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DARCARS Lexus of Englewood

Englewood, NJ

4.7
2,254 Reviews
DARCARS Automotive Group represents 40 franchises in 30 showrooms in Maryland, Virginia, Florida, New Jersey, Connecticut, and New York. We’re open and ready to serve you, in store, online and at home.
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53 Engle Street

Englewood, NJ

07631

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Showing 2,254 reviews

September 06, 2018

Excellent service Peter Faltraco is an amazing representative and very knowledgeable . Everyone was courteous and friendly from the people who receive me and throughout More

by Madz67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Faltraco
Sep 07, 2018 -

DARCARS Lexus of Englewood responded

We're glad that you always leave our dealership satisfied with our work! I will share your comments with Peter and we look forward to working with you again down the road. Sincerely, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

September 06, 2018

Very easy and professional service I had the bad luck of getting two badly damaged tires in two weeks that needed to be replaced. I have the tire insurance and they just replaced the t More

by JTWANG99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve tedesco
Sep 07, 2018 -

DARCARS Lexus of Englewood responded

Thank you for sharing your feedback with us. Steve and our service team will be thrilled to know you were fully satisfied with your service experience. We appreciate your business and we look forward to assisting you with any future vehicle needs. Thank you. Sincerely, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

September 06, 2018

Amazing new servicer. The service was the best so far. David was knowledgeable about my car and did a great job explaining what needs to be done. I should be back in a week More

by ARSHEENAY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David
Sep 07, 2018 -

DARCARS Lexus of Englewood responded

Thank you so much for the great review! Our goal is to provide our customers with the best experience possible, and we are delighted to see that goal was accomplished. Please don't hesitate to reach out if you have any questions or concerns in the future. Sincerely, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

September 06, 2018

Another Great Service Experience I have always had a very positive experience at Lexus of Englewood. Most recently, I brought my car in for the 95,000 mike servicing. All staff were f More

by RPMDPIANO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Faltraco
Sep 07, 2018 -

DARCARS Lexus of Englewood responded

Thank you for taking the time to leave this review. Our team strives to build long-term relationships by delivering amazing service to each of our guests. We appreciate your business and look forward to working with you again! Sincerely, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

September 05, 2018

Excellent Rafael is very polite and professional a great seller he got me the car a wanted would recommend him to family and friend excellent service More

by Manciatali
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafael Gomez
Sep 06, 2018 -

DARCARS Lexus of Englewood responded

Congratulations on your purchase! Thank you so much for this excellent feedback and your very kind recommendation of Rafael. It was a pleasure to do business with you and we hope to see you again in the future! Best, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

September 05, 2018

Excellent and courteous They are very conscious of your needs and serviceable. Peter that took very good care of me is a indication of the people that work here. Thank you Fr More

by GARFOUR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dick Shore
Sep 06, 2018 -

DARCARS Lexus of Englewood responded

Thank you for such a great review. We appreciate you taking the time to share your thoughts with us. I’ll share your comments with Peter and if you ever need anything in the future, please don't hesitate to let us know. Take care! Best, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

September 04, 2018

Amazing, professional beyond reproach I live in nyc and choose to purchase and service my Lexus’s the past 8 years. Specifically because of the service from top to bottom More

by JAYAHN3
Recommend Dealer
Yes
Employees Worked With
Steven Tedesco
Sep 05, 2018 -

DARCARS Lexus of Englewood responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Kind regards, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

September 04, 2018

This dealership was very nice and helpful. The person that sold me the car was Stephen Han and he was very helpful. Would go back again. More

by 24HYUNJUNG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Ham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Simone Morejon
Sep 05, 2018 -

DARCARS Lexus of Englewood responded

Congratulations on your purchase! It was a pleasure to read about your car buying experience. It's delightful to know that Stephen was helpful during your purchase. We look forward to seeing you again in the future! Kind regards, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

September 04, 2018

Excellent service - above and beyond We have been bringing our cars here for service for over 10 years. We have never had a problem or issue with the service or any of the staff. I joki More

by SANDIF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel Veriguete
Sep 05, 2018 -

DARCARS Lexus of Englewood responded

Thank you so much for the great review of your experience at our dealership and especially with Joel. All of the employees appreciate your loyalty to Lexus of Englewood. If there is anything that we can do to make your time with us more enjoyable, do not hesitate to contact us. Kind regards, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

September 04, 2018

Friendly service and great car Traveled all the way from Philadelphia to here for that wonderful car. Have been so many places and this one probably has the most worthy cars and fri More

by King
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafael Gomez
Sep 05, 2018 -

DARCARS Lexus of Englewood responded

We appreciate you taking the time to share this feedback, King. Thanks for your business! If there’s anything else we can do to help you, just let us know. Kind regards, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

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