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DARCARS Lexus of Englewood

Englewood, NJ

4.7
2,254 Reviews
DARCARS Automotive Group represents 40 franchises in 30 showrooms in Maryland, Virginia, Florida, New Jersey, Connecticut, and New York. We’re open and ready to serve you, in store, online and at home.
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53 Engle Street

Englewood, NJ

07631

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Showing 2,254 reviews

November 06, 2018

Excellent customer service Kay Yoon got me the Lexus I wanted for the price I wanted. Excellent customer service. Kay Yoon will go above and beyond to make you happy. More

by Lino
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Simone Morejon, Kay Yoon
Nov 10, 2018 -

DARCARS Lexus of Englewood responded

Congratulations on your purchase, Lino! Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear Kay was able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

November 05, 2018

The best experience in my life Steve knew everything I wanted to know and worked very efficiently. When I came out to the car, I was assisted with all I need to know about the feat More

by Hudaslove1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Qin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2018 -

DARCARS Lexus of Englewood responded

Congratulations on your purchase! Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your experience with Steve was so positive. Please come back and see us again in the future with anything else you might need. Take care! Warm regards, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

November 05, 2018

very present , trustful, knowledgeable. honest , handling professional, knows what customer wants. he has patient . he is very good sales person and present I could recommend all of my frien More

by SOOON.LEE49
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Yoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2018 -

DARCARS Lexus of Englewood responded

Congratulations on your purchase! Thank you so much for this excellent feedback and your very kind recommendation of our staff. It was a pleasure to do business with you and we hope to see you again in the future! Warm regards, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

November 04, 2018

Linda was impeccable. First time in a Lexus dealership and I will be going back. Linda was professional and knowledgeable without being “pushy”. She’s the kind of salesper More

by Jody
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Linda Fowler
Nov 06, 2018 -

DARCARS Lexus of Englewood responded

Thank you for your kind review, Jody! We truly appreciate your kind words about our staff. It's definitely a boost for us every time we hear positive reviews such as this. I’ll be sure to let Linda know that she made an impact during your visit. We look forward to working with you again down the road. Warm regards, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

November 03, 2018

Successful visit One of the best Lexus dealership . They all work together to make sure the customer gets the best deal . Steven (salesman ) went in depth with the var More

by Rose
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Qin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dick Shore
Nov 06, 2018 -

DARCARS Lexus of Englewood responded

Rose, we appreciate you taking the time to leave us a great review! I am pleased to hear Steven did a great job in assisting you in your purchase. If there is anything else we can do for you please don't hesitate to give us a call! Warm regards, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

November 03, 2018

Great service The service was excellent, Steven was a great sales person who explained the new car and it’s fea. My experience was good and the set was great. I wil More

by Wiha23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Qin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2018 -

DARCARS Lexus of Englewood responded

Thank you for the great review! It's so great to hear you had such a great experience with Steven. We appreciate your business and look forward to working with you again! Warm regards, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

November 03, 2018

Just leased the new Gx460 from Megan at Englewood Lexus Just leased the new GX460 from Megan at Englewood Lexus. The whole dealership experience from sales to finance and even the gentlemen who went over my More

by Mattconway1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Meghan Ahrens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis Vallejo, Simone Morejon
Nov 06, 2018 -

DARCARS Lexus of Englewood responded

Matt, thank you for taking the time to write us a great review. Congratulations on your GX460! I am thrilled to hear that you had such a great leasing experience with us. Please let us know if we can help you with anything else automotive-related. Warm regards, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

November 03, 2018

Excellent experience Great customer service. Great experience .Very professional. Steven delivered the car as promised on time. He was very nice and polite. Would definite More

by Zhanusik
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Qin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2018 -

DARCARS Lexus of Englewood responded

Congratulations on your purchase! Thank you for leaving us your feedback. I am happy to hear that you were pleased with the service you received from Steven. If there is anything more that we can do, please come back and see us again. Take care! Warm regards, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

November 02, 2018

Excellent! Ryan Yoon was the sales rep who I worked with. The level of service was amazing on his end and truly made it a stress free experience. Because of how More

by sl09828
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Yoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Simone Morejon
Nov 06, 2018 -

DARCARS Lexus of Englewood responded

Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your experience with Ryan and the rest of the team were so positive. It was a pleasure to do business with you and we hope to see you again in the future! Warm regards, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

November 01, 2018

Great customer service Rafael was very helpful, when I came in he was quick, and very respectful. When I came in for assistance for pairing my phone, he was quick to resolv More

by Sandra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafael Gomez
Nov 01, 2018 -

DARCARS Lexus of Englewood responded

Hi Sandra and thanks for the great feedback! I’m very happy that Rafael was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Best, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

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