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DARCARS Lexus of Englewood - Service Center
Englewood, NJ
742 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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742 Reviews of DARCARS Lexus of Englewood - Service Center
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June 29, 2018
great dealership. Very friendly and nice people at this dealershiP. I accidentally came in two days earlier than scheduled and they said no problem and serviced my ca Very friendly and nice people at this dealershiP. I accidentally came in two days earlier than scheduled and they said no problem and serviced my car right then and there. Very accommodating didn’t have to do that and they took care of everything.. More
by SALEHA1
Verified CustomerEmployees Worked With
June 29, 2018
Great Goes the extra mile, always helps me out when I need assistance. My whole family goes there. Thanks again !!! Will be a life time satisfied loyal cus Goes the extra mile, always helps me out when I need assistance. My whole family goes there. Thanks again !!! Will be a life time satisfied loyal customer More
by FREIREL2
Employees Worked With
Joel Veriguete
June 29, 2018
an excellent service experience.. A second visit to Lexus after my 30k service was necessary just to clear up a few odds and ends. My service advisor Peter Faltraco was invaluable mak A second visit to Lexus after my 30k service was necessary just to clear up a few odds and ends. My service advisor Peter Faltraco was invaluable making sure everything was perfect. He is extremely knowledgable and does his best to make sure the customer is happy with the service. The waiting area was clean and spotless... the staff was polite and professional. More
by RLEFLEURMD
Employees Worked With
Peter Faltraco and Maurice Gargano Both excellent in service.
June 29, 2018
Repair of side mirrors Great, very efficient . Dan communicated well with me and remembered me from previous visits. My car was repaired and cleaned in a timely manner. Ever Great, very efficient . Dan communicated well with me and remembered me from previous visits. My car was repaired and cleaned in a timely manner. Everyone I dealt with was very curteous More
by DALIA872
June 28, 2018
Terrific, as usual....Minor work to be done-great experience As usual, the folks at the Service Dept were terrific...polite, efficient and effective. We drive home feeling that our car is running great and safe As usual, the folks at the Service Dept were terrific...polite, efficient and effective. We drive home feeling that our car is running great and safe. Our trip from the shop to the Carolinas was fabulous...smooth sailing all the way. More
by RICHARDBAYER
Employees Worked With
Several folks in the Service Dept whose names I can't remember at the moment
June 28, 2018
Excellent Got the service as expected and was completed on time as promised. Will recommend the center to friends. Will visit again for car service. Thanks Got the service as expected and was completed on time as promised. Will recommend the center to friends. Will visit again for car service. Thanks More
by HPatel
Employees Worked With
Juan Cascardo
June 28, 2018
Great, quick service. I was having trouble with my Bluetooth so I stopped by. Rafael helped me right away and was very informative. I will definitely be returning. I was having trouble with my Bluetooth so I stopped by. Rafael helped me right away and was very informative. I will definitely be returning. More
by Marlena
Employees Worked With
Rafael Gomez
June 28, 2018
My tire got damaged by Lexus service in englewood, nj My tire wheem got replace by Englewood lexus service. But they cut 3” edge of tire when they replace tire wheem. But they called me that need to chang My tire wheem got replace by Englewood lexus service. But they cut 3” edge of tire when they replace tire wheem. But they called me that need to change tire because of tire got worn out. But they wanted to replace the tire to cover their mistakes. They lied to me and don’t want to replace my tire. But my husband git our car back without nitice of 3”cut. Once when he got home and told that to Peter who handled my car but he said that he didn’t see that cut and he blamed to us that it happened that while we got back home. Our house is 2 miles away from service center. Peter lied to me. More
by TAMMY2PIE
June 27, 2018
Oil change All I needed was an oil change & everyone was very friendly and professional as usual. I enjoy the waiting area with choices of tv and beverages/snack All I needed was an oil change & everyone was very friendly and professional as usual. I enjoy the waiting area with choices of tv and beverages/snacks. More
by gail.linn
Employees Worked With
Alton Howell
June 27, 2018
Excellent customer service experience. Highly recommend. Great facility, great communication, from the service Writer to the mechanic. They kept me updated throughout the whole process. Th Highly recommend. Great facility, great communication, from the service Writer to the mechanic. They kept me updated throughout the whole process. They never disappoint. Thanks again. More
by ronnie_santana
Employees Worked With
Service writer, Joel
