DARCARS Lexus of Englewood - Service Center
Englewood, NJ
742 Reviews of DARCARS Lexus of Englewood - Service Center
Great service department Everyone is very friendly and very attentive. Very comfortable waiting area with lots of complimentary beverages and food. Prompt service when they gr Everyone is very friendly and very attentive. Very comfortable waiting area with lots of complimentary beverages and food. Prompt service when they greet you and fast service when you car is ready. More
Great service experience I was very happy with my service experience. Very professional and courteous. Did a great job. Every one that I came in contact with was very helpfu I was very happy with my service experience. Very professional and courteous. Did a great job. Every one that I came in contact with was very helpful. Very comfortable waiting area. More
Unnecessary service charge I went to the dealer for oil change, but they did unnecessary 15k millage service without my permission. They charged me $200. Who want to get 15k mi I went to the dealer for oil change, but they did unnecessary 15k millage service without my permission. They charged me $200. Who want to get 15k millage service for leased car. They just take advantage of their customers. More
35,000 mile checkup I am always totally satisfied with the service at Lexus of Englewood.The service is relatively quick, the food is good. But most of all I enjoy dealin I am always totally satisfied with the service at Lexus of Englewood.The service is relatively quick, the food is good. But most of all I enjoy dealing with my service rep, Joel Verguette. He is knowledgeable, personable, treats me like I own a Lexus 450 instead of a 350. He answers all my questions, concerns . He gives me a loaner car if I need one. Just a great rep! More
Courteous and fast service I was promptly tended to by the staff and service manager and had my loaner car within 15 minutes. The timeline of repair was provided and was accurat I was promptly tended to by the staff and service manager and had my loaner car within 15 minutes. The timeline of repair was provided and was accurate. More
Great. Especially Peter who was very helpful with my prepaym Peter made sure I was able to use the prepaid service policy I was sold by my Miami dealer. It took a while, but he did everything he had to get it do Peter made sure I was able to use the prepaid service policy I was sold by my Miami dealer. It took a while, but he did everything he had to get it done. More
Great experience always Thank you so much for the visit. I hate going to dealers and even more service. I am so glad that’s not the case here. It is always a pleasant visit. Thank you so much for the visit. I hate going to dealers and even more service. I am so glad that’s not the case here. It is always a pleasant visit. Dan, I owe you so many reviews. You are so nice, helpful and detailed. You make it so easy for me. Thanks to the entire team for all the attention and help. I like the brand but I love the experience at the dealer. More
Scheduled service It was easy to get an appointment fir the same day; which is greatly appreciated generally. Everyone was polite and patient. The facility was very cle It was easy to get an appointment fir the same day; which is greatly appreciated generally. Everyone was polite and patient. The facility was very clean and comfortable. More
Fantastic Service If it wasn't for Joel Veriguete I would not b returning. This service consultant is the best and I thank you. I was taken care of as soon as I walked If it wasn't for Joel Veriguete I would not b returning. This service consultant is the best and I thank you. I was taken care of as soon as I walked into service dept. More
Excellent service My rep was Joel and he went above and beyond to help with a last minute flat tire. He was excellent as always! Great service as well. My rep was Joel and he went above and beyond to help with a last minute flat tire. He was excellent as always! Great service as well. More