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DARCARS Lexus of Englewood

Englewood, NJ

4.7
2,254 Reviews
DARCARS Automotive Group represents 40 franchises in 30 showrooms in Maryland, Virginia, Florida, New Jersey, Connecticut, and New York. We’re open and ready to serve you, in store, online and at home.
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53 Engle Street

Englewood, NJ

07631

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Showing 2,254 reviews

September 11, 2018

Excellent and fast service Every time i have my car service is quick and service in excellent. I will recommend anybody I know to come to this service center . More

by ZM.7501
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Giordano
Sep 13, 2018 -

DARCARS Lexus of Englewood responded

Thank you for sharing your experience with us! I’m very pleased that you receive great service for every visit. Feel free to reach out if you ever need anything else! Best, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

September 11, 2018

Maintenance I am very satisfy with their service. All the employees are friendly and they take care of their customer very well. I will recommend lexus of Englewo More

by Paul Anthony Calinog
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Jorge, Chris Avagnano
Sep 13, 2018 -

DARCARS Lexus of Englewood responded

Thank you so much for sharing your experience, Paul! We are thrilled to hear that you left satisfied with your service work. We look forward to working with you again in the future! Best, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

September 10, 2018

Courteous, timely service. Everything completed as promised . Clear explanation of issue with windshield fogging when air conditioning unit is turned on and how automatic features work. More

by kmorris2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominic DiMartino
Sep 11, 2018 -

DARCARS Lexus of Englewood responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Warm regards, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

September 10, 2018

Poor customer service I made an appointment but when I called three days later to reconfirm it they couldn’t find the appointment. They eventually found the appointment but More

by CHARLENE.FABBIANO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dan
September 10, 2018

Excellent Service I love coming to Lexus of Englewood to get my car serviced. Everyone is extremely nice and helpful. They have comfortable seating and great snacks/cof More

by DEL562
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Guarnieri, Bobby Giordano
Sep 11, 2018 -

DARCARS Lexus of Englewood responded

Thank you for leaving us your review. We are happy to hear that you were pleased with the service you received from us. Thank you for continually choosing Lexus of Englewood for your vehicles’ service needs. Warm regards, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

September 10, 2018

Excellent experience Markus was professional, easy to work with and thorough. He helped manage everything from start to finish with easy. Would absolutely work with him More

by jmargh12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Markus Coleman, Max Elgamil
Sep 11, 2018 -

DARCARS Lexus of Englewood responded

Thank you for your feedback and congratulations on your purchase! We specialize in making things easy for our customers without the hassle. We certainly appreciate your business and I will pass your feedback along to Markus. Drive safely. Warm regards, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

September 10, 2018

Professional dealers Excellent service center with lot of refreshments including various types of beverages. Given back vechile before promised time. All staff members are More

by RAVI.SABBILLA1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Bang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2018 -

DARCARS Lexus of Englewood responded

Thank for the positive feedback. We're very happy to hear that you enjoyed your visit here with us at Lexus of Englewood. We are driven to offer great customer care and we strive to provide the best service experience. Thank you again and we hope to see you again soon! Warm regards, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

September 07, 2018

Recall of airbag Wonderful service from the moment you drop off your car.. kind, caring. service consultant..Joel Veriguette..the staff snd check in area very friendl More

by LEELEEYNOT
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Joel Veriguette
Sep 07, 2018 -

DARCARS Lexus of Englewood responded

Thank you for reviewing your service experience. It is our goal to provide every one of our customers with the kind of excellent service you described and I'm glad we achieved that. I will be sure to share your feedback with Joel and to the rest of the staff. If there is anything more that we can do please come back and see us again. Sincerely, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

September 07, 2018

Excellent My experience was an excellent one - the staff in the service department are courteous, friendly & welcoming & are experienced & efficient - there isn More

by ALIROWE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter in Service
Sep 07, 2018 -

DARCARS Lexus of Englewood responded

We appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at Lexus of Englewood. Come back and see us any time! Take care! Sincerely, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

September 07, 2018

first car recently just purchased my first car. i was a bit nervous but ryan and the team really tried their best to get me the best deal and honestly, i couldn More

by annparkk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Yoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Barowski
Sep 11, 2018 -

DARCARS Lexus of Englewood responded

Congratulations on your purchase, Ann! It was a pleasure to read about your first car purchase experience working with Ryan and our staff. It's delightful to know that we were able to provide you with such a memorable and pleasant experience. Thank you for taking the time to write this outstanding review. We look very forward to seeing you again in the future! Warm regards, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

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