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DARCARS Lexus of Englewood

Englewood, NJ

4.7
2,254 Reviews
DARCARS Automotive Group represents 40 franchises in 30 showrooms in Maryland, Virginia, Florida, New Jersey, Connecticut, and New York. We’re open and ready to serve you, in store, online and at home.
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53 Engle Street

Englewood, NJ

07631

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Showing 2,254 reviews

September 26, 2018

Good deal with Lexus of Englewood Even though I had not made any appointment at all, Vlada welcomed me and presented comfortable atmosphere. With delivering an objective opinion about More

by SJLee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vlada Grigoryeva
Sep 27, 2018 -

DARCARS Lexus of Englewood responded

Thanks for taking the time to leave us this review. I’m glad to hear you're so pleased with your time with Vlada, and hope you enjoy your purchase! Best, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

September 26, 2018

New Car Lease Ryan Yoon was courteous and answered all questions. He explained all the features of the RX450H and worked efficiently to get the lease purchase compl More

by justin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Yoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2018 -

DARCARS Lexus of Englewood responded

We appreciate you taking time to leave us a great review, Justin. I am pleased to hear Ryan did a great job in assisting you in your lease. If there is anything else that we can do to help you with regard to your vehicle, please feel free to let us know. Best, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

September 26, 2018

Service especialy Joe Since I reached to the dealer Joe has always welcome me and gave me a really nice and special and fast service with all my car needs. I’ll recommend h More

by PATRICIACADETTE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Kim
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dick Shore, Simone Morejon, Joe Kandil
Sep 27, 2018 -

DARCARS Lexus of Englewood responded

We appreciate your input, Patricia. Glad to hear that you are consistently impressed with the service we offer here at Lexus of Englewood. I will be sure to pass along your kind words to Joe. Come back and see us any time! Take care! Best, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

September 26, 2018

Best service experience ever!!! Simplest & least hassle service ever! Heavy downpour but was able into sheltered valet! Perfect & worth the 45 min drive. Service done on time & I was More

by AMGRIFFIN0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Kalachian
Sep 27, 2018 -

DARCARS Lexus of Englewood responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Best, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

September 26, 2018

Body work done I took my 2018 IS 300 in for body work. The total experience was excellent, from beginning to end. The bodywork was perfectly done, I’m very satisfie More

by reynosog
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maurice Gargano
Sep 27, 2018 -

DARCARS Lexus of Englewood responded

We really appreciate you taking the time to leave a review about your experience at our Auto Body Shop. If there is anything else that we can do to help you with regard to your vehicle, please feel free to let us know. Best, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

September 25, 2018

Excellent!! Meghan was extremely helpful, very knowledgeable and detailed. I would highly recommend her to family and friends. The overall experience was great!! More

by Juand324
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Meghan Ahrens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Barowski
Sep 25, 2018 -

DARCARS Lexus of Englewood responded

Thank you so much for this excellent feedback and your very kind recommendation of Meghan. It was a pleasure to do business with you and we hope to see you again in the future! Warm regards, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

September 25, 2018

I'm so happy with my Lexus After driving my Lexus Is for some time I decided that it was time for an upgrade so I came to Lexus of Englewood since I always come here to service More

by 54321
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Ospina, Santiago Caro
Sep 27, 2018 -

DARCARS Lexus of Englewood responded

Thank you for the review and congratulations on your Lexus Es! We are dedicated to our customers and it is important we do everything in our power to ensure they drive away happy customers! I’ll share your comments with Santiago and Juan and we look forward to working with you again down the road. Best, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

September 25, 2018

Honest and efficient servicing Having my car serviced by Lexus of Englewood couldn't be any easier. Always sure I'm getting things done correctly and in a professional manner . S More

by footfix
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Faltraco
Sep 27, 2018 -

DARCARS Lexus of Englewood responded

Thank you for reviewing your service experience. It is our goal to provide every one of our customers with the kind of excellent service you described and I’m glad we achieved that. If there is anything more that we can do please come back and see us again. Best, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

September 25, 2018

I had a very bad sensor problem which took a while to resol. I finally got my car resolved it was a complete nightmare trying to get it resolved. I hope my next experience won’t be this nerve wrecking on trying More

by ULYSSESSIMSJR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Steven
September 24, 2018

Extremely Good. I met sales person in the name of Eunice. Her service and customer relationship was very very good. The atmosphere of over all office was good. They t More

by kappiah 69
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kumsung Stella Oh
Sep 25, 2018 -

DARCARS Lexus of Englewood responded

Thank you for your kind review and congratulations on your new car! We truly appreciate your kind words about our staff. It's definitely a boost for us every time we hear positive reviews such as this. I’ll be sure to let Eunice know that she made an impact during your visit. We look forward to working with you again down the road. Warm regards, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

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