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DARCARS Lexus of Englewood - Service Center

Englewood, NJ

4.6
742 Reviews

742 Reviews of DARCARS Lexus of Englewood - Service Center

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June 22, 2018

Convenient and friendly. Always, meeting my expectations. Convenient, prompt and friendly. Always, meeting my expectations. Used to be a loyal customer of Mecerdez Banz, and no compelling needs to go back. More

by EPARKTHEBEST
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Ham
Jun 25, 2018 -

DARCARS Lexus of Englewood responded

Thank you for taking the time to leave this review. Our team strives to build long-term relationships by delivering amazing service to each of our guests. We appreciate your business and look forward to working with you again! Regards, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

June 22, 2018

Excellent Service This was a great exyfrom negatory end at service. My RX450H is great and I was treated great by all people in the service department. Thanks S More

by sgary23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge in service , Carmine Demaio
Jun 25, 2018 -

DARCARS Lexus of Englewood responded

We sincerely appreciate your feedback. Each employee is a valued member of the Lexus of Englewood team and we all strive to provide excellent service! We look forward to seeing you again in the future. Regards, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

June 21, 2018

Top notch service I had a very pleasant experience for my first complimentary oil change on my ES350. I was told it would take approximately 1 1/2 hours and it was done More

by JUDITH_A_JACKSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter faltraco svc. consultant, Carmine Demaio, Alton Howell, Simone Morejon
Jun 25, 2018 -

DARCARS Lexus of Englewood responded

Thank you so much for this great review, Judith! We strive to provide nothing but the best for our customers, and we are delighted to see that goal was accomplished during your visit. Please don't hesitate to reach out if you need any assistance in the future. Regards, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

June 21, 2018

Longer than anticipated Very pleasant atmosphere and accommodating personnel. I went to have a tire checked out and it to just about 2 hrs. I thought it was a little too lon More

by DENISE1712
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sorry don’t remember
Jun 25, 2018 -

DARCARS Lexus of Englewood responded

Denise, taking the time to leave this review means a lot to us. A positive experience is what we strive for every day. Thank you for letting us know how your experience was, and please always feel free to reach out if you need anything! Regards, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

June 21, 2018

Very good It was very good well done I was satisfied with it thank you and will continue using it and coming back thank you for the service More

by MGOSAL01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristin
Jun 25, 2018 -

DARCARS Lexus of Englewood responded

Thank you for leaving us your positive review. We appreciate all our staff and I am thrilled that they have taken care of you and accommodated your needs. We strive to keep our guests satisfied and I’m very happy to hear that this was achieved with you. We hope to see you back in again soon! Regards, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

June 20, 2018

Oil change Professionalism and friendliness is what I got. I was treated as a very important person, and they let me know exactly what was going on, thank you fo More

by INOA.LUIS
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Steve tedesco
Jun 21, 2018 -

DARCARS Lexus of Englewood responded

We're glad to hear that your service visit went so well. It's always great to hear from our customers and we appreciate you taking the time to give us feedback. Thank you for choosing Lexus of Englewood for your vehicle needs. Best regards, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

June 20, 2018

very good Peter expedited my time spent at the dealership He was courteous and made my experience pleasant I was very pleased with the service. I was able to More

by TARAQUIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter service representative
Jun 21, 2018 -

DARCARS Lexus of Englewood responded

Thank you for leaving us your review. I am happy to hear that you were pleased with the service you received from Peter. If there is anything more that we can do please come back and see us again. Take care! Best regards, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

June 20, 2018

Very good They are very nice and kind They are friendly too Next time I will go there againi I will recommend my friends and my family More

by HL41924
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Bang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2018 -

DARCARS Lexus of Englewood responded

We appreciate the kind words. Thanks for taking a few moments to share your experience! We look forward to seeing you again in the future! Best regards, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

June 19, 2018

One of the best They make you feel special, they always fix your car on time and make sure it is 100% before it leaves there. I enjoy the coffee and the bagels. A v More

by AFEIGENSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Only service people
Jun 20, 2018 -

DARCARS Lexus of Englewood responded

Thank for the positive feedback. We're very happy to hear that you enjoyed your visit here with us at Lexus of Englewood. We are driven to offer great customer care and we strive to provide the best service experience. Thank you again and we hope to see you again soon! All the best, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

June 19, 2018

Exceptional!! The service department is exceptional the service advisors ( and I’ve met with a few) are helpful and knowledgeable. The department is clean and comfo More

by JCRUZER60
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The service department as a whole!!
Jun 20, 2018 -

DARCARS Lexus of Englewood responded

Thank you for the positive review! We're glad you had a pleasant experience with our service department and appreciate you spreading the word. We always pride ourselves in having happy customers. Thank you again for your business! All the best, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

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