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DARCARS Lexus of Englewood - Service Center

Englewood, NJ

4.6
756 Reviews

756 Reviews of DARCARS Lexus of Englewood - Service Center

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April 01, 2025

Concerned about my RX 350 front tire and Robyn informed me that no worries it was sound but not much tread left. I decided to replace 2 front tires and leave other two. Appreciate her honesty as always and More

by Douglas.n.ruby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robin Stock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Grace
Apr 01, 2025 -

DARCARS Lexus of Englewood responded

We're delighted to hear that Robyn and Grace provided you with honest and attentive service at DARCARS Lexus of Englewood. It's great to know you're enjoying the experience, including our new espresso machine! Thank you for your trust in us.

March 30, 2025

Very professional and honest dealer. Being honest that I don’t need a oil change and saved me $200. More

by Q
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robin Stock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cesar Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2025 -

DARCARS Lexus of Englewood responded

Thank you for entrusting your vehicle to our DARCARS Lexus of Englewood team. We appreciate your support and look forward to serving you again soon!

March 29, 2025

The service is awesome and very professional ,nice experience i recommend very highly to all, to use this dealership More

by Rodrigo10naty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grace
Mar 31, 2025 -

DARCARS Lexus of Englewood responded

It was a pleasure serving you. We’re gratified to hear that everyone was so helpful and friendly. Drive safely and we’ll see you next time!

March 27, 2025

Front desk receptionist is a really nice lady very helpful and attentive. I think her name is Ms. Grace. More

by Jimmynarvaez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabriel. 5 stars
Mar 28, 2025 -

DARCARS Lexus of Englewood responded

Jimmynarvaez, we're delighted to hear that Ms. Grace made such a positive impression during your visit to DARCARS Lexus of Englewood! Thank you for sharing this feedback with us.

March 21, 2025

Woody couldn’t have been nicer and let me k is what was happening g every step of the way. Grace helped me the night before and the day of my emergency appointment. They both made me feel welcome and taken More

by btalpert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Saul Campos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robin Stock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cesar Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Woody, Grace
Mar 24, 2025 -

DARCARS Lexus of Englewood responded

We're delighted to hear that Woody and Grace made your experience at DARCARS Lexus of Englewood so welcoming and smooth. Thank you for sharing this wonderful feedback!

March 20, 2025

Robin and Grace were excellent and very professional. Everyone is nice and the waiting time was not long. More

by Ekaterina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robin Stock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cesar Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Grace
Mar 21, 2025 -

DARCARS Lexus of Englewood responded

We're delighted to hear that Robin and Grace provided you with excellent service at DARCARS Lexus of Englewood. Thank you for sharing your positive experience!

March 19, 2025

Great service area. Grace at the front desk is the best, she is always kind and welcoming! More

by Joan Dinero
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grace
Mar 20, 2025 -

DARCARS Lexus of Englewood responded

Joan, this is a fantastic review. Thanks from Grace and the entire team at DARCARS Lexus of Englewood!

March 18, 2025

Grace was excellent and very accommodating. My representative, Ivan, was also great. It was a smooth experience. More

by Marotta.ralph@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ivan Hernandez, Grace
Mar 18, 2025 -

DARCARS Lexus of Englewood responded

Thank you for sharing your positive experience with us at DARCARS Lexus of Englewood, Marotta! We're delighted to hear that Grace and Ivan made the process smooth and accommodating. Enjoy your new ride!

March 18, 2025

Ivan’s and Grace’s positive attitude made a stressful situation - flat tire - tolerable. I can’t help but add that Grace is true to her name. More

by fri130
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ivan Hernandez
Mar 18, 2025 -

DARCARS Lexus of Englewood responded

We're delighted to hear that Ivan and Grace turned a flat tire situation into a positive experience at DARCARS Lexus of Englewood. Thank you for sharing your feedback, and we're here whenever you need us!

March 12, 2025

Grace was an amazing and wonderful person to work with. She was super helpful and always kept me on the loop she was very professional and tried her best to help me. More

by ReneM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grace
Mar 12, 2025 -

DARCARS Lexus of Englewood responded

We're delighted to hear that Grace provided you with such a helpful and professional experience at DARCARS Lexus of Englewood. Thank you for sharing your positive feedback!

Mar 12, 2025 -

DARCARS Lexus of Englewood responded

We're delighted to hear that Grace provided you with such a helpful and professional experience at DARCARS Lexus of Englewood. Thank you for sharing your positive feedback!

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