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DARCARS Lexus of Englewood

Englewood, NJ

4.7
2,254 Reviews
DARCARS Automotive Group represents 40 franchises in 30 showrooms in Maryland, Virginia, Florida, New Jersey, Connecticut, and New York. We’re open and ready to serve you, in store, online and at home.
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53 Engle Street

Englewood, NJ

07631

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Showing 2,254 reviews

September 07, 2018

We’ll run service center No hassle here at Englewood Lexus. They ask questions to make sure you don’t forget any car problems and my vehicle always drives better after service More

by JFLEE42
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel V.
Sep 11, 2018 -

DARCARS Lexus of Englewood responded

We appreciate your input. It's great to know that our customer service has consistently impressed you, and we look forward to your next visit with us! Warm regards, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

September 07, 2018

Excellent experience Lexus of Englewood is a great dealership to work with. They have always been fair and caring. This is my 5th vehicle I have leased through Lexus if More

by AAPITTEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dominic DiMartino
Sep 11, 2018 -

DARCARS Lexus of Englewood responded

You have been doing business with Domenic and Lexus of Englewood for years and your review about us is truly appreciated. Enjoy your new vehicle that you recently leased and we will continue the great service that you have been used to for years. Take care and happy trails. Warm regards, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

September 07, 2018

Very good experience. Excellent salesman Dominic I have leased multiple times - good sakes experience with Dominic. Also finance was smooth In the past my biggest complaint was with service. It wa More

by EMG25
Recommend Dealer
Yes
Employees Worked With
Other Employees : Simone Morejon, Dominic DiMartino
Sep 11, 2018 -

DARCARS Lexus of Englewood responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. I will be sharing your comments with our team and please don’t hesitate to contact me directly if you’d like to discuss them in greater detail. Sincerely, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

September 07, 2018

Friendly & attentive Everyone at service center was very friendly, attentive & helpful. They exhibited a great attitude and were went out of their way to ensure a good cu More

by Laura 13
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dave in service
Sep 11, 2018 -

DARCARS Lexus of Englewood responded

Laura - At Lexus of Englewood, our number one goal is customer satisfaction. We train our staff to go the extra mile and give the customer a positive experience. We are very pleased you enjoyed your recent visit and we hope you will continue to use our dealership for your parts and service needs. Thank you for your great review! Warm regards, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

September 07, 2018

Why is Lexus referred to as professional As soon as I pulled into the dealership I was welcomed and asked "How can I help you". I was then escorted to the waiting area which was very comforta More

by PEARLMANJUNE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge
Sep 11, 2018 -

DARCARS Lexus of Englewood responded

Taking the time to leave this review means a lot to us. A positive experience is what we strive for every day. Thank you for letting us know how your experience was, and please always feel free to reach out if you need anything! Warm regards, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

September 07, 2018

service review very friendly and helpful staff even though it took longer than promised. The lounge is clean and quiet. Also offered refreshments. The bathrooms are More

by vjnair
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
not sure
Sep 11, 2018 -

DARCARS Lexus of Englewood responded

We appreciate your marvelous feedback. It is our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs! Warm regards, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

September 06, 2018

Excellent Lexus of Englewood is Great! The staff our wonderful and very helpful. They went out of their way when i had a problem. I highly recommend. Yose More

by JOANJA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Jorge, i am not sure how to spell or say the females name
Sep 07, 2018 -

DARCARS Lexus of Englewood responded

Thank you so much for this excellent feedback and your very kind recommendation of our dealership. It was a pleasure to do business with you and we hope to see you again in the future! Sincerely, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

September 06, 2018

Very nice sales consultant :) The sales consultant who helped me was Danny Bang. He had a lot of knowledge about cars, and he was very good person. He was very kind to the custome More

by PINK2861004
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Bang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 07, 2018 -

DARCARS Lexus of Englewood responded

Thanks for your outstanding review! I am very happy to hear that Danny was of such help to you. We strive to provide excellent customer service, and I'm glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

September 06, 2018

Quick and excellent service Jorge who helped me with service completed my needs and fixed everything that i problem with my car. It was nice experience and thanks to Jorge More

by Hotcoke
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Jorge
Sep 07, 2018 -

DARCARS Lexus of Englewood responded

Thank you for leaving us your review, . I am happy to hear that you were pleased with the service you received from Jorge. If there is anything more that we can do please come back and see us again. Take care! Sincerely, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

September 06, 2018

Best Servuce r in NJ Thie Englewood, New Jersey Lexus Service offers the best Servixe there is. They are there to help, courteous, on time and knowledgeable. Always More

by 4musikant
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter my service rep is a kind, helpful and knowledgeaable service rep. The freception staff, and the gentlemen in receiving are the best!
Sep 07, 2018 -

DARCARS Lexus of Englewood responded

Thank you for taking the time to leave this review. Our team strives to build long-term relationships by delivering amazing service to each of our guests. We appreciate your business and look forward to working with you again! Sincerely, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

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