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DARCARS Lexus of Englewood

Englewood, NJ

4.7
2,254 Reviews
DARCARS Automotive Group represents 40 franchises in 30 showrooms in Maryland, Virginia, Florida, New Jersey, Connecticut, and New York. We’re open and ready to serve you, in store, online and at home.
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53 Engle Street

Englewood, NJ

07631

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Showing 2,254 reviews

October 23, 2018

Excellent Everyone at Lexus of Englewood were great. Very friendly and very informative from start to finish. I changed my mind a few times while I was there an More

by Rosemarie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Yoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carmine Demaio, Chad Kunz, Simone Morejon, Bobby Giordano
Oct 26, 2018 -

DARCARS Lexus of Englewood responded

Thank you for your kind words, Rosemarie. I am glad we could be of service to you and aid in making your vehicle purchase a pleasant experience. Enjoy your new wheels!! Respectfully, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

October 22, 2018

Very high level of professionalism Excellent salesman, technical support and follow-up. P Very professional from management to sales to technical support. Made the whole car buying exp More

by Driver28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Ham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2018 -

DARCARS Lexus of Englewood responded

Thanks for the kind review! Anytime our customers let us know that they had a very pleasant purchasing experience brings us great joy. We invite you to return to our Service Center for more of the same when it's time for your first oil change. Sincerely, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

October 22, 2018

Great service Rafael from sales is awesome. I went first day to see the car. Next day picked it up. He followed up to see if I was happy with purchase. He is ve More

by otochikhladze
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Simone Morejon, Rafael Gomez
Oct 23, 2018 -

DARCARS Lexus of Englewood responded

Thank you for your business and this review. I am happy to hear Rafael was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Sincerely, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

October 21, 2018

Excellent Purchase new car, first time buy luxes, the experience was excellent sales service. with steve he knows what customer looking for, and to the point to More

by 2018ZhaoAuc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Ham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2018 -

DARCARS Lexus of Englewood responded

Thank you for taking the time to leave us this feedback. Your review gives us the opportunity to learn if we are delivering great customer service and I am glad that this was the case with you! Please let us know if we can help you with anything else, thanks! Sincerely, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

October 20, 2018

Great Experience I was very happy with the entire process. Vlada was great to work with as well as being very helpful. I would definitely go back for my next vehicle. More

by Gerard27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Simone Morejon, Vlada Grigoryeva
Oct 23, 2018 -

DARCARS Lexus of Englewood responded

Thank you so much for your feedback and congratulations on your purchase, Gerard. We greatly appreciate the opportunity to work with you and earn your business. I will be sure to share your feedback with Vlada and please let us know if we can ever help you in the future. Warm regards, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

October 20, 2018

Lexus of Englewood is the Best! Bobby Rodriguez makes buying a car a pleasure! Everyone at the dealership goes out of their way to make sure you're completely satisfied. We just boug More

by CJH Englewood
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patty!, Simone Morejon
Oct 23, 2018 -

DARCARS Lexus of Englewood responded

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Oct 23, 2018 -

DARCARS Lexus of Englewood responded

We would like to thank you for your review regarding your recent buying experience with us. We recognize that this is your 7th Lexus purchase from Lexus of Englewood, and wanted to say, “thank you.” I will be sure to share your feedback with Bobby, and please let us know if we can ever help you in the future. Enjoy your new Lexus! Warm regards, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

October 19, 2018

Great First Experience Everyone was friendly but professional. As a woman, car shopping can be stressful and annoying when you are treated as if you need a man to think, thi More

by Alli912
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marcus Coleman, Bobby Giordano
Oct 23, 2018 -

DARCARS Lexus of Englewood responded

Thank you for the great review! We are glad that our staff made your purchased visit so positive. Thank you for the recommendation and hope to see you soon. Warm regards, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

October 19, 2018

Lexus of Englewood top notch Very fast knowledgeable and courteous They gave me a price range over the phone and delivered Steve Ham my salesman made everything go perfect Th More

by Iggy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Ham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Becky from technical , Simone Morejon
Oct 23, 2018 -

DARCARS Lexus of Englewood responded

Iggy, thanks so much for leaving us this review. I’m happy to hear that Steve and the rest of the staff did everything they could to make your Lexus of Englewood experience a great one! Congratulations on your purchase, and we hope you will return to us with all your vehicle needs in the future! Warm regards, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

October 19, 2018

Birthday Gift My journey to purchase my vehicle thankfully ended at Lexus of Englewood used cars. If you’ve been through this process, you know how maddening it can More

by DLS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Simone Morejon, Joseph Kalachian
Oct 23, 2018 -

DARCARS Lexus of Englewood responded

Thank you for taking the time to write such a detailed review about your experience with us! We truly appreciate it. We would like to congratulate you on your purchase! I am very glad to hear that your experiences with Joseph and Simone have been very positive. It was great doing business with you and we hope to see you again! Warm regards, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

October 19, 2018

Great He was great helper and very kind This lexus rx350 2018 is amazing and nice car too Thank yoi for your help my car to chosen. More

by Janekum
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Qin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2018 -

DARCARS Lexus of Englewood responded

Thanks for allowing us to help you. It is great to hear that you had such a positive dealership experience. The Lexus rx350 2018 is an excellent choice and I’m sure you'll enjoy it for years to come. We look forward to working with you or anyone you might send our way in the future. Warm regards, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

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