Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
DARCARS Lexus of Englewood
Englewood, NJ
2,252 Reviews
DARCARS Automotive Group represents 40 franchises in 30 showrooms in Maryland, Virginia, Florida, New Jersey, Connecticut, and New York. We’re open and ready to serve you, in store, online and at home.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,252 reviews
February 22, 2024
Omar is the best, I got 2 cars from him in one month, he gave me the best deals in every Lexus dealership I went gave me the best deals in every Lexus dealership I went More
by Mohamed
February 21, 2024
Team was oddly helpful and caring. Managing Partner Trevor spent a lot of time with my family and I. He Sally, Jimmy, and Blanca were more concerned about the relationship than the sal Managing Partner Trevor spent a lot of time with my family and I. He Sally, Jimmy, and Blanca were more concerned about the relationship than the sale and that made all the difference. It’s rare you do into a dealership and don’t have to worry about the overly sales-oriented agenda. They even kept the snacks flowing for my daughters. We appreciate the care and attention DarCar team. We’ll definitely be back! More
by ant
February 18, 2024
Amazing customer service! Very nice, helpful and patient, I’m so glad they have Spanish ppl working at Lexus she’s was outstanding Very nice, helpful and patient, I’m so glad they have Spanish ppl working at Lexus she’s was outstanding More
by Willie.gomezjr12
Employees Worked With
February 14, 2024
Excellent customer service at this location. Robin, my service advisor, kept me informed at all times of my vehicles maintenance and progress, and answered all of my questions. She was very kind Robin, my service advisor, kept me informed at all times of my vehicles maintenance and progress, and answered all of my questions. She was very kind, professional, and detailed during my visit. Ms. Grace was also very helpful and kind, and I also appreciate the comfort and cleanliness of the waiting area. I would highly recommend this establishment for your Lexus servicing needs. Even though I didn’t meet the mechanics or the auto detailers, a big shot out to them as well for doing such a great job on my vehicle and giving it back to me better than how I brought it in! Thank you all for taking care of me! More
by mejiacwm
February 12, 2024
Very knowledgeable and accommodating, Natalia made buying a car an easy and stress free experience. a car an easy and stress free experience. More
by frannyc1016
February 07, 2024
Stay away! They delivered my car with a scratch. Dealer repaired it leaving paint dull. They have had my car for almost 2 months and have not fixed. They sa They delivered my car with a scratch. Dealer repaired it leaving paint dull. They have had my car for almost 2 months and have not fixed. They say it cost too much money to repair their shoddy paint job! I have to file suit!! Worst service Dept. Ever!! I wish I could give negative stars! More
by mannydiaz124
February 05, 2024
We just bought our RX350 and it was just so great experience. Omar is a real gentleman and we appreciate his efforts for us. experience. Omar is a real gentleman and we appreciate his efforts for us. More
by m.patel9498
January 26, 2024
Our sales associate was Ali, he was absolutely wonderful to work with from the very beginning to end of our deal. He is very personable and has a very strong communication with you so you always know what’ to work with from the very beginning to end of our deal. He is very personable and has a very strong communication with you so you always know what’s going on with your car. He made the entire process extremely simple for us and got us the car we wanted within 2 face to face meetings. I would highly recommend anyway to work with Ali! More
by jahid.hussain.31
Employees Worked With
January 06, 2024
It was a great pleasure working with Ali. He is a very honest, polite and helpful professional—a rare find these days. I highly recommend Ali and his manager, Shawn, for providing me the He is a very honest, polite and helpful professional—a rare find these days. I highly recommend Ali and his manager, Shawn, for providing me the best new car purchase experience. More
by Bluenilenj
Employees Worked With
