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DARCARS Lexus of Englewood

Englewood, NJ

4.7
2,254 Reviews
DARCARS Automotive Group represents 40 franchises in 30 showrooms in Maryland, Virginia, Florida, New Jersey, Connecticut, and New York. We’re open and ready to serve you, in store, online and at home.
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53 Engle Street

Englewood, NJ

07631

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Showing 2,254 reviews

December 07, 2020

Amazing service by James! He was detailed about cost, quality and very courteous. Highly recommend, honest and straightforward about prices and gave us a great deal. More

by Henry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Adamo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2020 -

DARCARS Lexus of Englewood responded

Henry, thank you for the review! It was our pleasure to assist you here at DARCARS Lexus of Englewood, and we will be sure to let James know that you appreciate his help. We hope to see you again sometime!

December 02, 2020

James was a pleasure to deal with. He was upfront with all information and costs associated with my purchase.The closing of the sale was quick and easy. For future auto needs I would go back to James. More

by shmoops_94
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Adamo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sam Ghani
Dec 02, 2020 -

DARCARS Lexus of Englewood responded

We're so proud to have earned your business! It makes our day to hear that James made your buying experience so straightforward and stress-free. Thank you for choosing DARCARS Lexus of Englewood, and enjoy your new car!

December 02, 2020

I had the pleasure of working with Nate to purchase my new Lexus. He was quick to follow up on any questions and worked to get me a great deal on my trade in. His customer has been outstanding as he’s rea More

by Jr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nate Green
Dec 03, 2020 -

DARCARS Lexus of Englewood responded

Thank you for the review! We are so glad you had a good experience working with Nate here at DARCARS Lexus of Englewood, and we will be sure to let him know that you appreciate his help. We hope to see you again sometime!

Dec 03, 2020 -

DARCARS Lexus of Englewood responded

Congratulations on your Lexus! We hope to see you again soon,

December 01, 2020

The service manager told me the pimple on my front hood on my new Lexus e 350 was caused by tree sap, nothing further than the truth, Terrible attitude More

by Edward
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dan Phillips
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Ceccon, Joel Veriguete, Alma Flores, Steven Tedesco, Jorge Jorge
Dec 15, 2020 -

DARCARS Lexus of Englewood responded

Edward - We are sorry to hear that you are not satisfied with your experience. It is our goal to make the purchasing process seamless, and we assure you that it is never our intention to mislead a customer. We would appreciate the opportunity to speak with you to see if we can improve your situation. We will not be able to locate your contact information without your last name, so if you are willing to discuss this, please reach out at your earliest convenience. Thank you. Contact: Customer Relations - customerrelations@darcars.com - 1-800-327-2277

November 30, 2020

Great experience!!!Sales rep and finance rep were very Great experience!!! Sales rep and finance rep were very nice. I will only use this dealership in the future. Great team, my experience with them More

by JAYJEON1973
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Adamo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2020 -

DARCARS Lexus of Englewood responded

Thank you for taking the time to review us, Jay! It is wonderful to hear that you had such a fantastic experience working with James. Enjoy your new vehicle, and we hope to see you back at DARCARS Lexus of Englewood for your first oil change!

November 25, 2020

I was very nervous to upgrade to a Lexus and James and the team made me very comfortable. He and the entire tram worked with me to get a very fair deal on a beautiful RX350. They also went out of their wa More

by Rick L
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Adamo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Toni Han
Nov 25, 2020 -

DARCARS Lexus of Englewood responded

Rick - Congratulations on your new Lexus RX 350! It is great to hear that the team went the extra mile to make your purchase experience go smoothly. We appreciate you taking the time to share and are glad that you felt so comfortable during your time at our dealership. Enjoy your new vehicle, and we hope to see you again at DARCARS Lexus of Englewood!

November 24, 2020

James was amazing!! Very knowledgeable and great costumer service. I am so happy with my RX350! Still haven’t used all the bells and whistles More

by Javi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Adamo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 24, 2020 -

DARCARS Lexus of Englewood responded

Thank you for taking the time to review us, Javi! It is great to hear that James was able to assist with your purchase and get you into your new Lexus RX 350. Drive safely, and we hope to work with you again at DARCARS Lexus of Englewood!

November 24, 2020

This is our seventh Lexus lease. Four have been with Lexus of Englewood. We have been pleased with their service and pricing, and are particularly happy and pleased with Darcars, their new owners. The More

by Jercann
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Sabet
Nov 24, 2020 -

DARCARS Lexus of Englewood responded

There are so many compliments in your review which we love! First, thank you so much for trusting us with your business again and again. Second, it's great to hear that you enjoy the environment of our dealership. Finally, we are delighted that Jimmy helped you get into your Lexus RX350. Congratulations! We truly appreciate your recommendation. - DARCARS Lexus of Englewood team

November 23, 2020

No Haggling. Quick Service and no unnecessary extra warranties added compared to other Lexus dealers from where I purchased previously. It was a very friendly environment to Leave my trade in car a More

by VK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Adamo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 23, 2020 -

DARCARS Lexus of Englewood responded

Thank you for taking the time to review us! We strive to make the purchasing process seamless, and it is fantastic to hear that this was reflected in your time working with us. Congratulations on your new Lexus RX350, and safe travels! We hope to see you again at DARCARS Lexus of Englewood!

Nov 23, 2020 -

DARCARS Lexus of Englewood responded

Thank you for sharing your experience with us. Congrats on your new purchase. We hope to see you again soon.

November 12, 2020

I want to thank Nate Green who assisted me with the purchase of a used Toyota. I arrived without an appointment and within 2 hours I had a great deal on the purchase price and also a great price on my More

by Toyota
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Barowski, Nate Green
Nov 13, 2020 -

DARCARS Lexus of Englewood responded

Thank you for taking the time to leave us a review! We are so glad Nate provided the exceptional service we pride ourselves on at DARCARS Lexus of Englewood, and we will certainly let him know that you appreciate his help. We hope that you continue to enjoy your newly purchased vehicle!

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