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DARCARS Lexus of Englewood

Englewood, NJ

4.7
2,254 Reviews
DARCARS Automotive Group represents 40 franchises in 30 showrooms in Maryland, Virginia, Florida, New Jersey, Connecticut, and New York. We’re open and ready to serve you, in store, online and at home.
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53 Engle Street

Englewood, NJ

07631

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Showing 2,254 reviews

September 15, 2018

Lexus Plus dealership!!! Can be Lexus Plus dealership. Simple and easy to deal with from the beginning to end. Very convenience to come in and service is very good. More

by Gx460
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kim
Sep 17, 2018 -

DARCARS Lexus of Englewood responded

Thank you so much for sharing your 5-star feedback with us! I’m glad your purchase went so well and we look forward to being able to assist you again in the future. Regards, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

September 14, 2018

Excellent service great customer service Great customer service very comfortable arrangement thank you for breakfast bagels and coffee hot tea cold water popcorn Yogurt I did not have to wait More

by LERSANGLOVJRS2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Tora, Bobby Giordano
Sep 14, 2018 -

DARCARS Lexus of Englewood responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Respectfully, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

September 14, 2018

Customer Care Very professions and caring people throughout the dealership. They made it very easy and enjoyable to lease a brand new car from them. I highly recomm More

by AV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Max, Becky Grant, Richard Viole
Sep 17, 2018 -

DARCARS Lexus of Englewood responded

Congratulations on your new car! Thank you for taking the time to write us a great review. I am thrilled to hear that you had such a great leasing experience with us. If you need anything else in the future please feel free to come back and visit us any time! Regards, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

September 14, 2018

Wonderful service Peter was very knowledgeable and helpful. The waiting room was well appointed and very comfortable. Thomas Giordano is a wonderful young man and did More

by STEVENSTONE5077
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter, Bobby Giordano
Sep 17, 2018 -

DARCARS Lexus of Englewood responded

Thank you for the excellent review, Steven! I'm glad to know that you appreciate our facilities as well as excellent service. I will pass your feedback along to Peter and Thomas. Please feel free to call or stop by if there is anything else we can do to help you. Regards, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

September 14, 2018

Great Experience Marcus was excellent! Incredibly knowledgeable and throrough. He made the process easy. I am very satisfied with the sales and service. I highly recom More

by CGMARG15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Marcus Coleman, Jeff Barowski
Sep 17, 2018 -

DARCARS Lexus of Englewood responded

Thank you for your feedback and congratulations on your purchase! We specialize in making things easy for our customers without the hassle. We certainly appreciate your business and I will pass your feedback along to Marcus. Drive safely. Regards, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

September 14, 2018

Great service Both Rafael and Santiago are great! They made my purchasing experience a lot smoother and they were both very helpful and knowledgeable. I’ve been to More

by Carguy123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Santiago Caro, Rafael Gomez
Sep 17, 2018 -

DARCARS Lexus of Englewood responded

Thank you and congratulations on your purchase! I am happy to hear that Rafael and Santiago were able to provide you with the outstanding customer service we strive to deliver to each of our guests. We would love to work with you again; feel free to call us with any questions or concerns. Regards, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

September 14, 2018

Excellent Great experience. Timely and accurate service. My service rep was very helpful. I would strongly recommend my friends go to Lexus of Englewood for th More

by STEVEINEB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter
Sep 17, 2018 -

DARCARS Lexus of Englewood responded

Steve, thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Regards, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

September 14, 2018

Very friendly and on point Ryan Yoon was extremely on point and friendly with us. He understood exactly what we wanted and helped us things that he didn’t had to. More

by Jangyy75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Yoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Simone Morejon
Sep 17, 2018 -

DARCARS Lexus of Englewood responded

Thank you for your business and this review. I am happy to hear Ryan was able to serve you and demonstrate how we do business here. If there is anything automotive-related we can assist you with in the future, please let us know. Regards, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

September 13, 2018

Service review The service center is easy and convenient the staff is really welcoming and they are very helpful. They also do a great job of making you feel comfort More

by DEJESUS.JENNIFER14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge jorge , Chris Vasallo, Chad Kunz, Jeff Barowski, John Guarnieri, Bobby Giordano
Sep 13, 2018 -

DARCARS Lexus of Englewood responded

Thank you, Jennifer! Our service center works hard to provide a five-star service experience to each guest and it means so much to hear we are reaching that goal. We look forward to continuing to provide excellent service for you and your Lexus for years to come. Best, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

September 13, 2018

The service was exceptional! The collaborative teamwork amongst the service dept staff was superb! Everything was handled in a timely fashion. I was walked through the entire step More

by FREDDIEHENDRIX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan,Phillips
Sep 13, 2018 -

DARCARS Lexus of Englewood responded

We appreciate your input, Freddie. Glad to hear that you were impressed with the service we offer here at Lexus of Englewood. If there is anything more we can do for you please come back and see us any time! Take care! Best, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

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