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DARCARS Lexus of Englewood

Englewood, NJ

4.7
2,254 Reviews
DARCARS Automotive Group represents 40 franchises in 30 showrooms in Maryland, Virginia, Florida, New Jersey, Connecticut, and New York. We’re open and ready to serve you, in store, online and at home.
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53 Engle Street

Englewood, NJ

07631

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Showing 2,254 reviews

September 19, 2018

Excellent dealership Lexus of Englewood is a great place to buy a car and then maintain it. My husband and I both own Lexus cars for the last 15+ years that we bought ther More

by ASPYRI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Faltraco
Sep 20, 2018 -

DARCARS Lexus of Englewood responded

We really appreciate your wonderful feedback and your continued business with us! If you have any further needs, do not hesitate to come back in for a visit! Best, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

September 18, 2018

Grate Service Enjoyed the service provided Marcus Coleman and the entire Lexus team. waiting for my title from motor vehicle, hope to see you in the future. More

by NJPAGAN1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Kim
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marcus Coleman
Sep 19, 2018 -

DARCARS Lexus of Englewood responded

Thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Marcus and our team were there to provide you with such exceptional service. Take care, and drive safely! Kind regards, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

September 18, 2018

Great staff to work with! Joel is great to work with! Dan is great too as i have met him 1st time. Replaced all 4 tires and shocks was replaced. More

by MAHIDAJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Phillips and Joel I have worked both ARE awesome to work with, Bobby Giordano
Sep 19, 2018 -

DARCARS Lexus of Englewood responded

We are truly grateful for this nice review! I’m thrilled that Joel and Dan were able to take care of you. They are great assets to our team and we appreciate them providing you with the service that you deserve. Thank you again and we look forward to working with your family, and your friends in the future. Kind regards, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

September 18, 2018

Lexus Is Even though my Sales person is not longer working with the company Santiago helped me to set up a service appointment and program a second key. More

by Kazi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Santiago Caro
Sep 19, 2018 -

DARCARS Lexus of Englewood responded

Thank you for your great review, Kazi! I’m glad that Santiago was a great help to you. Don't hesitate to let us know if there's ever anything we can do for you in the future! Kind regards, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

September 17, 2018

Subaru Legacy My experience was great. They made sure I felt comfortable and confident in my used car purchase. They also included a year of free maintenance! More

by Malibucocoa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Santiago Caro
Sep 19, 2018 -

DARCARS Lexus of Englewood responded

Thank you so much for leaving us this review and sharing your experience. I am glad we could be of service to you and aid in making your car purchase a pleasant experience. Enjoy your Subaru Legacy! Kind regards, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

September 17, 2018

Oil change The service was done fast and I didn’t even have to make an appt :) the service team was very friendly. I liked that my car was washed while I was wai More

by hkarm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Giordano
Sep 19, 2018 -

DARCARS Lexus of Englewood responded

Thank for the positive feedback. I’m very happy to hear that you enjoyed your visit here with us at Lexus of Englewood. We are driven to offer great customer care and we strive to provide the best service experience. Thank you again and we hope to see you again soon! Kind regards, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

September 17, 2018

Meghan thank you 😊 Awesome 👏🏼 place Meghan was really helpful, she help me choose my GX460 Thank you so much for your help I recommend Lexus of Englewood, must def More

by pcampollo15
Recommend Dealer
Yes
Employees Worked With
Meghan Ahrens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2018 -

DARCARS Lexus of Englewood responded

Thanks for your outstanding review and congratulations on your GX460! I'm very happy to hear that Meghan was of such help to you. We strive to provide excellent customer service, and I'm glad that this was the case for you! Please let us know if there's anything else we can do for you. Kind regards, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

September 17, 2018

Went in for a quick bulb change. No update. Went in to change the light bulb on my head light. Was told an hour or an hour and a half. I said ok and I would wait. Almost 3 hours later with no up More

by Anon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan
September 17, 2018

Very pleasant visit I had a problem with my car and was not sure what are the issues. David helped with my car and he was extremely nice and he explained throughly. Most More

by SNYCCOMA1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Ermilio
Sep 19, 2018 -

DARCARS Lexus of Englewood responded

Thank you so much for the great review! I’m happy that David was able to help you take care of the issue with your vehicle. We look forward to seeing you next time you visit Lexus of Englewood! Kind regards, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

September 15, 2018

Excellent Service Atmospehre From my greeting to the finished service I could not have been treated more respectfully, courteously and better than I was. Every step of my service More

by GB.UTTRACHI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Faltraco
Sep 17, 2018 -

DARCARS Lexus of Englewood responded

Thank you for sharing your feedback with us. Peter and our service team will be thrilled to know you were fully satisfied with your service experience. We appreciate your business and we look forward to assisting you with any future automotive needs. Regards, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

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