Back

DARCARS Lexus of Englewood

Englewood, NJ

4.7
2,254 Reviews
DARCARS Automotive Group represents 40 franchises in 30 showrooms in Maryland, Virginia, Florida, New Jersey, Connecticut, and New York. We’re open and ready to serve you, in store, online and at home.
Contact Dealership

53 Engle Street

Englewood, NJ

07631

Directions

By Type

Showing 2,254 reviews

October 01, 2018

Professional I am looking for a great car. I have never owned a Lexus. Rafael Gomez was more than helpful in explaing the differences of other cars campared to Lex More

by Realmadrid19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Santiago Caro, Rafael Gomez
Oct 02, 2018 -

DARCARS Lexus of Englewood responded

Thanks for your outstanding review! I'm very happy to hear that Rafael was of such help to you. We strive to provide excellent customer service, and I'm glad that this was the case for you! Please let us know if there's anything else we can do for you. Be well, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

October 01, 2018

Knowledgeable, Responsive : Fine service AS soon as I walked into the dealership I was greeted and immediately, Vlada was available to show me cars I was interested in. Both she and her sale More

by Stelly415*
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vlada Grigoryeva
Oct 02, 2018 -

DARCARS Lexus of Englewood responded

Thank you for taking the time to leave us a great review! We are so happy to hear that Vlada was able to assist you! Words can't express how thankful we are for your business. At Lexus of Englewood we always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you again down the road! Be well, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

September 28, 2018

No hustle experience Everyone especially Joseph was very respectful. I’m very pleased with the experience. Manager was reasonable. In and out in half a day. They were ver More

by Lexus gx
Customer Service
Recommend Dealer
Yes
Employees Worked With
Joseph Kalachian
Oct 02, 2018 -

DARCARS Lexus of Englewood responded

Thank you and congratulations on your purchase! We are so very pleased that we could make your visit easy and hassle free, and we believe that's how every car buying experience should be. Be well, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

September 28, 2018

Maintenance They were able to patch up my tire efficiently and were able to give me a loaner while my car was being fixed without an appointment. More

by JENNSOSA07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Jorge
Oct 02, 2018 -

DARCARS Lexus of Englewood responded

I’m glad to hear that your service visit went so well. It's always great to hear from our customers and we appreciate you taking the time to give us feedback. Thank you for choosing Lexus of Englewood for your vehicle needs. Be well, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

September 27, 2018

Good service Attentive and caring service from Englewood Lexus. Good service quality. Satisfied. Hope to see more cars in the future. Hope to see next time. Thank More

by KRoh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vlada Grigoryeva
Sep 27, 2018 -

DARCARS Lexus of Englewood responded

Thank you so much for this excellent feedback! Our team is grateful to hear your kind words. Our goal is to have happy and satisfied customers and to make each experience enjoyable and hassle free. We appreciate your business and we hope to work with you again. Best, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

September 27, 2018

Best vibes ever ! He is very professional and always looking for the best for u ! Never. In rush .. he take. His time to make. U. Feels unique. And that’s the way to More

by Baronoso86
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Ospina, Rafael Gomez
Oct 02, 2018 -

DARCARS Lexus of Englewood responded

Thank you so much for this excellent feedback and your very kind recommendation of Rafael. It was a pleasure to do business with you and we hope to see you again in the future! Be well, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

September 26, 2018

A bit over-priced. $185/hr for labor? Give me a break. Only my lawyer makes more, & I can’t afford him anymore. Just increase it to $200/hr so I am more motivated to buy my next new car / a GM, VW or Tesl More

by PAULJACOBS007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bobby Rodriguez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Your old-timers are conspicuously absent from the list. You fired them all or they had the good sense to quit while ahead? , Carmine Demaio, Chris Vasallo, Simone Morejon, Dominic DiMartino, John Guarnieri, Bobby Giordano
September 26, 2018

Was effortless , a pleasure Very helpful sales people . Lexus has great inventory . Pleasure to deal with . They helped my dad with trade in and new purchase / was a breeze . More

by Jacquimom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vlada Grigoryeva
Sep 27, 2018 -

DARCARS Lexus of Englewood responded

Thank you for taking the time to leave us a great review! Anytime our customers let us know that they had a very pleasant experience brings us great joy. I am pleased to hear that our team did a great job in assisting your dad. If there is anything else we can do for you please don't hesitate to give us a call! Best, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

September 26, 2018

Smoothe all around Came in regarding an advertised pre owned GX. Vlada was awesome. Upbeat, sunsets and very informative . Car was certified and really clean. Drove it o More

by 127west
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vlada Grigoryeva
Sep 27, 2018 -

DARCARS Lexus of Englewood responded

Thank you for taking the time to write such a detailed review about your experience with us! We truly appreciate it. I would like to congratulate you on your purchase! I am very glad to hear that your experience with Vlada has been very positive. It was great doing business with you, and we hope to see you again! Best, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

September 26, 2018

Great experience at this dealership! I had a great experience here starting from the people to the quality of the vehicle I chose. Vlada helped me pick out the perfect NX! She made the pr More

by PMK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vlada Grigoryeva
Sep 27, 2018 -

DARCARS Lexus of Englewood responded

Thank you for your feedback and congratulations on your purchase! We specialize in making things easy for our customers without the hassle. We certainly appreciate your business and I will pass your feedback along to Vlada. Drive safely. Best, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

...
88
...