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DARCARS Lexus of Englewood - Service Center

Englewood, NJ

4.6
758 Reviews

758 Reviews of DARCARS Lexus of Englewood - Service Center

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March 18, 2025

Ivan’s and Grace’s positive attitude made a stressful situation - flat tire - tolerable. I can’t help but add that Grace is true to her name. More

by fri130
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ivan Hernandez
Mar 18, 2025 -

DARCARS Lexus of Englewood responded

We're delighted to hear that Ivan and Grace turned a flat tire situation into a positive experience at DARCARS Lexus of Englewood. Thank you for sharing your feedback, and we're here whenever you need us!

March 12, 2025

Grace was an amazing and wonderful person to work with. She was super helpful and always kept me on the loop she was very professional and tried her best to help me. More

by ReneM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grace
Mar 12, 2025 -

DARCARS Lexus of Englewood responded

We're delighted to hear that Grace provided you with such a helpful and professional experience at DARCARS Lexus of Englewood. Thank you for sharing your positive feedback!

Mar 12, 2025 -

DARCARS Lexus of Englewood responded

We're delighted to hear that Grace provided you with such a helpful and professional experience at DARCARS Lexus of Englewood. Thank you for sharing your positive feedback!

March 07, 2025

Darcars Lexus of Englewood provides exceptional service. I want to thank Claudio, Gabriel and Grace for their commitment to excellence. I highly recommend them. More

by Millie.Nadal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grace Griffen, Gabriel Torres and Claudio Claro
Mar 07, 2025 -

DARCARS Lexus of Englewood responded

Millie, thank you for the high praise! We're delighted to hear that Claudio, Gabriel, and Grace made your experience at DARCARS Lexus of Englewood exceptional. We appreciate your recommendation!

March 05, 2025

The associate, Gabriel Aguilar, helped answer my questions and was calm and articulate while explaining the entire process. An overall positive experience and I will be getting my Lexus serviced her More

by Michael Griffin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robin Stock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cesar Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gabriel Aguilar
Mar 05, 2025 -

DARCARS Lexus of Englewood responded

Michael, we're delighted to hear that Gabriel provided you with a positive experience at DARCARS Lexus of Englewood. We look forward to servicing your Lexus in the future!

February 26, 2025

Excellent and fast service. Special thanks to Robin. My appointment was at 11 Am and service was completed at 11:40AM which made it possible for me to attend my work meeting sch More

by Robcel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robin Stock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cesar Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2025 -

DARCARS Lexus of Englewood responded

Robcel, we're delighted to hear that Robin and the team at DARCARS Lexus of Englewood provided you with such efficient service. Thank you for sharing your experience!

February 16, 2025

Excellent service department! Assistant service manager Robin Stock was patient, highly professional, and always there for us after our accident. Service director Claudio Claro wa More

by Rosechild
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robin Stock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Claudio Claro
Feb 16, 2025 -

Rosechild responded

Thank you, Robin Stock and Claudio Claro, for your caring and professional work as you facilitated so well the rather extensive service we needed on our car after an accident. You were terrific, and we highly recommend you and the Lexus of Englewood service department.

Feb 18, 2025 -

DARCARS Lexus of Englewood responded

We're honored to have earned your recommendation! Robin and Claudio will be delighted that their professional and courteous care made your experience so positive. Thank you for your choosing us, and we wish you safe travels until we meet again!

December 31, 2024

GREAT AND FAST SERVICE! A special thank you to Gabriel Torres. The service at Englewood is always great. More

by Adilalli27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
GABRIEL
Jan 02, 2025 -

DARCARS Lexus of Englewood responded

We're delighted to hear that Gabriel and the team at DARCARS Lexus of Englewood provided you with great and fast service. Thank you for your kind words!

November 13, 2024

Great and fast service, all staff is very friendly, I really appreciated all their kindness and help! Made me feel special 💕 More

by Edna Salcedo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robin Stock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Receiving people and front desk ladies are the best
Nov 13, 2024 -

DARCARS Lexus of Englewood responded

Edna, we're delighted to hear that you felt special during your visit with us at DARCARS Lexus of Englewood! Thank you for the kind words about our team and service. We look forward to welcoming you back in the future!

October 07, 2024

Ivan Hernandez , Great profesional service manager, honest and to the point! Saved me time and money. Thank you. More

by stunt-tricky-reach
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ivan Hernandez
Oct 07, 2024 -

DARCARS Lexus of Englewood responded

We're delighted to hear that Ivan provided you with professional and efficient service at DARCARS Lexus of Englewood. Thank you for sharing your experience, and we're glad we could save you time and money!

September 18, 2024

Great job and great service! Come here to service my car(s) for many years. A special thanks to Justin K., who was assisting me today More

by Natasha Levitsky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin K.
Sep 19, 2024 -

DARCARS Lexus of Englewood responded

Natasha, thank you for your continued trust in DARCARS Lexus of Englewood! We're glad Justin provided excellent service today. See you next time!

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