DARCARS Lexus of Englewood

Couldn’t have had a better experience! We’re so happy to have done business with James and Darcar. Everyone was helpful and ensured we got exactly what we were looking for at a price we were comfortable wit have done business with James and Darcar. Everyone was helpful and ensured we got exactly what we were looking for at a price we were comfortable with. More

In all honesty working with James and Lexus of Englewood was the smoothest car purchase I've ever had. No back and forth, straightforward individuals, honest, transparent, responsible and super efficient. A was the smoothest car purchase I've ever had. No back and forth, straightforward individuals, honest, transparent, responsible and super efficient. After making my decision, I was in and out of the dealer in literally an hour and fifteen minutes. I've had times where it takes hours and hours to get everything done and it's super frustrating having wasted all that wasted. James was super professional and followed up with everything as promised. I would definitely purchase a car again from Lexus of Englewood because of James. More

It’s unfortunate because the sales people are nice, and the dealership is clean and polished, but the sales tactics include bait and switch, over promising and under delivering. What the sales representati the dealership is clean and polished, but the sales tactics include bait and switch, over promising and under delivering. What the sales representative is not what the actual price of the car is. The sales manager will then counter with alternate pricing. This is an interesting tactic, but effective because the sales manager will not come out to say it to you face, but will send a floor manager, and so it’s not the fault of the sales person for misrepresenting the sale of the car. I would avoid and go elsewhere. There are more honest Lexus dealerships in the area that value their reputation and the customer experience. Go by the reviews on Yelp and Google, they’re accurate. Details: cash buyer for RX350 white with black interior. Brought sea from another dealership to match. Said they could match deal with another car similar but not exact on the lot for 1.5K more. When it came to signing, it was sorry we can’t do that, we have to charge 5k more, it was a mistake that the sales person offered you the deal. They misunderstood the sales manager. If this starts to sound familiar to you, then avoid at all costs. More

Not welcoming environment at all. Sales person has no knowledge about their cars and a manager with attitude as well. We never had any problems before DARCARS took over. knowledge about their cars and a manager with attitude as well. We never had any problems before DARCARS took over. More

As soon as we entered I felt very welcomed and comfortable. They really made the car buying experience a pleasant one, definitely recommend Darcars Lexus of Englewood. comfortable. They really made the car buying experience a pleasant one, definitely recommend Darcars Lexus of Englewood. More

I had a great experience with Mr. Hossain. He was very professional and helped me a lot. He was nice and patient to help me get a good valuable insurance.Thanks Nayem. professional and helped me a lot. He was nice and patient to help me get a good valuable insurance.Thanks Nayem. More

Our family has bought or leased over half a dozen cars from what is now Darcars Lexus of Englewood. Recently I visited the show room with little intention to trade in my Lexus. The deal that was offered from what is now Darcars Lexus of Englewood. Recently I visited the show room with little intention to trade in my Lexus. The deal that was offered was just too good to ignore and two days later I had upgraded our ride with a reduction in cost! Sales Consultant Stephen Ham and General Manager Chris Vassallo made the process quick and painless. Anyone considering a new car would be doing themselves a disservice if they did not stop by Darcars Lexus of Englewood. And their service department takes excellent care of their clients and their cars. More

It was a wonderful experience and they were preety quick and straightforward for the deals, I believe I got the preety good deal from them, I bought Lexus RX 350. I will definitely give them chance before and straightforward for the deals, I believe I got the preety good deal from them, I bought Lexus RX 350. I will definitely give them chance before buying another one in future. More

Joel is a awesome service advisor. He is consistently truthful and upfront with you about any and all issues with your Lexus. He makes it seem like my Lexus IS the only car he is addressing when I’m th truthful and upfront with you about any and all issues with your Lexus. He makes it seem like my Lexus IS the only car he is addressing when I’m there. He consistently keeps me updated and in the loop. Making sure that my Lexus lives up to the reputation of the brand. If given the choice, I sincerely would recommend that he becomes your advisor. He has been mine for over 5 years- instilling in me the confidence in him that I went out and purchased a 2 door sports coup to go along with my RX - knowing full well when and if the time comes that my sports coup needs service ( (we don’t put many miles on it) it would receive the best service possible at Lexus of Engelwood He is great in keeping in touch ( if I should leave him a message I know that he will always get back to me the same day, usually within an hour’s time). In business they say “ your only as good as the people you surround yourself by” He proves this saying each and every time I come in for service. Congratulations to Lexus if Englewood for making Joel part of the service team.. He goes beyond normal standards for service advisors. Steven D - More