleasant Atmosphere was friendly Wait was minimal Associate, service advisor, Joel Veriquete was professional & quite More

by JOY112949
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Joel Veriquete
Jun 08, 2018 -

DARCARS Lexus of Englewood responded

Joy, I’m glad to see that our team, especially Joel, could take care of your vehicle needs! Let us know if we could do anything for you in the future! Respectfully, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

...
48
...