DARCARS Lexus of Englewood

excellent service, 5 star service, Worked with us in our excellent service, 5 star service, Worked with us in our purchase process and great price for vehicle. I recommend Luis Velasquez-valle. Very honest excellent service, 5 star service, Worked with us in our purchase process and great price for vehicle. I recommend Luis Velasquez-valle. Very honest perfect More

Dissatisfied I’m running about the service department in Englewood New Jersey, All I can say it is unacceptable! I made an appointment to service my car about 5 we I’m running about the service department in Englewood New Jersey, All I can say it is unacceptable! I made an appointment to service my car about 5 weeks ago so when I spoke to the receptionist I told her I would need a loaner because it’s going to get oil change and also I wanted to detail the truck. So when I arrived today they did not have a loaner they said due to the hurricane and so many people did not have power, my reply to Peter the Person that was assigned to me that that was a poor excuse you could’ve picked up the phone this morning and called me and rescheduled my appointment instead of instead of me getting there and having no car. I’m getting my car oil change and detail that’s about 5 hours what am I gonna do if you don’t have a car for me I live in hour and a half away. I replied to Peter once he said he was sorry for the inconvenience but it’s the hurricane and I told him that is a poor excuse you’re here to exceed the clients expectations! he did speak to his manager but there was no outcome that was positive basically it was me waiting or rescheduling. So I decided to go take a long walk I came back the car still wasn’t done and then when it was done it was a horrendous job it wasn’t even worth the amount of time I waited and today was a very hot day. So my plans that I had set for today were demolished. Very dissatisfying I will never return there again and I will never buy a car from them and I’ve been buying Lexus for over 25 years!!! Peter mentioned to me for my inconvenience they were going to take $100 off for the detailing they should’ve just gave it to me free considering the detailing was horrible inside and outside! again I want to be clear With what I’m writing Peter did the best he could with this situation that he was handed!!! More

Nayem is very understanding and knows what he’s doing. He’s very easy to talk to and seem very experienced at his job. Thanks Nayem. He’s very easy to talk to and seem very experienced at his job. Thanks Nayem. More

Me and my mom had a great experience with Mr. Nate Green. Very professional and patient. Made us feel very comfortable without pressure. Awesome atmosphere. I highly recommend Lexus of Englewood. Very professional and patient. Made us feel very comfortable without pressure. Awesome atmosphere. I highly recommend Lexus of Englewood. More

On July 27,2020 i met Nate Green! A man that knows his work, very helpful and knowledgeable of what he does! Job well done Nate!!! I walked out the lexus dealership with the Es350!!!!!! work, very helpful and knowledgeable of what he does! Job well done Nate!!! I walked out the lexus dealership with the Es350!!!!!! More

Service department is nothing short of PERFECT The guys i was dealing with were Juan and David. Both are top of the game and blew away any expectations i had in dealing with a car dealership. Never The guys i was dealing with were Juan and David. Both are top of the game and blew away any expectations i had in dealing with a car dealership. Never scummy. Never shady. always upfront and on top of it. They took care of EVERY need for my car. Juan should be in sales but thank goodness for people like him in the servicing department. If only all service groups were like him. he runs a highly tight ship. up front and honest. More

Nate green is very nice im so happy get my car He is very kind and patient to answer my question thanks Nate Green again very kind and patient to answer my question thanks Nate Green again More

nate green helped me and my wife with a 2017 jeep.. we are both happy whith the service.. come see nate on your next lexus purchase.... are both happy whith the service.. come see nate on your next lexus purchase.... More

Above and Beyond I had a great experience buying my preowned (non certified) 2018 Lexus NX300. It was a very long day for us as I test drove 4 different cars until I f I had a great experience buying my preowned (non certified) 2018 Lexus NX300. It was a very long day for us as I test drove 4 different cars until I found the right one. This is a testament of Robert (Bob) Warner's patience and professionalism. His tireless demeanor and knowledge of the cars kept me intrigued and also engaged learning the nuisances each trim level offered. I never felt pressured to buy a car at all. He provided guidance to ensure the car I picked is the right one for me which mitigates the typical regret and buyer's remorse after a large purchase. There were also some post-sale cosmetic repairs included in my purchase in which Bob even offered to drive the loaner to my residence for the car swap. I do recommend Bob as your point of contact when you visit this dealership. He will go above and beyond. As for the dealership, they were very professional and accommodating to our needs. I do recommend them. More