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DARCARS Lexus of Englewood
Englewood, NJ
2,254 Reviews
DARCARS Automotive Group represents 40 franchises in 30 showrooms in Maryland, Virginia, Florida, New Jersey, Connecticut, and New York. We’re open and ready to serve you, in store, online and at home.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 2,254 reviews
May 22, 2020
I just want to say how lucky this dealership is to have a leader like Juan Rodriguez. He is truly customer focused and cares more about the experience than anything else. Leaders who have great values like t leader like Juan Rodriguez. He is truly customer focused and cares more about the experience than anything else. Leaders who have great values like that organically increase revenue for their business! My brother in law recommended this dealer to me and now I can see why! He runs this place so well. Thank you! More
by Bashar1159
Employees Worked With
Juan Rodriguez
May 21, 2020
Everyone was very nice and professional they treated me very nice of course I was spending money but the Lexus dealer I went to before this one I couldn’t wait to get from them, I was very happy when I lef very nice of course I was spending money but the Lexus dealer I went to before this one I couldn’t wait to get from them, I was very happy when I left and that’s very unusual when you leave a car dealer place And it helps when you get exactly what you want I will recommend this Lexus dealer they are under a new owner More
by Martinflyguy
Employees Worked With
Frank Pangallo
May 20, 2020
Nate was an absolute pleasure to work with when getting my first lease. I highly recommend going to him if you are looking into a Lexus and would like a stress free car buying experience. I got my car duri my first lease. I highly recommend going to him if you are looking into a Lexus and would like a stress free car buying experience. I got my car during the Pandemic and although business was handled a lot different, he remained very professional and made the process stress free. More
by Kowalczykagata87
Employees Worked With
Nate Green
April 02, 2020
5th car from K Yoon already! Always pleasure doing business with K and his management team with prompt and professional services. Zero pressure, focuses only on your vehicle selection and structures b business with K and his management team with prompt and professional services. Zero pressure, focuses only on your vehicle selection and structures best deal possible for my needs and budget. Best ever! More
by Beakchul68
February 03, 2020
Excellent, clear, persuasive salesmanship! Nate Green presented us with every solid reason to buy a pre-owned 2017 Lexus ES 350 that was all but new. I had never driven a Lexus before and knew Nate Green presented us with every solid reason to buy a pre-owned 2017 Lexus ES 350 that was all but new. I had never driven a Lexus before and knew nothing about its advantages. But guided by Nate and what my son had set up by phone from afar, my husband and I virtually sailed off in a perfect car for us after one test drive. Nate built my confidence, answered every niggling question we had, even let us step aside to try another brand at a nearby dealer just to be sure. His confidence and gentle guidance stood by us as we sealed the deal, including a trade-in. Thank you, Nate! More
by ja5
Employees Worked With
Nate Green
January 13, 2020
I recently went to Lexus and got a 2017 Lexus RX350 and i’m so happy with my purches Nate Green was super friendly and nice and i would go back to him for my next car i’m so happy with my purches Nate Green was super friendly and nice and i would go back to him for my next car More
by shalaya_cotterell
Employees Worked With
Nate Green
November 11, 2019
Good sales service We found the sales person Peter Kim is very helpful and friendly. He responses our call, text msg, in a timely manner. He tends to fulfill our request We found the sales person Peter Kim is very helpful and friendly. He responses our call, text msg, in a timely manner. He tends to fulfill our request on the deals Selection with satisfaction. More
by Y Zhong
Verified CustomerEmployees Worked With
Peter Kim
November 07, 2019
Wish I Could Give Negative They have been buying cars off of unsuspecting customers and not paying them for months, Buyer / Seller beware. Fraud seems to be their main priority They have been buying cars off of unsuspecting customers and not paying them for months, Buyer / Seller beware. Fraud seems to be their main priority. More
by ES
October 29, 2019
Service care is less quality than the Sales Experience After being invited by Lexus to have the Data Communication Module (DCM) re-programmed, I contacted Lexus of Englewood, where I purchased & have it After being invited by Lexus to have the Data Communication Module (DCM) re-programmed, I contacted Lexus of Englewood, where I purchased & have it serviced. By the way, the DCM is essential if you use Safety Connect. It's used to find your exact location if you are requesting emergency assistance. When arranging my appointment I learned loaners are not available until further notice, due to an insurance issue. So I chose to wait for my vehicle while the new software download process took place. However, when arranging the appointment, i was not informed that the process takes 4 1/2 hrs. It was only when I arrived at their Service Center did I learn about this extended delay. Unfortunately for me I live out of state, & with no loaners available, my wait went from 2 hrs to 4 1/2.hrs . Since this is a Manufacturers Recall, It would appear this dealership would have a better, customer friendly way to communicate upfront the important details of: having to wait over 4 hrs. Especially if you live out-of-state & there are no loaners available. After all these are details appearing on their computer screen when you call to make the appointment. More
by NY State
October 14, 2019
Very good Had to turnover current lease to new lease. Able to walk away with new car and papers signed in just a few hours. This is our 5th Lexus and hope to Had to turnover current lease to new lease. Able to walk away with new car and papers signed in just a few hours. This is our 5th Lexus and hope to continue our relationship with Lexus of Englewood. Thank you! Cyndy Fuhro More
by CYNDY.FUHRO
Employees Worked With
