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DARCARS Lexus of Englewood

Englewood, NJ

4.7
2,254 Reviews
DARCARS Automotive Group represents 40 franchises in 30 showrooms in Maryland, Virginia, Florida, New Jersey, Connecticut, and New York. We’re open and ready to serve you, in store, online and at home.
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53 Engle Street

Englewood, NJ

07631

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Showing 2,254 reviews

September 11, 2018

On time service The service waiting room is not as comfortable as other lexus dealers. Sat is very busy and they need more room to wait. However the service was on More

by PEGBOORSE6462
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dan, Vlada Grigoryeva
September 11, 2018

Great Service My Service advisor (Joel Veriguete) is the one of the primary reasons I keep coming back to Lexus of Englewood. He is always pleasant , courteous and More

by gedsuagyei
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel Veriguete
Sep 13, 2018 -

DARCARS Lexus of Englewood responded

We appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at Lexus of Englewood. I will be sure to pass along your kind words to Joel. Come back and see us any time! Take care! Best, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

September 11, 2018

excellent Steve Tedesco was great. He to the job done and made me feel like a valued customer.I would recommend to all. I do miss Mike Ramos. More

by ECHERVIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Tedesco
Sep 13, 2018 -

DARCARS Lexus of Englewood responded

Thank you for sharing your feedback with us! We appreciate your kind review of our staff and are thrilled to hear that you felt valued as a customer. We look forward to helping you again in the future! Drive safe! Best, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

September 11, 2018

This time very poor besides the length of time 2 hours and 45 minutes I was told that my car is in the wash for 20 minutes and when I got my car back was dirty not been More

by pupazo5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve tedesco
September 11, 2018

Oil change/detailing I would like to start by saying i am at awe by how great my overall experience at Lexus of Englewood service center was. The gentleman Jorge Jorge whi More

by Phalasteen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Jorge
Sep 13, 2018 -

DARCARS Lexus of Englewood responded

Thank you for taking the time to write such a detailed review about your experience with us! We truly appreciate it. I’m very glad to hear that your experience with Jorge has been very positive. Please do not hesitate to reach out to our team if you need anything in the future. We hope to see you again! Best, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

September 11, 2018

Mike and Simone To All, It is with great pleasure that I will Recommend Lexus of Englewood, for your Next Vehicle Purchase experience. The staff especially, MiKe Me More

by William G
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Simone Morejon, Mike Medeiros
Sep 13, 2018 -

DARCARS Lexus of Englewood responded

Thank you for the kind words, William! We couldn't be happier that you enjoyed your experience here at our dealership and that Mike and Simone were there to provide you with such exceptional service! Thank you again and congratulations on your new purchase. Best, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

September 11, 2018

Just as planned Satisfied fully. All work done quickly and had use of loaner. Prompt nice surroundings excellent internet nice loaner car clean. Easy to get appointme More

by RUNNINRICH46
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t know name
Sep 13, 2018 -

DARCARS Lexus of Englewood responded

Thank you Jason for giving us this great review. The team is thrilled you are so satisfied with your recent experience. Do not hesitate to reach out to us if you need anything else in the future. Best, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

September 11, 2018

Car leasing experience I recently went back to Lexus of Englewood to lease another automobile...This will be my 4th Lexus. My prior Salesperson was no longer there, so I More

by Steve Lexus
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis the tech guy, Simone Morejon, Richard Viole
Sep 13, 2018 -

DARCARS Lexus of Englewood responded

Reviews like this are truly a pleasure to read, Steve! Richard is an invaluable asset and we appreciate everything that he did to make your lease experience memorable. I’ll be sure to pass on your compliments and we encourage you to call or stop by if there is anything else that we can do for you. Best, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

September 11, 2018

Great service Peter is an amazing service counselor who make sure you are aware of everything pertaining to your vehicle and provides you with alternative transport More

by cmiller319
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter
Sep 13, 2018 -

DARCARS Lexus of Englewood responded

Thank you for your kind review! We truly appreciate your kind words about our staff. It's definitely a boost for us every time we hear positive reviews such as this. I’ll be sure to let Peter know that he made an impact during your visit. We look forward to working with you again down the road. Best, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

September 11, 2018

Fourtunate I must say i was Very fortunate to come across Richard Viole that day. He met my needs, knew what i wanted, and really went the extra mile to make sur More

by Irielisg3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Kunz, Jeff Barowski, Richard Viole
Sep 13, 2018 -

DARCARS Lexus of Englewood responded

Reviews like yours are truly a breath of fresh air! Congratulations on your Lexus! Richard is truly an invaluable asset and we appreciate everything that he does. I will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Best, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

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