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DARCARS Lexus of Englewood - Service Center

Englewood, NJ

4.6
742 Reviews

742 Reviews of DARCARS Lexus of Englewood - Service Center

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July 06, 2018

Outstanding Very courteous and professional on all aspects. Very pleased with their promptness and explanation of what they were doing as well as any cost it migh More

by DRALEXKIMEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patty
Jul 09, 2018 -

DARCARS Lexus of Englewood responded

Thank you for leaving us your review. I am happy to hear that you were pleased with the service you received from Lexus of Englewood. If there is anything more that we can do please come back and see us again. Take care! Regards, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

July 05, 2018

Out standing service I went to have my car serviced at lexus of englewood they did a awesome job. Dan the advisor was awesome, keep me updated on the status of the car, More

by jdelarosa0522
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Phillips
Jul 05, 2018 -

DARCARS Lexus of Englewood responded

I’m glad to see that our team, especially Dan, could take care of your automotive needs! Let us know if we could do anything for you in the future! Best, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

July 05, 2018

The Service consultant was efficient and kept me up to date I was disappointed in the demeanor of one of the employees. A young woman employee walking the floor in the waiting area interacted with the service More

by kdoof
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Meghan Ahrens
3.0
This rating includes all reviews, with more weight given to recent reviews.
July 05, 2018

Best service advisor Hands down best service advisor I have dealt with, got me in and out promptly absolutely would recommend to anybody. Kept me updated every step of the More

by Porsherules911
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel veriguete
Jul 09, 2018 -

DARCARS Lexus of Englewood responded

We are dedicated to providing the type of customer service you describe in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Regards, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

July 04, 2018

Smooth and nice experience All process in this dealership went smooth and nicely. Staffs were kind and they knew what they were doing. Good communication made me comfortable in More

by INSUKKI
Recommend Dealer
Yes
Employees Worked With
Jul 05, 2018 -

DARCARS Lexus of Englewood responded

Thanks for those kind comments! I’m happy to hear we were able to serve you well. We look forward to serving you on future visits! Best, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

July 04, 2018

Very accommodating and more than fair. The car alarm had gone off twice. They could not find anything wrong w the electric system. They did not charge me. I thought that was very nice, and More

by mamoripol
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hrorge
Jul 05, 2018 -

DARCARS Lexus of Englewood responded

Taking the time to leave this review means a lot to us. A positive experience is what we strive for every day. Thank you for letting us know how your experience was, and please always feel free to reach out if you need anything! Best, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

July 04, 2018

Great They continue to prove exceptional service I have beeen a customer since 2003. Peter is a great person and he provides updates, explanations in a fr More

by Cbg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter in service
Jul 05, 2018 -

DARCARS Lexus of Englewood responded

Your patronage is very important to us and we are honored to have you as a loyal customer. We really appreciate this feedback and I'll pass on your words to Peter. We look forward to working with you in the future. Best, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

July 04, 2018

Excellent service Dealership always goes out of there way to help customers in any way possible. Great staff and great service. They always listen to customers and try More

by GINOLTECSON1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Phillips, Bob Giordano
Jul 05, 2018 -

DARCARS Lexus of Englewood responded

Thank you for reviewing your service experience. It is our goal to provide every one of our customers with the kind of excellent service you described and we're glad we achieved that. If there is anything more that we can do please come back and see us again. Best, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

July 04, 2018

Great service Friendly curteous, prompt and professional service. well stocked and air conditioned waiting area. I highly recommend this dealership for service.I en More

by CBRANDWEIN0
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dominic DiMartino
Jul 05, 2018 -

DARCARS Lexus of Englewood responded

Thanks for leaving us this great review. We're glad that you enjoyed our service! Let us know if you have any other questions or concerns about your vehicle. Best, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

July 03, 2018

Superb service I brought my RX for oil change service. Did not know I needed to replace one of the shocks. Everything was completed within given time. Very happy wit More

by WEEKENDRIVER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel
Jul 05, 2018 -

DARCARS Lexus of Englewood responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Best, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

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