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DARCARS Lexus of Englewood

Englewood, NJ

4.7
2,254 Reviews
DARCARS Automotive Group represents 40 franchises in 30 showrooms in Maryland, Virginia, Florida, New Jersey, Connecticut, and New York. We’re open and ready to serve you, in store, online and at home.
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53 Engle Street

Englewood, NJ

07631

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Showing 2,254 reviews

February 24, 2024

Robin was really helpful to me. The service was just superb! I could not have asked for a better service experience. More

by Matt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robin Stock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 25, 2024 -

DARCARS Lexus of Englewood responded

Matt, we're delighted to know Robin provided you with superb service at DARCARS Lexus of Englewood. Thanks for sharing your experience!

February 23, 2024

Robin was incredibly helpful and Grace is like the warm blanket we all need to provide comfort and confidence. I’m so impressed and appreciative! More

by Hrr8193
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robin Stock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Grace was wonderful.
Feb 23, 2024 -

DARCARS Lexus of Englewood responded

We're so glad to know that Robin and Grace were able to provide you with a comforting experience at DARCARS Lexus of Englewood. Your kind words are greatly appreciated, thank you!

February 22, 2024

Omar is the best, I got 2 cars from him in one month, he gave me the best deals in every Lexus dealership I went More

by Mohamed
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hossam Elsarawy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Omar Abdalhak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2024 -

DARCARS Lexus of Englewood responded

Mohamed, it's fantastic to know that Omar was able to provide you with such great deals at DARCARS Lexus of Englewood. We're grateful for your business and hope you're enjoying both cars!

February 21, 2024

Team was oddly helpful and caring. Managing Partner Trevor spent a lot of time with my family and I. He Sally, Jimmy, and Blanca were more concerned about the relationship than the sal More

by ant
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Trevor Warwick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Blanca and Jimmy Zamuz
Feb 21, 2024 -

DARCARS Lexus of Englewood responded

We're so glad to know that our team at DARCARS Lexus of Englewood made your experience a memorable one! It's always great hearing how Trevor, Sally, Jimmy and Blanca took good care of you. We look forward to seeing you again in the future!

February 18, 2024

Amazing customer service! Very nice, helpful and patient, I’m so glad they have Spanish ppl working at Lexus she’s was outstanding More

by Willie.gomezjr12
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Natalia Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2024 -

DARCARS Lexus of Englewood responded

Willie, we're delighted to know you had an amazing experience at DARCARS Lexus of Englewood. We strive for excellent customer service and are glad our team could assist in Spanish! Thanks for the review.

February 14, 2024

Excellent customer service at this location. Robin, my service advisor, kept me informed at all times of my vehicles maintenance and progress, and answered all of my questions. She was very kind More

by mejiacwm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robin Stock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Grace
Feb 15, 2024 -

DARCARS Lexus of Englewood responded

We're so glad to know that Robin and Grace provided excellent service during your visit at DARCARS Lexus of Englewood. Our team works hard to keep our customers informed and comfortable throughout the process, so it's great hearing this feedback! Thanks for recommending us, we'll be here when you need us next time!

February 12, 2024

Very knowledgeable and accommodating, Natalia made buying a car an easy and stress free experience. More

by frannyc1016
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Blanca Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Natalia Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2024 -

DARCARS Lexus of Englewood responded

Thanks for the lovely review! We'll be sure to let Natalia know her assistance was appreciated and we wish you happy miles ahead in your new ride! - The DARCARS Lexus of Englewood Team

February 08, 2024

Woodrow McFadden is great, he told me everything I need in the car in a courteous way! More

by wilbelma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Woodrow McFadden
Feb 08, 2024 -

DARCARS Lexus of Englewood responded

We love seeing 5-star reviews. Thanks for supporting DARCARS Lexus of Englewood!

February 07, 2024

Stay away! They delivered my car with a scratch. Dealer repaired it leaving paint dull. They have had my car for almost 2 months and have not fixed. They sa More

by mannydiaz124
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bobby Rodriguez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Trevor Warwick
1.0
This rating includes all reviews, with more weight given to recent reviews.
February 05, 2024

We just bought our RX350 and it was just so great experience. Omar is a real gentleman and we appreciate his efforts for us. More

by m.patel9498
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hossam Elsarawy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Seth Lipper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Omar Abdalhak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2024 -

DARCARS Lexus of Englewood responded

We're so glad to know that you had a great experience purchasing your RX350 with us at DARCARS Lexus of Englewood. We'll pass along the kind words to Omar and our team! Enjoy your new ride!

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